Mohamed87 Posted 19 hours ago Posted 19 hours ago dear customer service i had an issue with the mobile app i can't access it several times per day and i must restart the ont and duma R3 router to access the app my connection is dmz between 2 routers
DARKNESS Posted 17 hours ago Posted 17 hours ago @Mohamed87Did you try login through browser instead and see if that works?
DARKNESS Posted 12 hours ago Posted 12 hours ago @Mohamed87Did you try on desktop and see if it lets you log in normally? If you’re getting an error prompt, then post logs on the forum.
Administrators Netduma Fraser Posted 2 hours ago Administrators Posted 2 hours ago Good advice above - what do you actually see when trying to access the interface from a web browser?
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