mplsmichael Posted July 9, 2024 Posted July 9, 2024 Hello long time owner of a Netgear XR450 and R2. I ordered the R3 but something interesting I noticed is the tracking number is missing, is that normal? Thanks
Zippy Posted July 10, 2024 Posted July 10, 2024 I do believe this is normal.. Its likely your order came in later of the day for them and will get processed tomorrow.. There carrier is DHL.. So once they get the item then you should see an update to your tracking.. Im sure Fraser will post here as well for your reassurance.. Check and see what tomorrow shows.. If nothing post back again! Thanks! Zippy. mplsmichael 1
mplsmichael Posted July 10, 2024 Author Posted July 10, 2024 Thank you for the response, I appreciate it.
Administrators Netduma Fraser Posted July 10, 2024 Administrators Posted July 10, 2024 We've moved over to a new system that allows us to provide more shipping options so there are a few little things we're still working on. You should have your tracking information but if not email [email protected] and I can provide it.
mplsmichael Posted July 27, 2024 Author Posted July 27, 2024 I wanted to reach out and say thanks to Fraser for helping me out, router was recieved and is working great!
Administrators Netduma Fraser Posted July 27, 2024 Administrators Posted July 27, 2024 Great to hear that, thanks for the update!
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