NEW R3 FIRMWARE - DumaOS 4.0.540

[Rodolfo Lima]

Uma pergunta por gentileza, é possível fazer redefinição se fábrica pelo smartphone?

[Netduma Fraser]

17 hours ago, fabigas said:

@Netduma Fraser

since New Firmware My r3 is in a bootlope when i try setting vlan id... i activate toggle and save - then He reboot and settings Not Safed. So it is impossible in germany to setup without setting vlan id. 

can u send me a fixed Firmware? 

Is that on this firmware version? Are you saying the router reboots itself when you click save after entering the ID or it disconnects then reconnects without it being saved?

16 hours ago, V1k1 said:

big shout out to Fraser and the Netduma team. I received my warrantied replacement R3 and it's working as it should be.

The new R3 is in the same spot as the old and using the same cables, etc, and the USB and Wifi bands are back. Old unit definitely had something internally wrong whether it was hardware or firmware related.

I'm adding a TP-Link Deco router to my network so use as an AP to offload certain devices from the R3. R3 is primarily to manage the network overall and primarily used for the wired PCs for gaming.

Internet -> Modem -> R3 -> Wired to our gaming PCs
                                      R3 -> Deco in AP mode -> Most Wifi Devices

The idea is to use DumaOS features for the entire network. I'm wondering if there's any benefit to flipping the Deco with the R3 and let the R3 primarily manage the wired PCs and the Deco manage the rest (Internet -> Modem -> Deco -> R3 -> PCs). Would bufferbloat and QoS features not run as well / more likely to interrupt gaming?

Great to hear! Correct, if the R3 can't control the whole network then it won't be as effective in that sense

3 hours ago, Rodolfo Lima said:

Uma pergunta por gentileza, é possível fazer redefinição se fábrica pelo smartphone?

Yes you can do so via the DumaOS app or accessing via a web browser

[Elliott C]

Hey,

I upload the new firmware as instructed via Settings > Troubleshooting > Upload Firmware, and upload the file but I just get stuck at this stage every time have tried reboot etc..

[Netduma Fraser]

5 minutes ago, Elliott C said:

Hey,

I upload the new firmware as instructed via Settings > Troubleshooting > Upload Firmware, and upload the file but I just get stuck at this stage every time have tried reboot etc..

Are you upgrading via WiFi? If so just wait 5 minutes then attempt to connect again

[Emircan]

16 hours ago, Netduma Fraser said:

WiFi üzerinden mi yükseltiyorsunuz? Öyleyse sadece 5 dakika bekleyin ve ardından tekrar bağlanmayı deneyin.

We are currently experiencing problems with ping optimization and speed testing in the 540 update. Is there any development regarding the release date of the new update, dear admin?

[Netduma Fraser]

On 4/9/2025 at 8:44 AM, Emircan said:

We are currently experiencing problems with ping optimization and speed testing in the 540 update. Is there any development regarding the release date of the new update, dear admin?

We're aware of that, use Congestion Control manually for the moment to achieve the same effects. We don't give out any ETAs for firmware

[MackMurder]

@Netduma Fraser

So I unplugged my duma 3 for a couple months till your guys firmware was sorted out since it wouldnt update on my unit when it was first released. Today I Plugged my duma back in. Updated firmware. (It actually worked)  Turned off computer. Came back a couple hours later. Now it wont boot up my geofilter or anything. All i get is this screen.  If i click continue anyways

None of my allowed servers or denied are there. None of my devices are there

Any solutions for this one? Getting tired of having to come to the forums everytime i want to use this product. Its getting old. 

[Netduma Fraser]

35 minutes ago, MackMurder said:

@Netduma Fraser

So I unplugged my duma 3 for a couple months till your guys firmware was sorted out since it wouldnt update on my unit when it was first released. Today I Plugged my duma back in. Updated firmware. (It actually worked)  Turned off computer. Came back a couple hours later. Now it wont boot up my geofilter or anything. All i get is this screen.  If i click continue anyways

None of my allowed servers or denied are there. None of my devices are there

Any solutions for this one? Getting tired of having to come to the forums everytime i want to use this product. Its getting old. 

You'll definitely want to do a factory reset, it's quite a big change from the previous version, once you've done that it should be more stable. Close the tab after initiating the reset and wait 4 minutes before accessing it again.

[Soydere]

On 4/13/2025 at 10:13 PM, MackMurder said:

@Netduma Fraser

So I unplugged my duma 3 for a couple months till your guys firmware was sorted out since it wouldnt update on my unit when it was first released. Today I Plugged my duma back in. Updated firmware. (It actually worked)  Turned off computer. Came back a couple hours later. Now it wont boot up my geofilter or anything. All i get is this screen.  If i click continue anyways

None of my allowed servers or denied are there. None of my devices are there

Any solutions for this one? Getting tired of having to come to the forums everytime i want to use this product. Its getting old. 

