razvanth21 Posted April 29 Share Posted April 29 3 hours ago, Netduma Fraser said: You've set the speeds on the R3 to 1000/1000 presumably? Did you do the speed test via WiFi or via ethernet connected to the Asus? What do you mean I've set the speeds? Manually setting them in the speedtest dialog? Yeah. However, running tests using my ASUS router I get somehow good results (700-800Mbps), also on my hard-wired PS5 to R3 (700-800Mbps). Seems fine :). Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29 Administrators Share Posted April 29 1 hour ago, razvanth21 said: What do you mean I've set the speeds? Manually setting them in the speedtest dialog? Yeah. However, running tests using my ASUS router I get somehow good results (700-800Mbps), also on my hard-wired PS5 to R3 (700-800Mbps). Seems fine :). Yes in Speedtest > Advanced Okay great so was it just the WiFi then that has the lower speeds? If so adjust the channels/widths manually to see if it can be improved Link to comment Share on other sites More sharing options...
Rodolfo Lima Posted April 29 Share Posted April 29 Boa noite me tirem uma dúvida por gentileza, se eu fizer uma redefinição de fábrica no meu R3 eu consigo acessar ele pelo telefone ou preciso de um computador? Se puderem me ajudar agradeço obrigado. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29 Administrators Share Posted April 29 12 minutes ago, Rodolfo Lima said: Boa noite me tirem uma dúvida por gentileza, se eu fizer uma redefinição de fábrica no meu R3 eu consigo acessar ele pelo telefone ou preciso de um computador? Se puderem me ajudar agradeço obrigado. You can access via your phone Link to comment Share on other sites More sharing options...
Rodolfo Lima Posted April 29 Share Posted April 29 39 minutes ago, Netduma Fraser said: Você pode acessar através do seu telefone Depois eu fizer a redefinição de fábrica, qual o passo a passo para acessar pelo telefone porque eu não estou conseguindo se puder me orientar lhe agradeço. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29 Administrators Share Posted April 29 43 minutes ago, Rodolfo Lima said: Depois eu fizer a redefinição de fábrica, qual o passo a passo para acessar pelo telefone porque eu não estou conseguindo se puder me orientar lhe agradeço. You'll need to connect the phone to the factory WiFi details for your specific router (I don't know what it is - it's specific to each person), then use the DumaOS app to login to the interface - default login credentials are admin / password Rodolfo Lima 1 Link to comment Share on other sites More sharing options...
razvanth21 Posted April 30 Share Posted April 30 14 hours ago, Netduma Fraser said: Yes in Speedtest > Advanced Okay great so was it just the WiFi then that has the lower speeds? If so adjust the channels/widths manually to see if it can be improved Yes, seems so. Probably I will disable the WiFi on the R3. I don't really need it. I have some other problem which is not related to the Netduma product at all, but you might know something here. It also happened when I only had the AX82U. The routers seem to lose the internet connection overnight all the time and I can only restore it by restarting the router. Connection is made via DHCP, so no PPPoE. Could it be that the DHCP lease is expired somehow? As I said, I have the ONT in bridge mode and since then this problem happens every night. I'll try maybe to read the logs. Edit: @Netduma Fraser Should I use the steady ping feature? I played some matches today and got really ugly spikes (up to 500ms ping in-game) that I do not see on the graphs in the web interface. The graphs indicates a very steady ping there. Geo-Latency is off, filters on some countries. This did not happen at all with my other router(s)... Edit2: internet seems to be really unstable now, and loses connection frequently! I will attach the log files. Maybe you could figure out. Could this be the case: Wed Apr 30 11:52:04 2025 daemon.err odhcp6c[4346]: Failed to send SOLICIT message to ff02::1:2 (Cannot assign requested address) IPv6 is disabled. Many thanks! R3_2025-04-30T10_55_45.780Z_logs.txt Link to comment Share on other sites More sharing options...
Rodolfo Lima Posted April 30 Share Posted April 30 12 hours ago, Netduma Fraser said: Você precisará conectar o telefone aos detalhes do WiFi de fábrica do seu roteador específico (não sei o que é - é específico para cada pessoa) e, em seguida, usar o aplicativo DumaOS para fazer login na interface - as credenciais de login padrão são admin / senha O roteador que eu tenho é somente o R3 q é conectado à uma ONU somente, mesmo assim eu consigo ter acesso? Link to comment Share on other sites More sharing options...
