alecjb12 Posted October 29, 2024 Share Posted October 29, 2024 When will the Ping Heatmap get Black Ops 6 as an option? (DumaOS 3.0) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 29, 2024 Administrators Share Posted October 29, 2024 It should be available, could you resync the cloud and check again please? What router are you using? Link to comment Share on other sites More sharing options...
alecjb12 Posted October 29, 2024 Author Share Posted October 29, 2024 6 minutes ago, Netduma Fraser said: It should be available, could you resync the cloud and check again please? What router are you using? Hello @Netduma Fraser, Just got my XR1000 today. How do I resync? Thanks so much for your help. Link to comment Share on other sites More sharing options...
alecjb12 Posted October 29, 2024 Author Share Posted October 29, 2024 16 minutes ago, Netduma Fraser said: It should be available, could you resync the cloud and check again please? What router are you using? Hey @Netduma Fraser, Just ‘Resync Cloud’ on the Ping Heatmap page and still no Black Ops 6. Running the most up to date firmware. Unsure on next steps. Please advise. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 29, 2024 Administrators Share Posted October 29, 2024 Can you provide a screenshot of your Ping Heatmap list please? You can ping one of the other cod games, the locations/pings will basically be the same Link to comment Share on other sites More sharing options...
alecjb12 Posted October 29, 2024 Author Share Posted October 29, 2024 2 minutes ago, Netduma Fraser said: Can you provide a screenshot of your Ping Heatmap list please? You can ping one of the other cod games, the locations/pings will basically be the same @Netduma FraserI added a screenshot of what I get when I check for firmware updates. Is 1.0.54.10 the most up to date firmware? Also, I’ve provided a screenshot of the heat map list Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 29, 2024 Administrators Share Posted October 29, 2024 There may be a newer version, you can check that here: https://www.netgear.com/support/ Resync the cloud then provide the log from the System Information page please PharmDawgg 1 Link to comment Share on other sites More sharing options...
alecjb12 Posted October 30, 2024 Author Share Posted October 30, 2024 1 hour ago, Netduma Fraser said: There may be a newer version, you can check that here: https://www.netgear.com/support/ Resync the cloud then provide the log from the System Information page please @Netduma Fraser Okay got the Ping Heatmap working okay. For some reason , I can’t get Auto Ping to display any information. It says “There is currently no host or server to ping”. I’ve added my device and set my geofence. I’ve also resynced on that page as well. Any advice? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31, 2024 Administrators Share Posted October 31, 2024 Are you seeing a server on the map? Most likely you aren't which is why Auto Ping isn't populating. Can you provide a screenshot of your Geo-Filter page please? Link to comment Share on other sites More sharing options...
RobbaTHFC Posted October 31, 2024 Share Posted October 31, 2024 Hi @Netduma Fraser got the same problem as OP. I have xr500 latest firmware, resync the cloud but still no black ops 6 ping heat map. Tried also a couple of browers with no luck... any advise? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31, 2024 Administrators Share Posted October 31, 2024 1 hour ago, RobbaTHFC said: Hi @Netduma Fraser got the same problem as OP. I have xr500 latest firmware, resync the cloud but still no black ops 6 ping heat map. Tried also a couple of browers with no luck... any advise? Make sure you're on the latest firmware then check again please: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ Link to comment Share on other sites More sharing options...
xiyagey479 Posted January 13 Share Posted January 13 Is the R1 supposed to have all the same cloud updates as the newer routers? Our Ping Heatmap matches the one above posted by alecjb12. Router OS version is 3.0.207. Tried resetting router settings to factory. Every time I "Resync Cloud", the logs say "Ping Heatmap has finished merging data from the cloud!" Moofda 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 7 minutes ago, xiyagey479 said: Is the R1 supposed to have all the same cloud updates as the newer routers? Our Ping Heatmap matches the one above posted by alecjb12. Router OS version is 3.0.207. Tried resetting router settings to factory. Every time I "Resync Cloud", the logs say "Ping Heatmap has finished merging data from the cloud!" It should do but the issue comes with the cloud supporting different versions of DumaOS, we're looking into it Link to comment Share on other sites More sharing options...
xiyagey479 Posted January 13 Share Posted January 13 Any estimated ETA? Seems like this has been an issue for a while since it's missing other games, not just Black Ops 6 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 18 minutes ago, xiyagey479 said: Any estimated ETA? Seems like this has been an issue for a while since it's missing other games, not just Black Ops 6 We don't give out any ETAs but we're looking into it currently Moofda and xiyagey479 1 1 Link to comment Share on other sites More sharing options...
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