Sal Posted August 23 Share Posted August 23 Morning all, Just some feedback on the R3. In terms of connection it’s great I’ve got no real issues online whilst gaming which is a huge positive. However, I’m having to restart the router at least once a day to resolve disconnect issues which is getting a little annoying. On some days I have to restart multiple times throughout the day to fix various problems something which I rarely had to do with other third party routers. This isn’t new as I had similar problems with the R1 and R2 but R3 seems to require more restarts than the others. Some of the issues I observe are, no internet connection when working from home, teams calls disconnects, whilst trying to log into call of duty get an error message whilst trying to log into servers, when trying to make payment transactions via phone keep getting the “something went wrong” which various banks use but it goes through on 4G or after a restart, YouTube buffers. Again these are issues that get fixed after a restart but having to do it everyday is a bit annoying. Side note I live in a studio apartment so it’s not like I’m very far away from the router either…. Does anyone else experience similar issues? Link to comment Share on other sites More sharing options...
Sal Posted August 23 Author Share Posted August 23 Following this post I just logged into work and as expected every morning.. 😓 It will work after a restart but having to do this before meetings is not ideal. Link to comment Share on other sites More sharing options...
fds Posted August 23 Share Posted August 23 Have this topic mine about this. By the moment i try to solve this with another type of conection mode.... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 23 Administrators Share Posted August 23 What firmware version are you on currently? The disconnect issue is something we're looking into at the moment Link to comment Share on other sites More sharing options...
Albeno Posted August 23 Share Posted August 23 The latest one 4.0.236 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 23 Administrators Share Posted August 23 38 minutes ago, Albeno said: The latest one 4.0.236 Are you having an issue? You've not posted Link to comment Share on other sites More sharing options...
Albeno Posted August 23 Share Posted August 23 No issues but my ping optimizer isn’t working. If you scroll up I sent image Link to comment Share on other sites More sharing options...
Sal Posted August 23 Author Share Posted August 23 11 hours ago, Sal said: Morning all, Just some feedback on the R3. In terms of connection it’s great I’ve got no real issues online whilst gaming which is a huge positive. However, I’m having to restart the router at least once a day to resolve disconnect issues which is getting a little annoying. On some days I have to restart multiple times throughout the day to fix various problems something which I rarely had to do with other third party routers. This isn’t new as I had similar problems with the R1 and R2 but R3 seems to require more restarts than the others. Some of the issues I observe are, no internet connection when working from home, teams calls disconnects, whilst trying to log into call of duty get an error message whilst trying to log into servers, when trying to make payment transactions via phone keep getting the “something went wrong” which various banks use but it goes through on 4G or after a restart, YouTube buffers. Again these are issues that get fixed after a restart but having to do it everyday is a bit annoying. Side note I live in a studio apartment so it’s not like I’m very far away from the router either…. Does anyone else experience similar issues? 3 hours ago, Netduma Fraser said: What firmware version are you on currently? The disconnect issue is something we're looking into at the moment Hi Fraser, I’m on the latest version 4.0.236 im glad it’s being looked into! Fingers crossed for a fix. Have a great weekend Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 23 Administrators Share Posted August 23 51 minutes ago, Albeno said: No issues but my ping optimizer isn’t working. If you scroll up I sent image You posted in the wrong topic, I'll post in yours. 13 minutes ago, Sal said: Hi Fraser, I’m on the latest version 4.0.236 im glad it’s being looked into! Fingers crossed for a fix. Have a great weekend I've given you early access, try that in the meantime. https://forum.netduma.com/forum/151-netduma-r3-early-access/ Thanks you too! Link to comment Share on other sites More sharing options...
Danmc17 Posted August 24 Share Posted August 24 I've reverted back to my xr500 due to the risk to my job with the R3 in use. It's unreliable. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 24 Administrators Share Posted August 24 1 hour ago, Danmc17 said: I've reverted back to my xr500 due to the risk to my job with the R3 in use. It's unreliable. I've given you Early Access in case you'd like to try it at some point/keep up to date with progress. Link to comment Share on other sites More sharing options...
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