euphidra Posted April 30 Share Posted April 30 @Netduma Fraser Hi Fraser, I have official firmware v4.0.540 watching on Amazon the Champions League match in LAN is seen in low definition. Connected in 5Ghz wifi and returns high quality again. What problem does this Netduma R3 have? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 1 Administrators Share Posted May 1 On 4/30/2025 at 6:39 AM, razvanth21 said: Yes, seems so. Probably I will disable the WiFi on the R3. I don't really need it. I have some other problem which is not related to the Netduma product at all, but you might know something here. It also happened when I only had the AX82U. The routers seem to lose the internet connection overnight all the time and I can only restore it by restarting the router. Connection is made via DHCP, so no PPPoE. Could it be that the DHCP lease is expired somehow? As I said, I have the ONT in bridge mode and since then this problem happens every night. I'll try maybe to read the logs. Edit: @Netduma Fraser Should I use the steady ping feature? I played some matches today and got really ugly spikes (up to 500ms ping in-game) that I do not see on the graphs in the web interface. The graphs indicates a very steady ping there. Geo-Latency is off, filters on some countries. This did not happen at all with my other router(s)... Edit2: internet seems to be really unstable now, and loses connection frequently! I will attach the log files. Maybe you could figure out. Could this be the case: Wed Apr 30 11:52:04 2025 daemon.err odhcp6c[4346]: Failed to send SOLICIT message to ff02::1:2 (Cannot assign requested address) IPv6 is disabled. Many thanks! R3_2025-04-30T10_55_45.780Z_logs.txt 105.04 kB · 1 download It could be the DHCP lease yes - have you set the R3 WAN IP as static on the ONT? If the bridge mode relies on the IP address then this changing would throw that out, setting as static/reserved would then prevent that happening. Steady Ping wouldn't be able to counteract those kinds of spikes unfortunately. It won't be that entry no, there are a lot of DHCP lease messages there, set your devices as static/reserved on the R3 (super easy) and see if it happens again please. On 4/30/2025 at 1:14 PM, Rodolfo Lima said: O roteador que eu tenho é somente o R3 q é conectado à uma ONU somente, mesmo assim eu consigo ter acesso? You just have to be connected to the R3 either by WiFi or ethernet to access it 18 hours ago, euphidra said: @Netduma Fraser Hi Fraser, I have official firmware v4.0.540 watching on Amazon the Champions League match in LAN is seen in low definition. Connected in 5Ghz wifi and returns high quality again. What problem does this Netduma R3 have? So you were manually connected via 2.4GHz? Sounds like you didn't have high enough bandwidth on 2.4GHz for the streaming, 5GHz is better for higher speed applications Link to comment Share on other sites More sharing options...
razvanth21 Posted May 2 Share Posted May 2 17 hours ago, Netduma Fraser said: It could be the DHCP lease yes - have you set the R3 WAN IP as static on the ONT? If the bridge mode relies on the IP address then this changing would throw that out, setting as static/reserved would then prevent that happening. Steady Ping wouldn't be able to counteract those kinds of spikes unfortunately. It won't be that entry no, there are a lot of DHCP lease messages there, set your devices as static/reserved on the R3 (super easy) and see if it happens again please. You just have to be connected to the R3 either by WiFi or ethernet to access it So you were manually connected via 2.4GHz? Sounds like you didn't have high enough bandwidth on 2.4GHz for the streaming, 5GHz is better for higher speed applications Technically, I can not access the ONT interface anymore, maybe directly plugging the cable in the PC. I will try that, hopefully it fixes it. So I can keep IPv6 off? The R3 WAN IP is the same as the Public IP. Is it this one you are talking about (WAN section from settings)? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 2 Administrators Share Posted May 2 6 hours ago, razvanth21 said: Technically, I can not access the ONT interface anymore, maybe directly plugging the cable in the PC. I will try that, hopefully it fixes it. So I can keep IPv6 off? The R3 WAN IP is the same as the Public IP. Is it this one you are talking about (WAN section from settings)? In that case it could be that your public IP is changing frequently - did the ISP put the ONT in bridge? They may be able to take it out of it so you can then access and then the R3 would get a local IP that can be set as static on the ONT. Otherwise may be worth contacting them to see if they can extend the lease time for your public IP, especially considering you had the same issue on another router. If that can be made longer then the issue should happen less. They may try to sell you a static IP which would if this is the issue fix it but I'd suggest saying if you could extend the lease time so I can verify this is the issue then I would then consider the static IP knowing it would fix the issue permanently. Link to comment Share on other sites More sharing options...
razvanth21 Posted May 2 Share Posted May 2 2 hours ago, Netduma Fraser said: In that case it could be that your public IP is changing frequently - did the ISP put the ONT in bridge? They may be able to take it out of it so you can then access and then the R3 would get a local IP that can be set as static on the ONT. Otherwise may be worth contacting them to see if they can extend the lease time for your public IP, especially considering you had the same issue on another router. If that can be made longer then the issue should happen less. They may try to sell you a static IP which would if this is the issue fix it but I'd suggest saying if you could extend the lease time so I can verify this is the issue then I would then consider the static IP knowing it would fix the issue permanently. Probably yes, they will try to sell me a static IP address. However, I have a full day since (or maybe more) since it last happened. It is kinda nondeterministic. I'll keep it under observation. Only thing I change was the DHCP Lease Time from R3 (720mins -> 1440mins). Yes, I asked the ISP to put it in bridge because they're too strict on the ports policies. Is there any way to completely remove HybridVPN credentials? I just wanted to try it out, but I don't need it. Right now I put some dummy credentials/config. Link to comment Share on other sites More sharing options...
