playstation and xbox not showing up on smart boost

[jame0174]

Smartboost  says unknown not sure if its working proper.

[Netduma Fraser]

How have you setup SmartBOOST exactly? How are the consoles connected to the router exactly?

[jame0174]

Wired everything is wired to the r3

[Netduma Fraser]

How have you setup SmartBOOST exactly? Feel free to provide a screenshot

[jame0174]

as you asked

[Netduma Fraser]

When you're playing does Gaming show up in the middle?

[jame0174]

no never just unknown as seen in screen shot..Now that you mention it i have never seen it.

[Netduma Fraser]

Does it show with more than 0.01 Mbps being used? Could you provide a screenshot of what it looks like when actually playing please?

[jame0174]

What i showed you in the screenshot is me playing my ps5.I will send another 1 this is while i'm on my ps5

[jame0174]

From what i think is unknown  that is my xbox and ps5

[Netduma Fraser]

If you switch to devices on SmartBOOST and add the consoles then play, does the console show in the middle?

[jame0174]

no it says the same unknown

[Netduma Fraser]

You need to switch to the device view at the top as well

[jame0174]

like this

[jame0174]

like this

[jame0174]

I also just noticed if i go to geofilter the smartboost goes back to activities instead of staying on devices

[DARKNESS]

2 minutes ago, jame0174 said:

I also just noticed if i go to geofilter the smartboost goes back to activities instead of staying on devices

That's normal behavior to add your gaming activity is only going to show up active if your on a match not sitting on lobby.

[jame0174]

Ok thanks but you can't leave smartboost on device instead of activities.

[DARKNESS]

@jame0174This isn't dumaos 3 were it based of off devices only it does both simultaneously you use devices to give higher priority to a specific device and the (Activities)DPI for applications.

[jame0174]

yes but if i go and click on the geofilter or any other rapp  or app  i come back to smartboost its on activities and not left on devices where i left it.Sorry if i'm confusion  you.

[DARKNESS]

@jame0174I get what your saying but as I stated that's normal behavior. They could add the option were if your using a cached browser/App it stays on that specific selection so something to check out @Netduma Fraser

[jame0174]

got it 

[Netduma Fraser]

As above it defaults to the activities view but they'll be working together at the same time. Was that screenshot when you were actually playing? Could you check the IP on the consoles themselves then go to the Device Manager on the router and check the devices you think they are, do the IPs match?

[jame0174]

Yes it was while i was playing  on my ps5 .All ips are the same as device manager.

[jame0174]

But why does it come up as unknown for when i'm online playing.Should it not say im playing an online game so prioritise it .i'm sorry  for not understanding it.