Jitter

[Reykc9510]

Why does the jitter fluctuate from 730 to 10 pm ridiculously high? I called my internet provider.And they said that they don't throttle the internet.I have everything hardwired, although I don't lose my connection speed.The jitter is terrible. What can I do to fix it if anything?

[Tony]

@Reykc9510 Hey 👋 where do you live ? I have the same problem !!!! My jitter is high and my ping too and after 10 or 11pm it’s normal ! 

[Reykc9510]

My ping raises to but to terrible like the jitter,  I'm in Florida 

Edited October 10 by Reykc9510

[DARKNESS]

@Reykc9510It should be straightforward to verify—schedule a tech appointment for the time the issue arises and demonstrate it using PingPlotter reports connected directly to the box, unit, ONT, or modem. How are you measuring jitter exactly?

[Tony]

@Reykc9510
My closest server is in Florida too … This problem appeared in April for me 

[Reykc9510]

On 9/21/2025 at 3:25 PM, Netduma Fraser said:

A picture of the broken antenna is what I was after. Email with your full name and I can look up the order that way

 

2 hours ago, Tony said:

@Reykc9510 Hey 👋 where do you live ? I have the same problem !!!! My jitter is high and my ping too and after 10 or 11pm it’s normal ! 

 

1 hour ago, DARKNESS said:

@Reykc9510It should be straightforward to verify—schedule a tech appointment for the time the issue arises and demonstrate it using PingPlotter reports connected directly to the box, unit, ONT, or modem. How are you measuring jitter exactly?

I called today an they told me its nothing on their end, i use bufferbloat. I have my laptop hardwired to the r3 router directly to an the ps5 

[Netduma Fraser]

I can say with 99.9% certainty that its peak time congestion, the more subscribers they have in one area the worse it will be. There isn't much you can do really as its on their side. Switching to an ISP that is less popular in your area would likely improve it but if you're in quite a built up area you may have the same issue.

[Tony]

@Netduma Fraser Salut Fraser ! Je pense qu’il y a un soucie avec les serveurs de Floride / Miami car moi je n’habite pas en Floride, j’habite aux Bahamas et par conséquent je n’ai pas le même opérateur internet que @Reykc9510 ! Il doit y avoir un soucie avec les serveurs , est ce possible ? Dans ce cas là il n’y a rien à faire ? 
Merci à toi Fraser 

[Reykc9510]

19 minutes ago, Tony said:

@Netduma Fraser Salut Fraser ! Je pense qu’il y a un soucie avec les serveurs de Floride / Miami car moi je n’habite pas en Floride, j’habite aux Bahamas et par conséquent je n’ai pas le même opérateur internet que @Reykc9510 ! Il doit y avoir un soucie avec les serveurs , est ce possible ? Dans ce cas là il n’y a rien à faire ? 
Merci à toi Fraser 

I cant understand what you wrote.

[Tony]

@Reykc9510 

Hi Fraser! I think there's a problem with the Florida/Miami servers because I don't live in Florida, I live in the Bahamas and therefore I don't have the same internet provider as @Reykc9510! There must be a problem with the servers, is that possible? In that case, is there anything we can do?

Thanks, Fraser

[Netduma Fraser]

7 minutes ago, Tony said:

@Reykc9510 

Hi Fraser! I think there's a problem with the Florida/Miami servers because I don't live in Florida, I live in the Bahamas and therefore I don't have the same internet provider as @Reykc9510! There must be a problem with the servers, is that possible? In that case, is there anything we can do?

Thanks, Fraser

It's not an issue specific to one internet provider, it could happen wherever you are if there are enough people in your area. It could also be that routing is redirected through a slower path at peak times but either way I don't think there is anything you can do on your side.

[Reykc9510]

On 10/10/2025 at 11:28 AM, Tony said:

@Netduma Fraser Salut Fraser ! Je pense qu’il y a un soucie avec les serveurs de Floride / Miami car moi je n’habite pas en Floride, j’habite aux Bahamas et par conséquent je n’ai pas le même opérateur internet que @Reykc9510 ! Il doit y avoir un soucie avec les serveurs , est ce possible ? Dans ce cas là il n’y a rien à faire ? 
Merci à toi Fraser 

 

On 10/9/2025 at 10:16 PM, DARKNESS said:

@Reykc9510It should be straightforward to verify—schedule a tech appointment for the time the issue arises and demonstrate it using PingPlotter reports connected directly to the box, unit, ONT, or modem. How are you measuring jitter exactly?

I was using bufferbloat I did exactly that  today.  They replaced everything one their end and it still doing it.  They think its the r3 router i hard reset it 5 times. It works for a lil then goes back to 12 ms of jitter.

[Netduma Fraser]

On 10/15/2025 at 2:24 AM, Reykc9510 said:

I was using bufferbloat I did exactly that  today.  They replaced everything one their end and it still doing it.  They think its the r3 router i hard reset it 5 times. It works for a lil then goes back to 12 ms of jitter.

That's the issue with letting them know what additional routers you may be using, I'm not saying all but some will pass the blame, go back to them, say you took their advice, got rid of it and you still have the same issue. Take the router out so if they come they don't see it and see how it goes then.

[Reykc9510]

They bypassed the router then last time they were here connected it right from the modem to their computer an it did the same exact thing with the jitter. I never lost my up or down speed. Its just the jitter that gets out of control.  I basically exhausted all my help from the fiber company unless I cut the wire myself they wont cone back out here.

I posted some screenshots today early this morning showing near perfect jitter.. I have already played with the CC control on The R3 with alowing certain % of up an down. The jitter doesnt change when I do that just the latency .

[Netduma Fraser]

What was the jitter amount they detected, were they not concerned with the amount?