Redx11 Posted May 2 Share Posted May 2 Hello Netduma ever since I updated my router, there has been so many random disconnects and drops of internet. I honestly thought it was optimum and I just switched to Verizon and I'm having the same issues. is Netduma aware of this? are there other cases? I turned off ipv6 as well on my wan and lan and same issues. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 2 Administrators Share Posted May 2 50 minutes ago, razvanth21 said: Probably yes, they will try to sell me a static IP address. However, I have a full day since (or maybe more) since it last happened. It is kinda nondeterministic. I'll keep it under observation. Only thing I change was the DHCP Lease Time from R3 (720mins -> 1440mins). Yes, I asked the ISP to put it in bridge because they're too strict on the ports policies. Is there any way to completely remove HybridVPN credentials? I just wanted to try it out, but I don't need it. Right now I put some dummy credentials/config. So when the lease time changes it shouldn't cause a disconnect and that's probably why it's not always happening. Not specifically no, as long as the VPN is disabled though they won't be causing any issues. 27 minutes ago, Redx11 said: Hello Netduma ever since I updated my router, there has been so many random disconnects and drops of internet. I honestly thought it was optimum and I just switched to Verizon and I'm having the same issues. is Netduma aware of this? are there other cases? I turned off ipv6 as well on my wan and lan and same issues. If you could provide the log from when it happens please and then we'll be able to determine better. Link to comment Share on other sites More sharing options...
razvanth21 Posted May 3 Share Posted May 3 Again it happened. I could catch some logs, but for some reason it does not hold all the info. The device with Mac b0:4a:39:19:8d:e1 is a Roborock Cleaner, I see it many times it tries to receive some IP address. It is connected to the ASUS router (which is in AP mode). In the mean-time I added an IP reserver to it. Can you tell based on this what's wrong? R3_2025-05-03T07_30_56.118Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 3 Administrators Share Posted May 3 1 hour ago, razvanth21 said: Again it happened. I could catch some logs, but for some reason it does not hold all the info. The device with Mac b0:4a:39:19:8d:e1 is a Roborock Cleaner, I see it many times it tries to receive some IP address. It is connected to the ASUS router (which is in AP mode). In the mean-time I added an IP reserver to it. Can you tell based on this what's wrong? R3_2025-05-03T07_30_56.118Z_logs.txt 98.76 kB · 0 downloads Yeah it's constantly renewing the IP address, as you've reserved the IP for it that should stop that Link to comment Share on other sites More sharing options...
razvanth21 Posted Tuesday at 01:57 PM Share Posted Tuesday at 01:57 PM On 5/3/2025 at 11:58 AM, Netduma Fraser said: Yeah it's constantly renewing the IP address, as you've reserved the IP for it that should stop that That did not work. Still the same problem. I completely removed the device from the network to see if that fixes. It didn't, but have different log errors now. It happens daily, but I can not determine how often. From what I can see, there are still issues with IPv6 (?). Could it be a bug coming from the OpenWRT that DumaOS is built on? This line makes me think about that: Tue May 13 12:12:20 2025 daemon.notice netifd: Interface 'wan6' has lost the connection R3_2025-05-13T12_43_57.176Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Tuesday at 02:20 PM Administrators Share Posted Tuesday at 02:20 PM 20 minutes ago, razvanth21 said: That did not work. Still the same problem. I completely removed the device from the network to see if that fixes. It didn't, but have different log errors now. It happens daily, but I can not determine how often. From what I can see, there are still issues with IPv6 (?). Could it be a bug coming from the OpenWRT that DumaOS is built on? This line makes me think about that: Tue May 13 12:12:20 2025 daemon.notice netifd: Interface 'wan6' has lost the connection R3_2025-05-13T12_43_57.176Z_logs.txt 39.15 kB · 1 download Is it happening less with the extended lease time and reserved IPs? It doesn't appear you're actually using IPv6 so I don't think that would be a contributing factor. I've given you Early Access, could you try the firmware there and see if that works better please? https://forum.netduma.com/forum/151-netduma-r3-early-access/ Link to comment Share on other sites More sharing options...
razvanth21 Posted Tuesday at 02:23 PM Share Posted Tuesday at 02:23 PM 2 minutes ago, Netduma Fraser said: Is it happening less with the extended lease time and reserved IPs? It doesn't appear you're actually using IPv6 so I don't think that would be a contributing factor. I've given you Early Access, could you try the firmware there and see if that works better please? https://forum.netduma.com/forum/151-netduma-r3-early-access/ Yes, I am not using IPv6 at all. Since removing the device I don't get the same spamming log messages, but some different ones. Yes, I will try the early access firmware. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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