Administrators Netduma Fraser Posted September 18 Administrators Posted September 18 33 minutes ago, banjo22 said: Is it just me, or do no one's 'hour', 'day', and 'week' no longer show network activity? It's been going on for as long as I can remember and this is after a couple of factory restarts. 'Now' works fine. It's working fine for me, have you disabled SmartBOOST or DPI in Settings?
banjo22 Posted September 18 Posted September 18 3 hours ago, Netduma Fraser said: It's working fine for me, have you disabled SmartBOOST or DPI in Settings? Smartboost is definitely on. As is DPI, I found the setting. Anything else I can provide to help diagnose?
Administrators Netduma Fraser Posted September 18 Administrators Posted September 18 16 minutes ago, banjo22 said: Smartboost is definitely on. As is DPI, I found the setting. Anything else I can provide to help diagnose? How long is it since you've done a reboot?
banjo22 Posted September 18 Posted September 18 1 minute ago, Netduma Fraser said: How long is it since you've done a reboot? Today, reboot most days. I do get the message regularly that some add-ons haven't loaded. I'm guessing this might be one of them? I get that message a lot. Anything I can do to prevent it?
banjo22 Posted September 18 Posted September 18 I have just rebooted now, this is the message, If i click 'continue anyway 'it will login but i assume the features not loading relate to the traffic history. what can I do?
Administrators Netduma Fraser Posted September 18 Administrators Posted September 18 1 hour ago, banjo22 said: Today, reboot most days. I do get the message regularly that some add-ons haven't loaded. I'm guessing this might be one of them? I get that message a lot. Anything I can do to prevent it? That's why you don't have any data, it's wiped on a reboot. 42 minutes ago, banjo22 said: I have just rebooted now, this is the message, If i click 'continue anyway 'it will login but i assume the features not loading relate to the traffic history. what can I do? Not traffic history no, does anything else appear to not load/function? If you get the message again and something isn't working (you don't need to reboot if it is) then I'd suggest upgrading to Early Access to see if it happens again.
banjo22 Posted September 18 Posted September 18 4 minutes ago, Netduma Fraser said: That's why you don't have any data, it's wiped on a reboot. Not traffic history no, does anything else appear to not load/function? If you get the message again and something isn't working (you don't need to reboot if it is) then I'd suggest upgrading to Early Access to see if it happens again. I get it’s wiped on reboot but I guarantee tomorrow or the following day there won’t be historic data if I choose day or week. I can’t tell if anything isn’t working tbh. ill have the early access if it’s available to be sent to me
Administrators Netduma Fraser Posted Sunday at 04:25 PM Administrators Posted Sunday at 04:25 PM On 9/18/2025 at 3:08 PM, banjo22 said: I get it’s wiped on reboot but I guarantee tomorrow or the following day there won’t be historic data if I choose day or week. I can’t tell if anything isn’t working tbh. ill have the early access if it’s available to be sent to me You have access already: https://forum.netduma.com/forum/151-netduma-r3-early-access/ Let us know how you get on with that version, don't reboot if unless absolutely neccessary and see if data tracks. On 9/19/2025 at 11:52 PM, Sombrero_10 said: please access🙏🏼 Added
APorter Posted Wednesday at 08:00 PM Posted Wednesday at 08:00 PM Can I have access to the early access firmware?
banjo22 Posted Thursday at 08:58 AM Posted Thursday at 08:58 AM On 9/21/2025 at 5:25 PM, Netduma Fraser said: You have access already: https://forum.netduma.com/forum/151-netduma-r3-early-access/ Let us know how you get on with that version, don't reboot if unless absolutely neccessary and see if data tracks. Added That new firmware did fix the historical internet usage, which is good. I still get errors when trying to log in to the router. But it told me which add-on wasn't working for once. The DumaOS never works on my iPhone now ('Unknown Error Occured' when pressing Login),
Administrators Netduma Fraser Posted Thursday at 02:56 PM Administrators Posted Thursday at 02:56 PM 18 hours ago, APorter said: Can I have access to the early access firmware? Added 5 hours ago, banjo22 said: That new firmware did fix the historical internet usage, which is good. I still get errors when trying to log in to the router. But it told me which add-on wasn't working for once. The DumaOS never works on my iPhone now ('Unknown Error Occured' when pressing Login), Good to hear, did you do a factory reset after upgrading? If not it would be a good idea to do so and then check if that still occurs
Greyfox981 Posted Thursday at 04:59 PM Posted Thursday at 04:59 PM Can I have access to the early access firmware?
Administrators Netduma Fraser Posted Thursday at 05:28 PM Administrators Posted Thursday at 05:28 PM 28 minutes ago, Greyfox981 said: Can I have access to the early access firmware? Added
banjo22 Posted yesterday at 08:50 AM Posted yesterday at 08:50 AM 17 hours ago, Netduma Fraser said: Added Good to hear, did you do a factory reset after upgrading? If not it would be a good idea to do so and then check if that still occurs No I hadn’t. I see you suggest this a lot but to be honest I have no trust in getting the router back working in a timely period. I followed your advice this morning though, factory reset, even upon the restart of the router I still get ‘pardon our mess’, I hit continue anyway and after an absolute age of features loading, the router finally loads the gui, I see geo-filter isn’t working this time. So factory resetting hasn’t fixed this issue. I do love the router when it works, and it’s imperative for me with only adsl2 but my word the software backbone is so poor. Even the kids know that if I mention a router reboot they’re going to be without internet for 30 minutes. Whilst I write this and the R3 has factory reset, I’m not able to click on anything on the web interface. I’m sure another 10 reboots etc will eventually sort it !!!
banjo22 Posted 21 hours ago Posted 21 hours ago anyone got any suggestions? Just stuck on this setup page. Click go to DumaOS and it reappears. I’ve Rebooted, reset to factory settings x2. Cleared Internet history. It keeps resorting to this setup page, I did fill in the options originally but now just skipping. Arrrrrgh!!!!
banjo22 Posted 19 hours ago Posted 19 hours ago After numerous resets and restarts its finally playing ball. Until next time...!
Administrators Netduma Fraser Posted 1 hour ago Administrators Posted 1 hour ago 18 hours ago, banjo22 said: After numerous resets and restarts its finally playing ball. Until next time...! When you next have some issues like this try to get the logs from Settings or from the recovery page and I can pass it on to a dev to take a look at
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