fds Posted October 15, 2024 Share Posted October 15, 2024 First don't reach any game server on PS5, only PSN connect, but don't reach any game serv in Geo Filter. Next, the R3 diconnect and show these logs. logs.txtFetching info... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 15, 2024 Administrators Share Posted October 15, 2024 On 10/14/2024 at 11:42 PM, Truegaming said: I’m not using a VPN, it’s not the wire because I’ve swapped it before and it was doing it before the firmware update as well. It’s not something new, it’s been kicking myself and my son off his PlayStation as well. Since I’ve put him on WiFi he has not had an issue. Expand Possibly a port/NAT issue, have you made any port forwarding rules or used the DMZ? On 10/15/2024 at 12:51 PM, fds said: First don't reach any game server on PS5, only PSN connect, but don't reach any game serv in Geo Filter. Next, the R3 diconnect and show these logs. logs.txt 144.43 kB · 0 downloads Expand I'll need more information, what game are you trying to play exactly? How have you setup the Geo-Filter? Are ALL devices losing the internet or just this device? Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 On 10/15/2024 at 2:44 PM, Netduma Fraser said: Possibly a port/NAT issue, have you made any port forwarding rules or used the DMZ? I'll need more information, what game are you trying to play exactly? How have you setup the Geo-Filter? Are ALL devices losing the internet or just this device? Expand I usually play FC25 and Top Spin 2k or another 2K multiplayer title. What GeoF settings do you use? I usually use Steady Ping - Geo LAT - Strict mode. The problems are usually the same and are usually repeated in the same order as described above: 1) It loses synchronisation with the game server (usually FC25, but I put another one and it doesn't work either) while the PSNetwork connection is still active and there is a connection in the rest of the computers. I solve it by turning it off and on again. On other occasions (not many) R3 has lost the connection to the other computers, the solution was the same, only once it was necessary to reset it to factory defaults. I remember that he told me that he did not advise to turn off R3 frequently, but in my case it is necessary to turn it off at night to be able to sleep, because of the annoyance of the white lights on the front (it was said that they would add the option to turn them off, but this option has never arrived), sometimes I think that this problem can come from turning off R3 at night, although it seems to me an absurd idea. Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 Right now, the same problem. The PSN season its on, but the game go to disconect from the server. Any game im try its possible to reseacrh for R3. The problem should be in Ge filter, i think. The other devices have internet and run correctly. R3_2024-10-15T15_58_51.037Z_logs.txtFetching info... Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 Tryed to turn off Geo F, and remove device, dont work... anyway to research any game server. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 15, 2024 Administrators Share Posted October 15, 2024 On 10/15/2024 at 4:08 PM, fds said: Tryed to turn off Geo F, and remove device, dont work... anyway to research any game server. Expand When did this issue start? Are you using a VPN? Made any port changes? Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 On 10/15/2024 at 4:08 PM, fds said: Tryed to turn off Geo F, and remove device, dont work... anyway to research any game server. Expand Then R3 loses general connection. Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 On 10/15/2024 at 4:10 PM, Netduma Fraser said: When did this issue start? Are you using a VPN? Made any port changes? Expand Nope, any VPN at this moment, PPPoe to R3, nothing more. Start at this preciss moment, Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 Nothing, it is impossible. It's been quite frustrating to stay active with R3. It works for a while and then problems appear at every turn. It's absurd, something that should relate well to the environment of any video game, doesn't, and problems arise on a very regular basis. If a robust firmware does not appear, the best alternative will be to go back to my previous system, and do without the options (however good they may be) of NETDUMA. It is quite unfeasible to maintain this relationship with your videogames and free time. Juju31 1 Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 Just reboot, and the connect to server, but the problem its stil en Geo F, it dont show any server in map, and turn all screen in yellow colour. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 15, 2024 Administrators Share Posted October 15, 2024 How restrictive is the Geo-Filter? After disabling it did you reboot the game? Did you refresh on that page and it let you in? I've not seen that before but it's almost certainly the browser, what device/browser are you using to access? Are you accessing via HTTPS or HTTP? What extensions do you have on the browser? Link to comment Share on other sites More sharing options...
