Update

[Rodolfo Lima]

Will we actually get an update for R3 or will we not get one at all?

[Netduma Fraser]

Yes you will, we've spent a lot of time and resources on these new features so yes they will be coming

[LDZ]

6 hours ago, Netduma Fraser said:

Yes you will, we've spent a lot of time and resources on these new features so yes they will be coming

We've been hearing about this for half a year, it's like waiting for Santa Claus on his reindeer who won't show up. Or is just prolonging time to the next release of new router to be honest  😂

[Netduma Fraser]

36 minutes ago, LDZ said:

We've been hearing about this for half a year, it's like waiting for Santa Claus on his reindeer who won't show up. Or is just prolonging time to the next release of new router to be honest  😂

It's taken years of R&D, they're not small features, they're substantial so that's why they've taken time. If you feel that taking a long time to release an update is good marketing to encourage people to spend more money then I don't know what to tell you but that's not how we'd do it

[Sergejs Kotovs]

9 hours ago, Netduma Fraser said:

It's taken years of R&D, they're not small features, they're substantial so that's why they've taken time. If you feel that taking a long time to release an update is good marketing to encourage people to spend more money then I don't know what to tell you but that's not how we'd do it

To be honest, the NetDuma community isn’t really a typical customer base. We’re more like passionate enthusiasts with a mild addiction. We complain, we debate, we push for more… and yet we’re still here. That says something.

We appreciate that updates for the R3 are in progress, and it’s good to hear they’re substantial. But there’s another thought that many people here share — some openly, others quietly refreshing the forum every day.

We’re not just waiting for firmware. We’re waiting for the next level of hardware.

If a more powerful next-gen router — call it an R4 or whatever it ends up being — were announced tomorrow, I genuinely believe a huge portion of this community would upgrade instantly. Not because of marketing pressure. Not because we’re being manipulated. But because we believe in the idea behind NetDuma, and we want to see it running on hardware that truly matches its ambition.

Sometimes the frustration you see here isn’t negativity — it’s anticipation. People don’t get loud about products they don’t care about. The reason discussions get heated is because expectations are high.

Give us DumaOS running on seriously powerful hardware, with proper headroom for the future, and that wouldn’t just be another release. It would be a statement.

We’re not angry customers. We’re impatient supporters.

And that’s a good problem to have.

[Netduma Fraser]

6 hours ago, Sergejs Kotovs said:

To be honest, the NetDuma community isn’t really a typical customer base. We’re more like passionate enthusiasts with a mild addiction. We complain, we debate, we push for more… and yet we’re still here. That says something.

We appreciate that updates for the R3 are in progress, and it’s good to hear they’re substantial. But there’s another thought that many people here share — some openly, others quietly refreshing the forum every day.

We’re not just waiting for firmware. We’re waiting for the next level of hardware.

If a more powerful next-gen router — call it an R4 or whatever it ends up being — were announced tomorrow, I genuinely believe a huge portion of this community would upgrade instantly. Not because of marketing pressure. Not because we’re being manipulated. But because we believe in the idea behind NetDuma, and we want to see it running on hardware that truly matches its ambition.

Sometimes the frustration you see here isn’t negativity — it’s anticipation. People don’t get loud about products they don’t care about. The reason discussions get heated is because expectations are high.

Give us DumaOS running on seriously powerful hardware, with proper headroom for the future, and that wouldn’t just be another release. It would be a statement.

We’re not angry customers. We’re impatient supporters.

And that’s a good problem to have.

Appreciate the comments, as you can imagine determining the tone of text based responses can be difficult at times so I thank you for your interpretation. We've always said we're a software company at heart, the innovation lies in the software so that's always going to be our primary focus. Based on our track record we've brought out a new router when it made sense to do so, i.e. where the software became more advanced to the point where it would flourish more on better hardware. We don't have any plans to stop so new hardware will come out at some point, we don't indicate when that happens until we're ready to announce it.