Wifi connection to Xbox Series X

[FrankTheFreak]

I have a situation where my Xbox Series X doesn't connect to my WiFi upon starting up. If I give it some time, say 15-20 seconds, sometimes it will connect while on the dashboard screen. Other times it won't connect automatically (delayed or otherwise), so I go to the Network Settings. If I just wait on the Network Settings screen, sometimes it will process and connect. If that doesn't work, I go into manage Wireless Network Connections and disconnect network and then select activate network to re-establish connection.

 

Recently I have tried an Asus RT-AX86U Pro router and did not experience the delay with WiFi connection. It was pretty much instantaneous when I arrived to the dashboard after a boot up. I didn't have to go through the process above.

 

I believe I read something about delayed wifi connection to devices on the forums, but could not find it when searching. This situation only occurs with my Xbox Series X. No issues with my other wirelessly connected devices such as my Apple TV, WiFi speakers (Bose, Sonos), Amazon Echos, Asus G14 laptop, etc.

I currently have my Xbox set on Power Saving mode (full shut down). I also set a reserved IP address for the Xbox on the router, but that has not helped. I'm currently on firmware .285

 

Thanks in advance!

 

[Netduma Fraser]

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode.

We are aware of the delay issue but that shouldn't prevent it connecting at all. What settings on the router have you changed specifically for the console? 

[FrankTheFreak]

Modem - Hitron ET2251, no DMZ or bridge mode

Only this Xbox Series X is in Geo-Filter, but Steady ping is disabled.

SmartBOOST - no Activities (deleted all), but two Xbox Series X's are added to device priorities - Priority 1 is this wireless Xbox Series X, Priority 2 is my son's Xbox Series X via ethernet.

Using Congestion Control, optimized my ping

WiFi bands are split, using 5Ghz to connect to this Xbox (only other devices connected to 5Ghz is my macbook pro and iphone)

The router is about 6ft away from Xbox - straight line of sight

Reserved IPs for both Xboxes (no other devices have reserved IPs)

Changed MAC address on router, to match sticker on bottom (as I noticed it was one number off - last digit)

 

 

[Fuzy]

Hi!

I don't have a Series X but I did the test on a Series S. (I think the wifi cards are the same) Try as in the screenshot.

 

[FrankTheFreak]

@Fuzy Thanks! I’ll give it a try when I get back home. 

[Netduma Fraser]

Also if that doesn't work, do both consoles have the same issue or just yours?

[FrankTheFreak]

I changed the 5Ghz band settings as Fuzy mentioned above, but same outcome.

Normally, my son’s Xbox is connected via Ethernet, but I did try it on WiFi and it seems to experience the same issue. 
 

Sometimes I have to delete (forget) the WiFi network in the Xbox settings and reconnect to the router. And sometimes, I enter the password and the Xbox doesn’t accept/connect. Just now when I was connecting my son’s Xbox to the 5Ghz network, I had to enter the password 3x’s before the Xbox connected to the router. I verified the password each time (showed password). 
 

All the issues mentioned happen at various times but just keep rotating… one time I boot up the Xbox and it connects within a few seconds. Next time it may or may not connect, then I go through the process mentioned on my first post and password issue just mentioned, may also occur.
 

To add,

My experience with 5Ghz on my R3: I notice when going to WiFi settings on my iPhone, the 5Ghz band doesn’t show as quickly as the 2.4Ghz band. Usually I see the iPhone do another scan for WiFi, then the 5Ghz band (network) appears. I do this when rebooting/resetting the router. 

Apologies if all this is a mess to read. Just so many various hiccups in this situation which occur at any given time I boot up the Xbox. 

[Netduma Fraser]

How far away are the consoles from the router exactly? Are you always using 5GHz instead of 2.4GHz? If so try 2.4, it has better range, penetration of hard surfaces and generally a bit more stable and see if it works better then please.

[FrankTheFreak]

Only my Xbox is used wirelessly (my son’s is wired), yet they are both less than 10ft (3m) away from router.

