Help setting up Netduma R2

[Sadiq]

Hi, please can I have a step by step on how to set up the Netduma R2 router.

I currently have it on and working however I cannot find what software to download what to do how to set it up using the pc please help.

[DanologyUK]

35 minutes ago, Sadiq said:

Hi, please can I have a step by step on how to set up the Netduma R2 router.

I currently have it on and working however I cannot find what software to download what to do how to set it up using the pc please help.

Have you had a look through the instruction manual for the R2? https://support.netduma.com/docs/user-manuals/netduma-r2/

[Krush]

Tu peux lancer un navigateur sur ton PC connecté au R2... Saisir 192.168.77.1

Cela te permet d'accéder à la page d'administration du R2 !

[Sadiq]

I cannot launch anything I've attached a screenshot. 

Also note no internet on the phone shows on Wifi.

[DanologyUK]

9 minutes ago, Sadiq said:

I cannot launch anything I've attached a screenshot. 

Also note no internet on the phone shows on Wifi.

Can you load any other website from your PC? Also, did you buy this brand new from a website or did you buy it used from someone? I would suggest holding the reset button on the back of the router and then retry accessing using that same IP address

 

[Sadiq]

I bought it on CEX so its second hand, I held the reset button when you do it for 30 seconds.

 

When I done this the wifi on phone would show but wouldn't have any connection with it. And on the computer it wouldn't connect to internet via ethernet. 

So I reset it again and now I'm back to being able to use the internet via ethernet but no Wi-Fi.

Also yes I'm watching YouTube videos as we speak so I can load other websites.

[DanologyUK]

4 minutes ago, Sadiq said:

I bought it on CEX so its second hand, I held the reset button when you do it for 30 seconds.

 

When I done this the wifi on phone would show but wouldn't have any connection with it. And on the computer it wouldn't connect to internet via ethernet. 

So I reset it again and now I'm back to being able to use the internet via ethernet but no Wi-Fi.

Also yes I'm watching YouTube videos as we speak so I can load other websites.

Are you trying to connect to WiFi with the Username and Password found on the sticker under the router? Can you see the WiFi SSID when searching for WiFi on your phone?

[Sadiq]

I can't see the Wifi SSID when searching it on my phone

[DanologyUK]

8 minutes ago, Sadiq said:

I can't see the Wifi SSID when searching it on my phone

Can you connect to the IP on your PC and log into the router?

[Sadiq]

20 minutes ago, DanologyUK said:

Can you connect to the IP on your PC and log into the router?

Not really sure what you mean could you kind of give me step by step on how to do that.

[DanologyUK]

1 minute ago, Sadiq said:

Not really sure what you mean could you kind of give me step by step on how to do that.

Do like you did earlier where you went to 192.168.77.1

Also, have you read through the R2 manual page? At the top of this page, go to Knowledge Base > User Manuals > R2 and have a read. It talks you through how it all works. 

[Netduma Fraser]

You won't get internet until completing the Setup Wizard that should show when you access in the way above

[Sadiq]

I understand that I need to setup wizard however if im typing the ip address of my netduma r2 and it doesn't load how can I set it up?

[Netduma Fraser]

While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.