Jump to content

Low Internet Download and Upload speeds


Recommended Posts

Hey so I just received my NetDuma R3 router about a week ago. And I will say all of the features on it work fantastic and met my expectations. The one thing that failed on me was my internet speed. I'm supposed to be getting at 1 Gbps internet speed. I was getting about 800-900 on my old cheap basic router. But on the NetDuma which is a 250$ router I'm getting anywhere from 30-250 Mbps. I've tried resetting everything multiple times. I just need a troubleshooting guide that I know will fix this issue.

IMG_2396.jpeg

IMG_2395.jpeg

Link to comment
Share on other sites

  • Administrators

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode

Are ALL devices connected to the R3?

Have you entered those speeds into the router?

How have you setup Congestion Control?

How have you setup SmartBOOST?

Are you testing via ethernet or WiFi?

Link to comment
Share on other sites

• Its a spectrum modem

• Yes I entered the speeds into the router.

•I have it setup to where my PlayStation 5 is prioritized and I get low speeds when I do a connection test on my PlayStation. And yes my PlayStation is connected via wire.

Link to comment
Share on other sites

  • Administrators

Is it a pure modem? I.e. no WiFi

Congestion Control is in Ping Optimizer > Advanced, how is that set?

What speeds do you get on a wired PC to speedtest.net?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...