Relay disconnected Call of duty

[Westy147]

Everytime I'm on call of duty all I get is waiting for relay and in network setting relay disconnected 

[PharmDawgg]

Just a couple of suggestions the relay may be being blocked.  

Fix 1. Enable GeoLatency ( I don't do this because it increases my ping too much). I leave it off honestly. 

2. Turn off geofiltering and wait until you are in game but not searching for a lobby.  Then enable geofiltering.   This seems to be a work around for me.  

I am hoping this is what is causing your issue.  

Hope this helps.  

[Westy147]

Thank you for advice sadly this hasn't changed anything for me 

[Netduma Fraser]

Check direct to your modem/router, do you get the same issue?

[Westy147]

I never used to get this issue , I can't change my router back to the old firmware currently as all my family are home 

[Netduma Fraser]

When you're able to, do downgrade and let us know if the issue continues

[Westy147]

I downgraded firm ware still had the issue also tried my virgin media hub and that works fine 

[Westy147]

I manged to fix it by changing my ip on my portfowarding rule on my original modem for some reason my ip had changed in task manger tab under ethernet 

[Netduma Fraser]

Good to hear, thanks for the update!

[Westy147]

Must of been a one off as its back again 

[Westy147]

the only time my relay is connected seems random but when I search for a game it is using American host can't connect to any other then American ones I have all geo settings off etc 

[Paddzeh]

How's things same thing is happening to me I really need a fix for this!

[Westy147]

Sadly I believe its a bug with battle net if you are on pc I am now using the Xbox app but I have stopped using the netduma as there are just to many issues constantly for me 

[Netduma Fraser]

Just to clarify, you said you have a port forwarding rule on your modem? You don't need that and could be causing conflicts, the R3 should be in the DMZ on your modem and then no port forwarding rules on the modem - then see if you have the issue through the R3

[InternetIsNice]

I get the same relay disconnected issue which causes my game to go to the title screen and say "waiting for relay" every so often. Here's the game screen:

 

I have port forwarding in my router to open my NAT. Should I disable port forwarding and turn on DMZ? Or is that something for a router/modem combo? *(I have a fiber optic ONT that I direct into with my router and haven't customized anything on that as I'm not sure how to).

 

Yesterday I uninstalled and reinstalled the entire game, deleted all port forwarding and reset my firewall, reinstalled and set the firewall port forwarding rules, added them back to the router again, and I had zero issues. Today booting up I see that I have the issues again and just learned to look for the "Relay Disconnected" bit.

[Netduma Fraser]

1 hour ago, InternetIsNice said:

I get the same relay disconnected issue which causes my game to go to the title screen and say "waiting for relay" every so often. Here's the game screen:

I have port forwarding in my router to open my NAT. Should I disable port forwarding and turn on DMZ? Or is that something for a router/modem combo? *(I have a fiber optic ONT that I direct into with my router and haven't customized anything on that as I'm not sure how to).

Yesterday I uninstalled and reinstalled the entire game, deleted all port forwarding and reset my firewall, reinstalled and set the firewall port forwarding rules, added them back to the router again, and I had zero issues. Today booting up I see that I have the issues again and just learned to look for the "Relay Disconnected" bit.

Do not DMZ your PC, that's a major security risk, what are the port forwarding rules you're using exactly? Your PC IP may be changing and so your port forward rules may not be applying, double check that. Also test with the Geo-Filter disabled to see if it still happens.

[InternetIsNice]

2 minutes ago, Netduma Fraser said:

Do not DMZ your PC, that's a major security risk, what are the port forwarding rules you're using exactly? Your PC IP may be changing and so your port forward rules may not be applying, double check that. Also test with the Geo-Filter disabled to see if it still happens.

I have geo-filter disabled at all times, honestly. If I have it on while in ranked I noticed that it penalizes my teammates with huge SR losses after we complete a match, since my router rejecting all the matches before us joining end up counting for them... but not me (never told them lol).

 

I have my PC internal IP address on a static route. These are my port forwarding rules:

[Netduma Fraser]

What is the static route you've done as that's probably why you're having the error

[InternetIsNice]

I don't have any static routes enabled. However, I did just try:

1. Turning off port forwarding and nothing.

2. Turning off port forward and UPnP, nothing.

3. Turning on port forwarding with UPnP off, and I see this now:

[Netduma Fraser]

Sorry, what did you mean by "I have my PC internal IP address on a static route." then? Do you mean you made a reserved/static IP for it? What about port forwarding off and UPnP on? It may be you're trying to port forward a conflicting port that UPnP is opening and vice versa, you should only need one of them enabled

[InternetIsNice]

By static I mean that I've reserved an internal IP address for my PC *edit: (in the DHCP settings). Clarification on what I did in what order to make it work:

 

1. Left UPnP on, turned off port forwarding. Still had "relay disconnected".

2. Turned off both UPnP and port forwarding, still relay disconnected.

3. Turning on port forwarding with UPnP off, and the relay connected.

[Netduma Fraser]

Gotcha, thanks. What ports are UPnP trying to open when you have that on?

[InternetIsNice]

2 hours ago, Netduma Fraser said:

Gotcha, thanks. What ports are UPnP trying to open when you have that on?

How would I check to see? Would that be in system logs or something?

[Netduma Fraser]

It should show on the UPnP page

[ddelgado0417]

Iv have the netduma R3 and it was a plug and play router. I tried all the different connection types and still says relay disconnected….