Geo-Filter Not Working "Again"

[alex..devine]

Hi,

It seems there are some issues. I want to connect to the UK server.

When I place my device and location over the UK, it does not show the UK server. (Please do not tell me there are no UK servers, I have checked at 9am, 12pm, 3pm, 6pm, 9pm and 11pm).

If I move my device to the USA, it then pings and shows the UK server, and I can fav the server location.

I have done all the same troubleshooting, removing the device, adding it again, etc., etc.

The first Screenshot shows the UK server when my device is set to the USA.

The second screenshot shows the UK server active but always tries to connect to the Frankfurt server, this server is rubbish, that is why I have blacklisted it out the filter.

I cannot find ANY games when I blacklist the Frankfurt server; it just acts as if I am going into a game, and does not start the map load, it just refreshes the Start search.

What is going on?

 

[Netduma Fraser]

Presumably you mean during the launch of the game, in which case it does happen where the servers inside your radius at the time don't appear but it doesn't mean you won't connect to them. The cause of your issue here is because the server in Ireland from your first screenshot should be whitelisted and its being blocked instead so there are new authentication servers we're not yet aware of. You'll need to allow any servers that appear there - it may take a few tries and then it should work normally. If you could then provide the IDs we can get them whitelisted.

[alex..devine]

Sorry that was the wrong photo, please see my attached.

I have it over the the UK, see attached. It does not detect any servers when searching for a game, and it try to load me into a game and crashes back to the search button, BF6!

There is something wrong, it is trying to connect me to San Jose and other far way servers!

[alex..devine]

It is pinging all servers all over the world but not the UK.

[Netduma Fraser]

You'll need to upgrade to the Early Access version for BF6 to filter better, I've given you access: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

 

[alex..devine]

Hi Fraser,

I am already on v4.0.1147; I did that weeks ago.

[Netduma Fraser]

5 hours ago, alex..devine said:

Hi Fraser,

I am already on v4.0.1147; I did that weeks ago.

Are you sure that's the one you're on? I only gave you access to it yesterday and I don't think it's been emailed to you

[damir117]

It doesn’t work for me either if I filter only the UK, then it tries to connect to servers around the world. If I filter only GE, then it always connects to GE. Latest firmware also. Something with UK servers is issue

[Netduma Fraser]

It's essential the Geo-Filter is enabled before the game client or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. 

[alex..devine]

2 hours ago, Netduma Fraser said:

It's essential the Geo-Filter is enabled before the game client or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. 

I have been with Duma for many years, I am sure! Yes, you gave me access to the Beta version a long time ago! 

[Netduma Fraser]

Fair enough! Battlefield 6 is a weird one to filter hence why we had to include something in this new update to make it filterable, I'll see if I can get the team to test it a bit more. Did you allow all the servers that appeared blocked in Ireland?