Assistance with Bridging Netduma R2 to Unifi Gateway for PS5 Geolocation Use

[Paul Maos]

Hello Netduma Support,

I hope you're doing well. I am currently using a Unifi Cloud Gateway as my main router, and I’d like to bridge my Netduma R2 to it. My goal is to connect the Netduma R2 solely to my PS5 console to utilize the geolocation features while maintaining the Unifi Cloud Gateway as my primary router for the rest of my network.

Could you please guide me through the steps required to bridge the Netduma R2 to the Unifi Gateway so that only the PS5 uses the Netduma for geolocation?

Thank you in advance for your help!

[DARKNESS]

@Paul MaosYou can follow the following guide and tweak it to your own preference https://www.youtube.com/watch?v=CgE9Jpl2qys 

 

[Netduma Fraser]

The above video should be a great indication for you, any trouble do let us know!

[Paul Maos]

Thank you both for this information, unfortunately I did everything on the video and my ps5 was not able to sign into the network

[Paul Maos]

@Netduma Fraser 

I followed all the steps outlined in the YouTube Link to try and resolve my issue, but I am still having trouble getting my PS5 connected to the internet.

Here’s what I did:

    1.    I set up my Netduma R2 router according to the video, making sure that all settings were configured as instructed.

    2.    I ensured the PS5 received an IP address from the Netduma R2 router as expected.

    3.    I verified all the relevant DNS and gateway settings on the PS5.

    4.    I attempted a connection test several times, which showed that while the IP was correctly assigned, the PS5 could not establish an internet connection to the outside.

    5.    I tried rebooting the router and the PS5, and even performed a factory reset on the Netduma R2, but the issue persists.

Despite the PS5 getting an IP from the Netduma R2 router it still cannot connect to the internet. Could this be a firewall or DNS issue, or is there something else I’m missing?

[Paul Maos]

Forgot to mention that when I connect the netduma r2 to my laptop I get an IP and can connect to the internet.

[Netduma Fraser]

On the R2 Device Manager does it show the PS5 as a connected device? Have you made any specific changes to settings towards the PS5 e.g. port forwarding, Geo etc? 

[Paul Maos]

@Netduma Fraser- Yes it shows as a connected device. My laptop shows up as well and gets internet so I know the configurations must be correct. I updated to the Netduma R2 firmware to v.3.3.280 (Will this make any difference?
 

Here are my settings

This is what I have in the NETWORK SETTINGS TAB

LAN (Left side) settings below

I set the following:
1) DMZ IP address: 192.168.77.119
2) Wifi: 2.4 GHz enabled (so I can access the netduma router)
3) Disabled UPnP

 

WAN (Right Side) settings below:

I set the following:
1) Disabled: Allow Ping
2) Disabled: Port Scan Protection
3) Disabled: Syn Flood Protection

***After this, I rebooted the Netduma R2 Router

Then I did the following:

1) UNIFI Router - Connected an ethernet to LAN from UNIFI ROUTER to------> R2 WAN port, then from R2 LAN PORT to--------> PS5 Wired LAN

On the UNIFI ROUTER my R2 showed up with the IP (pictured below)

 

2) Created PORT Forward pictured below:

3) Turned on SMART QUEQUES pictured below:

 

4) Went back to the Netduma R2 Router: Set Bandwidth Speeds (pictured below)

5) DONE

Is there anything else that I'm missing for the PS5 to connect to the internet, because with these settings I get the error on my PS5 (pictured below)

I will say that my NETDUMA is on a VLAN on the UNIFI Router with the settings below: 

[Netduma Fraser]

None of that would be necessary to get the console to be connected - is the console using automatic network setting or manual details? Does it work if you connect it via WiFi?

[Paul Maos]

its using AUTO for both Wifi and LAN and nothing.

[Paul Maos]

its ODD since the laptop is ok but the only thing not working is the PS5

[DARKNESS]

@Paul MaosTry changing the MTU to 1472 on the console

[Netduma Fraser]

Could you provide the log from the R2 when you attempt the connection please?

[Paul Maos]

Here is the settings: @Netduma Fraser@DARKNESS

 

[DARKNESS]

@Paul MaosYou didn't do what I told you to try and it better if you attach the log file you click on logs and it should give you the option to download then attach to forum files.

[Paul Maos]

@DARKNESS- changed the MTU settings and still got nothing. 

[Paul Maos]

 

[Paul Maos]

Here is the log @DARKNESS@Netduma Fraserlog-1727357757487.txt

[Netduma Fraser]

Thanks for that, it does appear the R2 isn't able to get out to the internet properly like it's being restricted, could you take it out of that VLAN you mentioned and then see if it works correctly please?

[Paul Maos]

@Netduma Fraser- Restarted router after taking it off VLAN and still nothing, Laptop connects fine and to the internet, but PS5 now gives me DNS issues.

 

 

[Kingzzy]

Hello,
Can we have a screen of the R2 setting in the topology tab at the unifi level.

[Paul Maos]

@Kingzzy@Netduma Fraser@DARKNESSHere you go.

[Kingzzy]

Did you remove the vlan?? a screen of the setting use the dark mode please

[Netduma Fraser]

Manually set a DNS on the console now, does it connect then?

[Kingzzy]

If you want to configure without vlan 6 a simple customization of the dns on the ps5 will allow you to have access to the internet and if you want to set up vlan 6 we will need more information.