Proud R3 Owner Posted July 3 Share Posted July 3 Uptime 3 days and still going with DHCP lease time set to 10k and adblock off. Link to comment Share on other sites More sharing options...
Slamchez Posted July 3 Share Posted July 3 Actually having another crash now. If @Netduma Jack B is around he can take a look before I make the update to the latest early access as @Netduma Frasersuggested yesterday Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 3 Administrators Share Posted July 3 Hi @SlamchezSorry, i've just seen this. Are you still available now? Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 3 Administrators Share Posted July 3 @SlamchezIf i dont catch you before the end of the day, or if you have already restarted the router. Could you try enabling Spanning Tree Protocol in the R3 advanced troubleshooting settings? Perhaps there's a loop thats happening witht the switches that is causing an issue with the R3 Link to comment Share on other sites More sharing options...
Slamchez Posted July 3 Share Posted July 3 1 minute ago, Netduma Jack B said: @SlamchezIf i dont catch you before the end of the day, or if you have already restarted the router. Could you try enabling Spanning Tree Protocol in the R3 advanced troubleshooting settings? Perhaps there's a loop thats happening witht the switches that is causing an issue with the R3 AHHHHHH I figured you were gone for the day and just completed the recommended update to the new early access. I had that enabled on the last firmware but I will reenable it on this one as well. Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 3 Administrators Share Posted July 3 @SlamchezAh sorry about that, i should've seen it sooner. Ok good to know that you had it enabled already Link to comment Share on other sites More sharing options...
Proud R3 Owner Posted July 3 Share Posted July 3 Just had a disconnect at ~11:30am. Here's some logs. Using the Archer AX11000 until the disconnects can be resolved. Sorry but we need to have stable internet. R3 logs.txt Edit: just wanted to add I was able to connect to the Wi-Fi of the R3 and look at the logs off the app. I was not able to download them though, it wouldn't do anything when I pressed download logs. Also I did have Internet for a little while on the R3 but eventually that stopped as well. I got on my laptop and was able to connect to the R3 but it would randomly disconnect from the WiFi. I was able to snag the cgi-bin logs. Also I noticed in the logs the timestamps were wrong. I did have my timezone set correctly in settings. Link to comment Share on other sites More sharing options...
Slamchez Posted July 3 Share Posted July 3 @Netduma Jack BNo problem. I just there was a better way to say "Hey it;'s happening now. Come look". I guess it's also good that I'm on the new early access as we can test this too. Link to comment Share on other sites More sharing options...
Slamchez Posted July 3 Share Posted July 3 That said, I noticed that a factory reset was not quite a factory reset? As I go through and rename all the devices I'm noticing they still held on to their assigned DHCP addresses. I'm hoping that's just a side effect of them having been assigned previously and the hardware just gave them right back, even with the reset. Maybe I'm weird but I feel like that shouldn't have happened? Link to comment Share on other sites More sharing options...
Fuzy Posted July 3 Share Posted July 3 28 minutes ago, Slamchez said: I'm noticing they still held on to their assigned DHCP addresses Hi ! If you have not restarted the device in the meantime, it is normal that the same DHCP IP is kept. 😉 Slamchez 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 4 Administrators Share Posted July 4 @Proud R3 OwnerNoticed there's a lot of errors that relate to steadyping just before you lose connection. Just a few questions to see if i can reproduce: Were you gaming / using steadyping just before this happened? Do you have anything in geo-filter? Were you torrenting? What's your line speed? Link to comment Share on other sites More sharing options...
Zli Posted July 4 Share Posted July 4 Not to open a new topic just for one short question. Thank you! Under the router, the Mac address is 44:10:91:67:7b:e8. when I enter the Wan setting in the router, I see another Mac address and which of the two 44:10:91:67:7b:e9 is the real mac address of the router.? And can I change the mac address or is it not recommended? Thank you! Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 4 Administrators Share Posted July 4 12 minutes ago, Zli said: Not to open a new topic just for one short question. Thank you! Under the router, the Mac address is 44:10:91:67:7b:e8. when I enter the Wan setting in the router, I see another Mac address and which of the two 44:10:91:67:7b:e9 is the real mac address of the router.? And can I change the mac address or is it not recommended? Thank you! The MAC address on the bottom is the MAC of the LAN side bridge. The configurable one is the WAN side mac address Link to comment Share on other sites More sharing options...
Zli Posted July 4 Share Posted July 4 19 minutes ago, Netduma Jack B said: The MAC address on the bottom is the MAC of the LAN side bridge. The configurable one is the WAN side mac address ok which of those two Mac addresses should I put in the DMZ of the modem from my ISP? thank you Link to comment Share on other sites More sharing options...
Fuzy Posted July 4 Share Posted July 4 WAN mac 😉 Zli 1 Link to comment Share on other sites More sharing options...
Slamchez Posted July 4 Share Posted July 4 @Netduma Jack BCurrently happening under the new early access. Collecting logs now. Link to comment Share on other sites More sharing options...
Slamchez Posted July 4 Share Posted July 4 (edited) Here's the logs. This is the new early access and we lasted just under 24 hrs. There also seem to be a bunch of new things in here, I don't know if they're any help or just because it's early access. Lot of driver not found stuff. R3_2024-07-04T15_19_02.473Z_logs.txt R3 Logs 7-4-2024 11am.txt Edited July 4 by Slamchez Spelling/grammar Link to comment Share on other sites More sharing options...
Proud R3 Owner Posted July 4 Share Posted July 4 6 hours ago, Netduma Jack B said: @Proud R3 OwnerNoticed there's a lot of errors that relate to steadyping just before you lose connection. Just a few questions to see if i can reproduce: Were you gaming / using steadyping just before this happened? Do you have anything in geo-filter? Were you torrenting? What's your line speed? @Netduma Jack B No not gaming just hanging out watching TV with the younger kids while the older boys were at work (I'm on vacation for the 4th). I don't have anything in geo as we don't really use it honestly. We don't use torrent. My speeds to the modem are about 1200 down and 42 up. As you'd imagine speeds on the R3 are about 900 down and 40 up. I do have my Internet speed set to 800 and 30 with CC set to 75% on both. I don't use geo or steady ping, I've stopped using STP, and don't use adblock. I have my DHCP lease set to 10k. Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 4 Administrators Share Posted July 4 @SlamchezAre you still available? If so do you have a laptop or something that we can connect to via teamviewer or anydesk? Would likely be the quickest / easiest way to debug the issue Link to comment Share on other sites More sharing options...
Slamchez Posted July 4 Share Posted July 4 @Netduma Jack Bim here. Just dm whatever you need Link to comment Share on other sites More sharing options...
Administrators Netduma Jack B Posted July 4 Administrators Share Posted July 4 @SlamchezDMed you the info Link to comment Share on other sites More sharing options...
Slamchez Posted July 4 Share Posted July 4 @Netduma Jack BGot your DM. Check your messages. Link to comment Share on other sites More sharing options...
Slamchez Posted July 4 Share Posted July 4 Dropping this here because zoom hates us Link to comment Share on other sites More sharing options...
Proud R3 Owner Posted July 4 Share Posted July 4 Ipv6 is garbage. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Tom Posted July 4 Netduma Staff Share Posted July 4 Hi @Slamchez, I'm finished debugging your unit for the night if you want to reboot. Thanks for your patience Link to comment Share on other sites More sharing options...
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