Donw/ Up

[Paulo_81]

Okay, so I have a fiber optic internet plan with speeds of 800/400, but only half the speeds are available on router R2 (test done via cable). I can only get those speeds if I use the ISP's router, and my ISP doesn't allow me to put their router in bridge mode. I'd like to know what I should do to only use router R2 without having to go through the ISP's router!

[Netduma Fraser]

Have you put the R2 in its DMZ instead?

Are ALL devices connected to the R2?

Are you doing the speed test on the router itself or speedtest.net?

How have you setup Congestion Control & SmartBOOST?

[Paulo_81]

7 minutes ago, Netduma Fraser said:

Você colocou o R2 na DMZ dele?

Todos os dispositivos estão conectados ao R2?

Você está fazendo o teste de velocidade no próprio roteador ou no speedtest.net?

Como você configurou o Controle de Congestionamento e o SmartBOOST?

The fiber goes through the operator's ONU and then to R2; all devices are on R2, yes! It's just one ONU; I don't have access to put R2 in DMZ. I think it only receives the fiber signal!

[Netduma Fraser]

Are you doing the speed test on the router itself or speedtest.net?

How have you setup Congestion Control & SmartBOOST?

[Paulo_81]

44 minutes ago, Netduma Fraser said:

Você colocou o R2 na DMZ dele?

Todos os dispositivos estão conectados ao R2?

Você está fazendo o teste de velocidade no próprio roteador ou no speedtest.net?

Como você configurou o Controle de Congestionamento e o SmartBOOST?

In both Speedtest and R2, the speeds are much lower. I have congestion control disabled. I'm on version 3.3.280 and it doesn't have SmartBoost!

[Netduma Fraser]

Are you using PPPoE/VLAN? Have you only recently swapped out the ISP router? If so, copy the MAC address of the ISP router and make the R2 use that. Then reboot from the interface and see if the speeds are better.

[Paulo_81]

49 minutes ago, Netduma Fraser said:

Você está usando PPPoE/VLAN? Trocou o roteador do provedor de internet recentemente? Se sim, copie o endereço MAC do roteador do provedor e configure o R2 para usá-lo. Depois, reinicie a partir da interface e veja se a velocidade melhorou.

When I change routers, I have to call my provider so they can clear the router's MAC address. Since the MAC address is the same as the R2 router's, they only allow one MAC address at a time, and I have to do this procedure every time!

[Netduma Fraser]

Are you using PPPoE/VLAN? Have you only recently swapped out the ISP router - is that when it started?

[Paulo_81]

6 minutes ago, Netduma Fraser said:

Você está usando PPPoE/VLAN? Você trocou o roteador do provedor de internet recentemente? Foi quando o problema começou?

6 minutes ago, Netduma Fraser said:

Você está usando PPPoE/VLAN? Você trocou o roteador do provedor de internet recentemente? Foi quando o problema começou?

Yes, I use PPPoE, it's always been that way on R2. To get the speeds right, I have to use R2 along with my ISP's router, but I don't want to have two routers. I don't think there's any need for two!

1 hour ago, Netduma Fraser said:

Você está usando PPPoE/VLAN? Trocou o roteador do provedor de internet recentemente? Se sim, copie o endereço MAC do roteador do provedor e configure o R2 para usá-lo. Depois, reinicie a partir da interface e veja se a velocidade melhorou.

When I change routers, I have to call my provider so they can clear the router's MAC address. Since the MAC address is the same as the R2 router's, they only allow one MAC address at a time, and I have to do this procedure every time!

[Netduma Fraser]

I think for the R2 with PPPoE it's been an issue for awhile where speeds are reduced. It may be better on the DumaOS 4 firmware but otherwise the advice is to have the ISP modem/router handle it instead