Ramesh Posted July 27 Share Posted July 27 I'm using PPPoE to connect. When I turn off the router and boot it, it doesn't automatically get an internet connection. I get the message we messed up do you want to continue anyway I've tried to hardware reset the router like 7 times nothing works. I have to go to WAN click save DHCP then click PPPoE and click save. Only then does it get a working IP for me. Do you have any beta firmware I could use coz this is tiring and I'm wasting so much time just trying to set this thing up. Pls help ASAP as I've been doing this for 3 days straight now Link to comment Share on other sites More sharing options...
Ramesh Posted July 27 Author Share Posted July 27 I just realized there is a v4.0.236. Why was this update not automatically pushed to me. I only got the older firmware above. I've manually updated my firmware let's hope everything works so Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27 Administrators Share Posted July 27 Not everyone gets the option to upgrade right away, it's a slow rollout to ensure there are no major issues that could take down the entire customer base. Let us know how you get on. Link to comment Share on other sites More sharing options...
Ramesh Posted July 27 Author Share Posted July 27 Still having issue so after full setup if I shut the router power off and turn it back on it doesn't get a connection. I've got to go to WAN click DHCP>Save then PPPoE>Save. Only then do I get an IP Older firmware back in the day I never used to have this issue. Please get the team to have a look into this problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 27 Administrators Share Posted July 27 Do a factory reset as it's a big change in firmware, I'm also sure this was already fixed on that version Link to comment Share on other sites More sharing options...
Ramesh Posted July 28 Author Share Posted July 28 I already factory reset more than 15 times. Nowadays I have to turn off the router then enter the router page go to WAN click DHCP>Save then PPPoE>Save. Only then will I get a working IP So yeah its not fixed. I've spent the last 3 days just non stop hard reset firmware. Setup and find out not working and doing it again and again crunkjuice1 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 28 Administrators Share Posted July 28 What is the model of the modem/router the R3 is connected to? Is that in bridge mode? Link to comment Share on other sites More sharing options...
Ramesh Posted July 29 Author Share Posted July 29 I'm getting this error as attached. After like 1 or 2 days I can't login via browser or the phone app. I've got to restart the router again. I thought this was fixed. God I've got to reset my router everyday or after 2 days Let me check what model ONU I'm using. I know it's ZTE Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29 Administrators Share Posted July 29 Could you provide a proper uncropped screenshot please for any future pictures: https://techcommunity.microsoft.com/t5/windows-11/how-to-take-screenshot-on-windows-10/m-p/3760249 Are you accessing using http://dumaos or http://192.168.1.1 and does either make a difference? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now