D3mon1c Posted March 12, 2024 Share Posted March 12, 2024 Every time I goto dashboard it shows this error & I removed every thing 4rm dashboard 1 at a time to see what it was & this also effect the network monitor page. I believe its the graph under network snapshot (Not the graph right under that one in same category but the one below the 2 up top on that page of network monitor) because its not even loading at all just keeps showing an infinite loading symbol there instead & cause of this I can't even unpin it 4rm my dashboard for the dashboard to work right.. Link to comment Share on other sites More sharing options...
D3mon1c Posted March 12, 2024 Author Share Posted March 12, 2024 Also this is happening on my XR1000 & this is the version XR1000 1.0.0.72_1.0.62 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2024 Administrators Share Posted March 12, 2024 Go to the page where that panel would show normally and unpin it from there, does the dashboard then work without error? Link to comment Share on other sites More sharing options...
D3mon1c Posted March 12, 2024 Author Share Posted March 12, 2024 Thats exactly the problem though I can't unpin it cause its in an infinite load on that page instead of whats supposed to show there for that graph Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2024 Administrators Share Posted March 12, 2024 Ah I see, it's actually doing that on the Network Monitor page itself. Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 4 minutes before accessing and see if it works then please. Link to comment Share on other sites More sharing options...
D3mon1c Posted March 13, 2024 Author Share Posted March 13, 2024 Still the same issue even after doing that. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2024 Administrators Share Posted March 14, 2024 I think probably the only solution would be reupgrading the firmware or more likely a factory reset unfortunately Link to comment Share on other sites More sharing options...
D3mon1c Posted March 15, 2024 Author Share Posted March 15, 2024 So downgrade to a previous firmware then upgrade back to current or just upgrade to the current one entirely while I'm still on it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2024 Administrators Share Posted March 15, 2024 Just upgrade to the same firmware you're on currently. If that doesn't work you could try rolling back then upgrading to the current D3mon1c 1 Link to comment Share on other sites More sharing options...
D3mon1c Posted March 16, 2024 Author Share Posted March 16, 2024 Ok so b4 I even had a chance to do that I had that specific router off the entire time for a min & was just using my R3 alone (Im not even sure how many days I've had it off since I had issues with it) but I turnt it back on & it went to the dashboard/network monitor w/o that bs error happening again but IRONICALLY b4 it got fixed (however that happened) it showed me a QoS error I've never seen b4 but immediately after I turnt the router back on after a few days I factory reset (I did it b4 but I still had the same issue after) & was about to reupload the firmware it didn't seem to be giving me the issues it did b4 along with the newest one happening in QoS. So I guess its good now I'm not sure but im happy that the errors isn't popping up on the screen & just remembered to change the 3 to 5 thing just now about to make the switch now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2024 Administrators Share Posted March 16, 2024 Tech can be very strange sometimes, I think in some cases it gets into a weird state so leaving it off for awhile can help. Glad its working now though! Link to comment Share on other sites More sharing options...
D3mon1c Posted March 24, 2024 Author Share Posted March 24, 2024 Is there a way to figure out which XR1000 I have cause I noticed there's a 2nd version of the XR1K? Cause I just logged onto it (I let my son use this one while I use the R3 for when he games) & I'm having the same issue as b4 but im curious about which version I have of the XR so I can download the right firmware update because last time I downloaded the .72 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2024 Administrators Share Posted March 24, 2024 If you have the V2 it'll say V2 on the top right of the interface where it says the firmware version, as well as on the System Information page. The V2 also only has 1 firmware - 1.1.0.16 so if you're not on that you're not on the V2. D3mon1c 1 Link to comment Share on other sites More sharing options...
D3mon1c Posted March 24, 2024 Author Share Posted March 24, 2024 Whelp I guess it worked cause now I'm able to goto dashboard/network monitor & it doesn't give out errors like it did b4. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2024 Administrators Share Posted March 24, 2024 That's great to hear, thanks for the update! Link to comment Share on other sites More sharing options...
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