GeoFilter & Ping Heatmap Not Working.

[Mac]

Just had to reset my router because my PS5 get getting CE-118527-4. No idea why when it was fine for around a year.

Now I’m seeing this? Any fix? Thanks.

Edited Sunday at 11:32 AM by Mac
Forgot to add extra info.

[Netduma Fraser]

How did you do a reset exactly? From the interface or physically? By a reset do you mean a factory reset or a reboot?

[Mac]

At first I factory reset on the interface and then when that didn’t work I did a factory reset on the back of the router to see if that made any difference. Both have resulted in still getting errors on both GeoFilter and Ping Heatmap pages.

[Netduma Fraser]

I've added you to Early Access so you can upgrade to the firmware there, that should get rid of the errors on the interface, it may fix the PS issue also but if other devices have internet it may not be the router, I've provided the link to the PS guide for it anyway. If it continues after updating disable the Geo-Filter, does it work then?

https://forum.netduma.com/forum/151-netduma-r3-early-access/

https://www.playstation.com/en-gb/support/error-codes/ps5/ce-118527-4/

[Mac]

Thanks. Is it the .1147 or .645 one?

[Netduma Fraser]

33 minutes ago, Mac said:

Thanks. Is it the .1147 or .645 one?

.1147 is the latest one we released on Friday so I'd suggest that

[Mac]

Awesome. All sorted and back on track. 

Any issues i'll get back to you.

Many thanks guys.

[Netduma Fraser]

Great to hear that, thanks for the update!

[KickJedi4YA]

nope geo filter on .1147 does not filter out fraser  but im still trying different

setting will let you know what works 

[Netduma Fraser]

17 minutes ago, KickJedi4YA said:

nope geo filter on .1147 does not filter out fraser  but im still trying different

setting will let you know what works 

Do this:

• Quit the application/game/client completely - including the game client from the System Tray - important!
• Remove device from the Geo-Filter
• If you're on PC then give it the PlayStation Device Type in the Device Manager
• Resync from the Geo-Filter Map menu
• Re-add the device to the Geo-Filter
• Set up the Geo-Filter how you like
• Wait 2 minutes
• Boot up application/game/client

To force servers you need to do the following:

It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working.

For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings.

Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.