The router is in the “hallway” right out of my son’s room, second floor, open floor plan. My Xbox is right below straight line of sight. The reason I don’t use wired for my Xbox is because the cable would be obtrusive in general and especially to wife.

Xbox signal test shows 98-100% strength of signal via several tests done with 5Ghz. 

I’ve connected the Xbox to the 2.4Ghz network and as soon as the Xbox gets to the dashboard, it is already connected to the wireless network. I rested and booted up several times and always connects with 2.4Ghz.

I strongly believe it has to do with the 5Ghz signal from the R3.

I recently purchased the ASUS ROG Rapture GT-AX11000 Pro and ASUS RT-AX86U Pro. Neither experienced the issue in this post. Xbox connected to both via 5Ghz, quickly. I returned them because the .285 firmware helped a lot with other bugs with the R3, but this seems to be the only real hiccup for me, that still exist.

Also, my Apple TV (connected via 5Ghz), which sits in the same location as the wireless Xbox, doesn’t experience this connection issue. 

[Netduma Fraser]

It could be interference, not necessarily due to the other devices working but could you provide a description of where it is or better yet a picture?

[FrankTheFreak]

Attached some pics.

 

You could say the rail is causing interference, but with the other routers, they did not have any issues connecting on 5Ghz, like I experience with R3. 

I returned the other routers because one was too expensive and the other, was a close call. Deciding factor was, I do very much like the Netduma interface and I do enjoy the community here on the forums.

Hoping to figure this one out. I don't want to settle to using 2.4Ghz, if at all possible. Thanks

[Fuzy]

I admit that the cable between the mezzanine and the xbox would be too mutch!

I have the same problem as you!

I may have found a solution while waiting for this to be studied and resolved.

I set an IP directly on the XBOX configuration page and it seems to work after several restarts of the xbox in wifi. It recovers WIFI access after 30 seconds maximum.

"Auto R3 WIFI setting and broadcasting of the SSID between the 2 frequencies"

(The xbox is in energy saving mode)

IPv6 LAN/WAN off

PS: Restart the R3 after the modifications

 

 

[Netduma Fraser]

Metal is what I was checking for really, that could as you say cause interference, try the above suggestions, see if that helps, if not would it be possible just to move it back into that room it seems to run from and check if it is better?

I get other routers didn't have a problem but also the one router you did mention has a significant hardware advantage.

[FrankTheFreak]

2 hours ago, Fuzy said:

I admit that the cable between the mezzanine and the xbox would be too mutch!

I have the same problem as you!

I may have found a solution while waiting for this to be studied and resolved.

I set an IP directly on the XBOX configuration page and it seems to work after several restarts of the xbox in wifi. It recovers WIFI access after 30 seconds maximum.

"Auto R3 WIFI setting and broadcasting of the SSID between the 2 frequencies"

(The xbox is in energy saving mode)

IPv6 LAN/WAN off

PS: Restart the R3 after the modifications

 

 

@Fuzy Thanks for the suggestion. I have set as detailed and will test throughout the day and see how it goes. 

 

41 minutes ago, Netduma Fraser said:

Metal is what I was checking for really, that could as you say cause interference, try the above suggestions, see if that helps, if not would it be possible just to move it back into that room it seems to run from and check if it is better?

I get other routers didn't have a problem but also the one router you did mention has a significant hardware advantage.

I will try to move the router around, but I still believe this may have to do with the delay in connecting to 5Ghz, as I notice the 5Ghz network takes more time to show on my other devices (iPhone, Macbook Pro m1), as opposed to the 2.4Ghz network.

On device comparison, I feel the ASUS RT-AX86U Pro is very comparable hardware and price wise (in US), the other is a beast of a router (ASUS ROG Rapture GT-AX11000 Pro) and more expensive and should have a hardware advantage. 

I report back what I find with moving router and also the settings Fuzy suggested.

 

Thanks again!