Netduma v4.0.219

[Ramesh]

I'm using PPPoE to connect. When I turn off the router and boot it, it doesn't automatically get an internet connection. I get the message we messed up do you want to continue anyway

I've tried to hardware reset the router like 7 times nothing works. I have to go to WAN click save DHCP then click PPPoE and click save. Only then does it get a working IP for me.

Do you have any beta firmware I could use coz this is tiring and I'm wasting so much time just trying to set this thing up.

Pls help ASAP as I've been doing this for 3 days straight now

[Ramesh]

I just realized there is a v4.0.236. Why was this update not automatically pushed to me.

I only got the older firmware above. I've manually updated my firmware let's hope everything works so

[Netduma Fraser]

Not everyone gets the option to upgrade right away, it's a slow rollout to ensure there are no major issues that could take down the entire customer base. Let us know how you get on.

[Ramesh]

Still having issue so after full setup if I shut the router power off and turn it back on it doesn't get a connection. I've got to go to WAN click DHCP>Save then PPPoE>Save. Only then do I get an IP

Older firmware back in the day I never used to have this issue. Please get the team to have a look into this problem

[Netduma Fraser]

Do a factory reset as it's a big change in firmware, I'm also sure this was already fixed on that version 

[Ramesh]

I already factory reset more than 15 times. Nowadays I have to turn off the router then enter the router page go to WAN click DHCP>Save then PPPoE>Save. Only then will I get a working IP

So yeah its not fixed. I've spent the last 3 days just non stop hard reset firmware. Setup and find out not working and doing it again and again

[Netduma Fraser]

What is the model of the modem/router the R3 is connected to? Is that in bridge mode?

[Ramesh]

I'm getting this error as attached. After like 1 or 2 days I can't login via browser or the phone app.

I've got to restart the router again. I thought this was fixed. God I've got to reset my router everyday or after 2 days

Let me check what model ONU I'm using. I know it's ZTE

[Netduma Fraser]

Could you provide a proper uncropped screenshot please for any future pictures: https://techcommunity.microsoft.com/t5/windows-11/how-to-take-screenshot-on-windows-10/m-p/3760249

Are you accessing using http://dumaos or http://192.168.1.1 and does either make a difference?