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  • Administrators
Posted

It does already support it, do this:

  1. Quit the application/game/client completely
  2. Remove device from the Geo-Filter
  3. If you're on PC then give it the PlayStation Device Type in the Device Manager
  4. Resync from the Geo-Filter Map menu
  5. Re-add the device to the Geo-Filter
  6. Set up the Geo-Filter how you like
  7. Wait 2 minutes
  8. Boot up application/game/client

Does it work then?

Posted

Hi the problem is that even though you see the servers populate, there is a server located in oklamha city that it connects to first (outside of the filter) and i think this server bypasses the filtering and connects me to regular servers

  • Administrators
Posted

So on the map it's showing this server in Oklahoma city and then a controller icon outside your radius also? Disable Geo-Latency, does it work better then?

Posted

Didn't work @Netduma Fraser 

I can confirm Oklahoma server (1GAUTR) pops up as an active-allowed server but I am never connected to it.

TBH I don't even know what server I am in.  I disabled Geo Latency as you suggested in another thread and I'll let you know. 

Posted

Here is a screenshot with the issue:

geo.thumb.png.a5f8c34676c9b74de99ce7c462cc9c61.png

I have Geofilter on UAE and SA servers , the Host says Oklahoma with a ridiculously low ping and my in game ping shows ~35 ms meaning I am somewhere within EU. Probably Amsterdam.

My GeoLatency is off.

  • Administrators
Posted

It's a German server so it's a mislocated server, I'll get the team to correct it. Make sure you follow the steps I mentioned again, as you're on a console actually shut it down (not in standby/instant on), make sure the Geo-Filter is enabled before you turn on the console and do not change Geo-Filter settings while on the game. Ping Assist should also be off and try just with the normal radius and moving your location to force the server you want or do the country selection instead.

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