Device showing up as unknown and can't block traffic...

[Asentrix]

So I've connected my Ipad Pro (wifi only version) to the R3 and it shows up as an unknown device (computer)
I attempt to block traffic on the device and it's not blocking it at all?

I deleted the device from the Router after disconnecting it from the Router, then tried re-adding it but no luck..

[Asentrix]

Added it now but the GEO filter isn't working, it says inactive on the GEO filter even though I changed the iPad pro to a playstation 5.

I've enabled strict mode, but yeah, nothing is showing up.

I'm trying to use the GEO filter with Pokemon Unite on IOS

[Asentrix]

Annnnnnd now im connecting to blocked servers / servers outside of my GEO filter with strict mode on

Who do I contact for a refund? I'm immeasurably unhappy with the Netduma R3

[Fuzy]

Hi !

Can you disable geo-lantency and try again!

[Netduma Fraser]

It'll be showing up as unknown because iOS has the Private/Random MAC address option enabled. A MAC address is a unique identifier for a device - by randomizing/privatizing it the router cannot tell what the device is. If you disable this and disconnect/re-connect to the WiFi the router will then be able to tell what the device is.

As above if you disable Geo-Latency that won't happen again - it's also not a game we have specifically tested.