fds Posted October 15, 2024 Share Posted October 15, 2024 Geo Filter is in restrictive mode always, but i tryed to change that, and turn off but nothing happens. The only way to solve the issue is reboot R3, thats solve the problem and the game servers can reached The browser i use is Firefox, but i dont think the browser cause the issue that R3 dont reach any server Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 15, 2024 Administrators Share Posted October 15, 2024 On 10/15/2024 at 6:06 PM, fds said: Geo Filter is in restrictive mode always, but i tryed to change that, and turn off but nothing happens. The only way to solve the issue is reboot R3, thats solve the problem and the game servers can reached The browser i use is Firefox, but i dont think the browser cause the issue that R3 dont reach any server Expand I mean how wide is your radius, how many servers are you covering? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. For browser I'm referring to that last issue of the yellow screen. Link to comment Share on other sites More sharing options...
Truegaming Posted October 15, 2024 Share Posted October 15, 2024 I don’t use any of the services on the R3, I have upnp on and nothing turned on as far as geo filter etc due to it kicking me off internet with ps5. I did factory default settings after firmware update and changed nothing in hopes to not be kicked off. Only way to not get kicked is to connect all devices to WiFi and not use LAN line to R3. Logs are up attached with previous message restating issue with loss of connection every 10-20mins on LAN Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 15, 2024 Administrators Share Posted October 15, 2024 On 10/15/2024 at 9:43 PM, Truegaming said: I don’t use any of the services on the R3, I have upnp on and nothing turned on as far as geo filter etc due to it kicking me off internet with ps5. I did factory default settings after firmware update and changed nothing in hopes to not be kicked off. Only way to not get kicked is to connect all devices to WiFi and not use LAN line to R3. Logs are up attached with previous message restating issue with loss of connection every 10-20mins on LAN Expand Are you accessing the interface using a bookmark? If so what's the address of the bookmark? Are you running the router speed test/Ping Optimizer while playing frequently? Link to comment Share on other sites More sharing options...
Rodolfo Lima Posted October 15, 2024 Share Posted October 15, 2024 Esse atualização tirou os servidores do mapa, alguém sabe o pq essa atualização tá cheia de falhas? Link to comment Share on other sites More sharing options...
Truegaming Posted October 16, 2024 Share Posted October 16, 2024 On 10/15/2024 at 10:30 PM, Netduma Fraser said: Are you accessing the interface using a bookmark? If so what's the address of the bookmark? Are you running the router speed test/Ping Optimizer while playing frequently? Expand I am not using a bookmark to access interface. I did a router speed test and ping optimizer when I restarted the router because the router prompt me to when start up after the reset. Link to comment Share on other sites More sharing options...
fds Posted October 16, 2024 Share Posted October 16, 2024 On 10/15/2024 at 7:24 PM, Netduma Fraser said: I mean how wide is your radius, how many servers are you covering? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. For browser I'm referring to that last issue of the yellow screen. Expand Only 2 servers, Madrid and Paris-The model of ONT and connection type i mean about before: PPPoE direct to R3 (ONT Model ZTE Digi Spain Telecom provider ) - DMZ on R3 to PS5 device Yeah, I catch the browser you mean...maybe it's a problem solves with refresh it Link to comment Share on other sites More sharing options...
fds Posted October 17, 2024 Share Posted October 17, 2024 Next drop of Geo Filter. From tonight I'm back to my old equipment. I appreciate the support from the team here, but it is unsustainable and seems like a joke to buy a product and services that are consistently giving more problems than attributes. Maybe another time will be a better time to go back to Netduma. Regards. logs(2).txtFetching info... Rodolfo Lima and iOrcus 1 1 Link to comment Share on other sites More sharing options...