[Krush]

@Netduma Fraser pour info il semble y avoir un doublon 🤭

 

[Reykc9510]

16 hours ago, DARKNESS said:

@Reykc9510I'm referring to the URL link provided by the website. You don't need to click on "View Share Image"; only the site's URL is required. If you're the sole user, it might be related to the game server. What game are you playing? Are you using a geofilter to connect to the nearest server etc...

Ensure you're using the latest version of PingPlotter, as I recall there was a bug affecting file sharing or exporting.

Did you purchase a perpetual license, or were you using the free trial at that time? That could be the reason.

 

16 hours ago, DARKNESS said:

@Reykc9510The area you’re in contains multiple servers, and since your radius encompasses them, your connection will default to whichever server is available. This can lead to varying ping rates across different servers. Based on your observation about nighttime, it’s reasonable to assume SBMM (Skill-Based Matchmaking) might be more active during peak hours, typically between 6 PM and 12 AM, when the majority of users are online, especially in North America. To minimize high ping, you should identify the server with the lowest ping and adjust your radius to focus on that specific server. Using a polygon for precision would be highly effective.

Call of Duty is notorious for its rigged SBMM, much like Apex Legends.

 

14 hours ago, DARKNESS said:

@Reykc9510My point is that you're likely playing on different servers. If your in-game ping averages around 20ms and only fluctuates up to a maximum of 25ms, that's normal. However, if it spikes to 40-60ms, that indicates an issue. Jitter is pretty obvious when it's a problem, as it causes noticeable spikes. 

If the problem originates from the game server instead of your network, your best option is to try playing on a more reliable server. Although ISP congestion might contribute, it usually has a minimal effect and is ultimately beyond your control.

You can share more data, and someone else might review it tomorrow and provide suggestions. For now, I’m heading to bed, mate. If you can’t create a URL, just take a screenshot on your desktop or use SnapTool since you’re on Windows.

 

 

3 hours ago, Netduma Fraser said:

That's the issue with letting them know what additional routers you may be using, I'm not saying all but some will pass the blame, go back to them, say you took their advice, got rid of it and you still have the same issue. Take the router out so if they come they don't see it and see how it goes then.

 

1 hour ago, Netduma Fraser said:

What was the jitter amount they detected, were they not concerned with the amount?

It was horrible 12 ms but the tech that was present didn't understand what jitter was. So im stuck fighting this issue myself 

[Reykc9510]

1 hour ago, Krush said:

@Netduma Fraser pour info il semble y avoir un doublon 🤭

 

English 🤷

[Krush]

? Français ... utilises le traducteur automatique de ton navigateur 😁

[Netduma Fraser]

9 minutes ago, Reykc9510 said:

It was horrible 12 ms but the tech that was present didn't understand what jitter was. So im stuck fighting this issue myself 

12 isn't the best but it's certainly not going to hugely negatively impact your game, if you do everything else to ensure you're connecting to the closest server, have it setup to limit the bufferbloat then you shouldn't notice it too much. Given you've changed IPs and it's happening direct to your modem (ruling the router out as a culprit) then it's likely something less easily resolved such as the wiring inside/outside the home or to the cabinet/exchange for example. 

[Reykc9510]

12 ms of jitter has me dead before I can turn around or get a shot off in Bo6.i have a radius I have a radius around my geo filter location as such in the screenshot provided. I actually live in Florida. So im connecting to any server inside that radius.  I dont like connecting to the Florida server because its full of sweats. I have the CC set up to best limit th3 latency an bufferbloat .idk what else I can do. The R3 is new.

[Netduma Fraser]

15 minutes ago, Reykc9510 said:

12 ms of jitter has me dead before I can turn around or get a shot off in Bo6.i have a radius I have a radius around my geo filter location as such in the screenshot provided. I actually live in Florida. So im connecting to any server inside that radius.  I dont like connecting to the Florida server because its full of sweats. I have the CC set up to best limit th3 latency an bufferbloat .idk what else I can do. The R3 is new.

Your eyes can do about 13ms so you literally can't perceive that difference. You're selecting a server further away than where you're located so the game stability is going to be lower, it's unlikely the jitter that is getting you but people who have a lower ping that live closer to the server. Use Ping Heatmap, identify the next lowest ping server and force that one instead. At the limit of your radius you might be getting a server almost on the other side of the country.

[Reykc9510]

I dont have my radius set to the other side of the country, I also have strict mode on so I cant connect to a server outside the radius. I dont know what my eyes have to do with anything.  Im just going buy the readings from bufferbloat. 12ms of jitter is horrible over here. I can force the Florida server but it's terrible to play on due to sweats. 

[Netduma Fraser]

27 minutes ago, Reykc9510 said:

I dont have my radius set to the other side of the country, I also have strict mode on so I cant connect to a server outside the radius. I dont know what my eyes have to do with anything.  Im just going buy the readings from bufferbloat. 12ms of jitter is horrible over here. I can force the Florida server but it's terrible to play on due to sweats. 

I didn't say you had it set there but the outer limit of your radius is in Utah which is almost the other side of the country from you and there is a server in that location so if I had to guess it's going to be at least an extra 20ms if you were on that server. Also given the timezones within the US, you're covering two other time zones who are up to 2hrs behind you so based on the times you mentioned it being worse you're covering around their peak time. So playing on those servers before the time you mentioned might be great, in which case, playing actually on servers closer to home during that time frame might play better. Also, whether you play on the Florida servers because of 'sweats' or not, they are going to be the best servers for you, we can't make the further away servers play more like closer servers so at the end of the day your issue is the connection and your radius setup is not conducive to having a good connection.

[Reykc9510]

I think I'm understanding correctly. So would it be better to use the other mode for server selection an box around the servers I want to connect to? So even though im in Florida an I set my radius to another location on the map its still gonna hinder me because my ip address is actually in fl?