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Just received order of R3, no internet connection


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Hi, I just received the router yesterday. I can't seem to get internet connection to router when connecting to modem with ethernet.

I read that some people restarted the R3 and waited until its completely booted up to plug in internet so I tried that and I'm still getting the same issue.

Let me know what else I could do to fix this please. Thanks in advance :)

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Hi !
You need to configure it either through the mobile application or through a web browser by typing the address 192.168.77.1

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Great to hear you got this sorted! Was there anything unclear in the box/instructions that we can make clearer that you need to access to get internet? Perhaps we presume that because it's not a standard router and that you need to access it and change settings that you'll access it anyway and complete the wizard and will therefore get internet?

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