Sky Broadband & R3

[Netduma Fraser]

Glad it fixed that aspect, so even with that you can't get internet? 

[LordofBiggles]

On 6/29/2024 at 6:12 PM, Netduma Fraser said:

Glad it fixed that aspect, so even with that you can't get internet? 

No, it wouldn't connect to Sky Gigafast.

On 6/29/2024 at 2:39 PM, Fuzy said:

It is really a shame that you just cancel yourself at the flow behind PPPoE and that you do not try a simple solution like DMZ/DHCP to have the maximum speeds and the functions of the R3!

I've used the R3 in DMZ previously. I didn't find it added a great deal to my experience, indeed it caused me issues as I had to segregate my network to accommodate it. This meant some devices then lacked access to other network devices, such as the printer. It also performed worse speed wise than without, other functions were hit and miss.

I'm pleased you're satisfied with the device, however it doesn't function correctly for high speed PPPoE connections (the primary connection type in the UK) and until recently had a bug which prevented support for the main domestic alternative in the UK which is DHCP option 61. It's still uncertain whether a DHCP option 61 connection is supported as I was unable to connect, but I'll give the benefit of doubt on that one.

As it now stands I have the ONT, the ISP router, a 5-port switch, and 3x Deco XE75s for my home network. I don't wish to add another device into the network using a fudged approach when it should function instead of the ISP router.

[Netduma Fraser]

Did you enter PPPoE and Option 61 in at the same time as that's likely needed but if you've made your decision that's fair enough

[duccio]

Hi @Netduma FraserCan you confirm if Option 61 is now working with the netduma r3? I am looking at getting sky fttp but will go with BT if it doesnt work.

[Netduma Fraser]

41 minutes ago, duccio said:

Hi @Netduma FraserCan you confirm if Option 61 is now working with the netduma r3? I am looking at getting sky fttp but will go with BT if it doesnt work.

It should be working yes

[LordofBiggles]

13 hours ago, duccio said:

Hi @Netduma FraserCan you confirm if Option 61 is now working with the netduma r3? I am looking at getting sky fttp but will go with BT if it doesnt work.

Let me check before you order, I can try it this evening. Be advised, if you go with BT and have the 900mbps FTTP connection that's on PPPoE so you wouldn't achieve the full speed without putting your R3 in the DMZ of the BT hub.

[LordofBiggles]

@duccio I’ve updated to v4.0.236 and I cannot connect to Sky Gigafast using DHCP. If you want the R3 to replace the isp router then I’d be hesitant to sign up for Sky Gigafast connection.

[Netduma Fraser]

22 minutes ago, LordofBiggles said:

@duccio I’ve updated to v4.0.236 and I cannot connect to Sky Gigafast using DHCP. If you want the R3 to replace the isp router then I’d be hesitant to sign up for Sky Gigafast connection.

Do you need to use Option 61on the R3 in that scenario though, is that why you can't connect?

[LordofBiggles]

Well I'll be damned. Connected! Used PPPoE connection instead of DHCP. Username "anything@skydsl" and password "anything". Not sure why it is working as everything you look at points to Sky using DHCP instead of PPPoE, but not going to moan.

Finally!

[LordofBiggles]

Internet status seems to disconnect for a few seconds quite regular. Will monitor and advise. Can imagine the screams of annoyance from my 13 year old when playing FIFA if this doesn't settle down.

[Netduma Fraser]

Glad to hear that worked! How often is it happening exactly? What firmware version are you on currently?

[LordofBiggles]

Seems to have settled, though had a major offline period last night when it just wouldn’t reconnect. It was after I had to power off the router to move some things around. 
 

When first connecting it seems to be allocating a ipv6 address (I think) in the public ip address. Which doesn’t work well, but then if patient it changes to a normal ip address and works just fine.

 

[Netduma Fraser]

If that happens again reboot the modem, wait 2 minutes, then reboot the R3, wait 2 minutes and see if you get internet then