Netduma R3 Not connecting to internet

[Nathan47293]

I have my netduma R3 set up with my livebox 6+, the wifi from my livebox works and the netduma internet shows up, the internet light on the netduma is also on. However, neither the LAN connected to the netduma or the netduma wifi actually have internet.

[Nathan47293]

here is a video showing everything. Yes I have turned both the ISP and netduma off, then turned the ISP on, then waited, then turned the netduma on, that didn't work, I tried different lan cables (including the one sent in the box) and that wasn't the source of the issue.

If the video doesn't work here's a link:

https://photos.app.goo.gl/GLBSS5qjMjne6di29

[DARKNESS]

@Nathan47293The footage can't be seen pal need to change the format but I'd suggest updating to the latest version manually and performing a factory reset after you've updated it https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

 

[Nathan47293]

I fixed the issue, all I needed to do was go through the setup wizard, the one on my phone didn't work but going to 192.168.77.1 on my pc did. 

[Netduma Fraser]

Glad to hear you got it sorted - the Setup Wizard does need to be completed before you can get internet