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Posted

Need help, ping optimizer couldn't reduce my upload and download ping. How to troubleshoot?

image_2025-06-12_142108648.png

  • Administrators
Posted

We're aware the test isn't 100% reliable at the moment, use a bufferbloat test and adjust the Congestion Control percentages manually to achieve the same effect

Posted
6 minutes ago, Netduma Fraser said:

We're aware the test isn't 100% reliable at the moment, use a bufferbloat test and adjust the Congestion Control percentages manually to achieve the same effect

How to? for the layman. 

 

Thanks lol 

  • Administrators
Posted

Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

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