Same here. Doesnt matter if i try accesing the router from my pc browser or phone browser, the phone app also gives "Unknown error occured" when i try to log in. I always get that screen, i reboot the router then it works, but only for a couple of hours maybe one day max, then the problem comes back.. Getting sick of having to reboot the router everytime i want to log in to see or change anything.. I also did factory reset after the update.. In the upper right corner at the exclamation mark where it says" Some Router features are not running" sometimes i get "Telemetry" sometimes "---". Also the system log spams "Time went backwards" continously every couple of seconds. I did set the right timezone tho. Beside the geofilter, the smartboost tab also doesnt show anything, it gives the tutorial popup to "To get started, press + blablabla".. How am i supossed to know that the router does what its supposed to do if the settings dont even show untill i reboot then? xD

[Jiachen Dai]

Hi, I am new user for Netduma R3, I got it on 25th, April. When I use it I update to newest. And it works really good on Friday, I can use map to choose jPN then I can play it, but in next day I can't do that anymore, even if I use map Geo-Filter to choose JPN or Korean, when I open my COD BO6 on PS5, it still choose far me in USA servers and its 86 ping. I can do nothing, so I need help! and this is problem one.

Problem two is: I test my router is download on 746.3 so It should be around 84.625 MB/S, but in the steam or other game or on my PS5 only speed have 1/4, so I don't know why?

Problem 3 is also on Friday I can use map Geo-Fliter at the same time I can also use gaming vpn on my PS5, in Saturday when I use Geo-Fliter to choose JPN(it not work) and also I use gaming vpn to choose JPN, and in bo6 my ping is above 235 ping. That's wired, the reason is when I conncet to JPN directly, it should be 105-115 ping. So I don't know its vpn's problem or Geo-Fliter problem, and also I can't open my VPN menu to choose which servers,until I use my another router then it works. 

So I need help on these 3 Pronlem.

And this map I don't know why its not full, because we can see the Korean but there is no JPN servers, only when I can see JPN is when I get my R3 in first day.

[Netduma Fraser]

4 hours ago, Jiachen Dai said:

Hi, I am new user for Netduma R3, I got it on 25th, April. When I use it I update to newest. And it works really good on Friday, I can use map to choose jPN then I can play it, but in next day I can't do that anymore, even if I use map Geo-Filter to choose JPN or Korean, when I open my COD BO6 on PS5, it still choose far me in USA servers and its 86 ping. I can do nothing, so I need help! and this is problem one.

Problem two is: I test my router is download on 746.3 so It should be around 84.625 MB/S, but in the steam or other game or on my PS5 only speed have 1/4, so I don't know why?

Problem 3 is also on Friday I can use map Geo-Fliter at the same time I can also use gaming vpn on my PS5, in Saturday when I use Geo-Fliter to choose JPN(it not work) and also I use gaming vpn to choose JPN, and in bo6 my ping is above 235 ping. That's wired, the reason is when I conncet to JPN directly, it should be 105-115 ping. So I don't know its vpn's problem or Geo-Fliter problem, and also I can't open my VPN menu to choose which servers,until I use my another router then it works. 

So I need help on these 3 Pronlem.

And this map I don't know why its not full, because we can see the Korean but there is no JPN servers, only when I can see JPN is when I get my R3 in first day.

1. Disable Geo-Latency and keep Ping Assist at 0, that should keep servers within your radius only. Don't change Geo-Filter settings while on the game and make sure it is enabled before you launch the game.
2. What do you get on speedtest.net via a wired PC?
3. When using a VPN you will get a higher ping, especially if you are choosing a far away router. I don't know what VPN menu to choose server means exactly

[Jiachen Dai]

9 minutes ago, Netduma Fraser said:

1. Disable Geo-Latency and keep Ping Assist at 0, that should keep servers within your radius only. Don't change Geo-Filter settings while on the game and make sure it is enabled before you launch the game.
2. What do you get on speedtest.net via a wired PC?
3. When using a VPN you will get a higher ping, especially if you are choosing a far away router. I don't know what VPN menu to choose server means exactly

I got full speed on speedtest.net when I use wired pc. and I will try you said dlasble Geo-Latency and Ping Assist, and the three is I can direct use vpn start but I can't choose vpn servers such as I want to choose JPN-001 because this one might be low ping than others, but when I use Netduma I can't do this. But I will try you said on 1, then I will give you the reply. Thank you.

[Netduma Fraser]

41 minutes ago, Jiachen Dai said:

I got full speed on speedtest.net when I use wired pc. and I will try you said dlasble Geo-Latency and Ping Assist, and the three is I can direct use vpn start but I can't choose vpn servers such as I want to choose JPN-001 because this one might be low ping than others, but when I use Netduma I can't do this. But I will try you said on 1, then I will give you the reply. Thank you.

As long as you're getting expected speeds that way then the router won't be limiting you, you can ignore the inbuilt speed test and enter your speeds manually. Oh I see, on HybridVPN as you need to use a configuration file so that it can be compatible with multiple VPNs we couldn't provide an option to select the server. You'll need to download the new config for the other server you want to connect to then enter it into the router.

[Jiachen Dai]

2 minutes ago, Netduma Fraser said:

只要您通过这种方式获得预期速度，路由器就不会限制您的速度，您可以忽略内置速度测试并手动输入速度。哦，我明白了，在 HybridVPN 上，由于您需要使用配置文件才能兼容多个 VPN，所以我们无法提供选择服务器的选项。您需要下载要连接的其他服务器的新配置，然后将其输入路由器。

No I am not use Hybrid vpn, I use the software to control it and then share to my PS5, I will try Disable Geo-Latency and keep Ping Assist at 0 and then tomorrow I will give you reply

[Netduma Fraser]

53 minutes ago, Jiachen Dai said:

No I am not use Hybrid vpn, I use the software to control it and then share to my PS5, I will try Disable Geo-Latency and keep Ping Assist at 0 and then tomorrow I will give you reply

Oh okay, then your Geo-Filter settings are probably blocking the other servers