MuhKuh Posted October 17, 2024 Share Posted October 17, 2024 The download is extremly slow and always stops after a few second with a failure. Can you upload it somewhere else as the Forum seems to be lagging quite hard the last few days. I tried it from different ISPs with Fiber 500 connections. bmoreirap 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 17, 2024 Administrators Share Posted October 17, 2024 On 10/15/2024 at 11:34 PM, Rodolfo Lima said: Esse atualização tirou os servidores do mapa, alguém sabe o pq essa atualização tá cheia de falhas? Expand Did you select a game to ping? On 10/16/2024 at 1:04 AM, Truegaming said: I am not using a bookmark to access interface. I did a router speed test and ping optimizer when I restarted the router because the router prompt me to when start up after the reset. Expand That's fine but I mean just prior to when you have the issue did you run them? On 10/16/2024 at 9:42 AM, fds said: Only 2 servers, Madrid and Paris-The model of ONT and connection type i mean about before: PPPoE direct to R3 (ONT Model ZTE Digi Spain Telecom provider ) - DMZ on R3 to PS5 device Yeah, I catch the browser you mean...maybe it's a problem solves with refresh it Expand On 10/17/2024 at 11:51 AM, fds said: Next drop of Geo Filter. From tonight I'm back to my old equipment. I appreciate the support from the team here, but it is unsustainable and seems like a joke to buy a product and services that are consistently giving more problems than attributes. Maybe another time will be a better time to go back to Netduma. Regards. logs(2).txt 136.34 kB · 0 downloads Expand Are you changing any settings prior to the issue happening e.g. while you're on the game you change a setting? On 10/17/2024 at 4:21 PM, MuhKuh said: The download is extremly slow and always stops after a few second with a failure. Can you upload it somewhere else as the Forum seems to be lagging quite hard the last few days. I tried it from different ISPs with Fiber 500 connections. Expand Seems fine to me but you should have it as an update on your router now, do you see the green icon bottom left? Link to comment Share on other sites More sharing options...
Truegaming Posted October 18, 2024 Share Posted October 18, 2024 On 10/17/2024 at 10:55 PM, Netduma Fraser said: That's fine but I mean just prior to when you have the issue did you run them? Ran a speed test and got 300 down 30 upload. I ran it prior to having issues because it the system prompts me to once I conducted my reboot. Expand Link to comment Share on other sites More sharing options...
fds Posted October 18, 2024 Share Posted October 18, 2024 On 10/17/2024 at 10:55 PM, Netduma Fraser said: R3Selecte un juego para ping? Eso está bien, pero quiero decir justo antes de cuando tienes el problema, los divisaste? Estás cambiando cualquier configuración antes de que el problema suceda, por ejemplo, mientras estás en el juego cambias una configuración? Me parece bien, pero deberías tenerlo como una actualización de tu router ahora, ves el icono verde abajo a la izquierda? Expand Thanks for the support Frazer, answer to your question is no, any changes. The problem is about any type of inconsistency of the firmwares that the team are working on, but for me is enough, close a 2 months working with this regular problems. When R3 is a efficient product i,ll com back with. Thanks for your support. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2024 Administrators Share Posted October 18, 2024 @Truegamingthat's but when you're getting kicked off the PS for example are you running a test at that point? On 10/18/2024 at 8:53 AM, fds said: Thanks for the support Frazer, answer to your question is no, any changes. The problem is about any type of inconsistency of the firmwares that the team are working on, but for me is enough, close a 2 months working with this regular problems. When R3 is a efficient product i,ll com back with. Thanks for your support. Expand Fair enough, it is still Early Access so improvements will be made Link to comment Share on other sites More sharing options...
lelinho88 Posted October 18, 2024 Share Posted October 18, 2024 Hi @Netduma Fraser, hello everyone. I have owned the R3 router for a long time, and I would like to join the early access group, to test new firmware and highlight its strengths or weaknesses. thank you very much. Link to comment Share on other sites More sharing options...
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