Low Speeds

[DayDay]

Hello,

I’m currently experiencing significantly lower speeds than expected when testing through my Netduma router.

My internet service is 1 Gigabit fiber, so I should be seeing speeds much closer to that. However, when running the speed test through the Netduma app, I’m consistently getting around 200 Mbps download and 200 Mbps upload.

To rule out configuration issues, I have already performed a full factory reset on the Netduma router using default settings, but the speeds remain the same after the reset.

Because this is fiber, there shouldn’t be any limitation from the ISP side that would explain speeds dropping this low. The results seem far below what should be expected for a gigabit connection.

[Netduma Fraser]

The test on the router itself can test lower due to the server provider we use but it doesn't necessarily mean it is limiting you. What speeds do you get on speedtest.net?

[DayDay]

I get this in speed test. But my question is should i be using the speed from speedtest or netduma?

[Netduma Fraser]

Much better and closer to expected! You can use speedtest.net that's fine, it will be more accurate

[DayDay]

yeah but im asking should i use the speed test info for the app instead of using the speeds the app gives me

[Netduma Fraser]

Keep the speeds you pay for input into the router, then anytime you want to do a speedtest do speedtest.net

[DayDay]

Yeah cause my confusion came from using the speeds the duma app is showing me but i will input the speed that im getting from the speedtest. Quick question if i used lower speed than what im actually getting from this setting would this hinder performance of internet or router?

[Netduma Fraser]

Yes it would hinder performance because you'd be limiting yourself unnecessarily and then SmartBOOST/Congestion Control would go off those speeds and potentially limit you further