CrossFitKila717 Posted 14 hours ago Posted 14 hours ago Hello, I can’t get the desktop to pull up on Safari or Google Chrome and the WiFi isn’t working from the router I have connected to the Duma. I have Internet through the Duma that’s hardwired straight to my laptop and it “appears” to be functioning correctly via the lights? I’ve tried factory resetting with the button on back and nothing changes. The homepage (duma desktop) appears to be trying to load on my laptop but the thinking icon just spins and it never displays?
Administrators Netduma Fraser Posted 13 hours ago Administrators Posted 13 hours ago What firmware version are you on? Can you access using either http://192.168.77.1 or http://dumaos at all? By WiFi isn't working do you mean no internet as well as no access? While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.
CrossFitKila717 Posted 11 hours ago Author Posted 11 hours ago I can’t remember the version but definitely not the latest. Haven’t used the Duma in a year or 2. It had this issue then so I put it up. I only tried the 192.168.77.1, not the other and it showed Duma OS in the menu bar as if it connected, yet it never displayed. I have the Duma, then my PC and another router (using for WIFI only) hardwired to the Duma. All my lights on both the Duma and WIFI router are on as if everything’s fine, yet I don’t have WiFi and the DumaOS menu/screen won’t come up (it’s just blank as if the loading screen is stuck). My PC does have internet though, through the hardwired connection of the Duma. It’s weird! lol 😂. I have a Mac, how do I open the command prompt? Thanks!
Administrators Netduma Fraser Posted 3 hours ago Administrators Posted 3 hours ago Go into the network connection settings instead then and provide a screenshot of where it gives the IP address for your MAC please
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