just a couple of issues, not sure how fix…

[Lsmith24]

it won’t let me use the ping optimizer, keeps giving me an error code. and everytime i try to login via the app on my phone, it keeps saying unknown error occurred and won’t let me login 

[Aspect of Wrath]

Restart router or power off then on again, this issue is going to be fixed next firmware.

[Lsmith24]

okay thanks, will this only fix the login issue or will it fix the ping and login issue both?

[Freebandzz]

49 minutes ago, Aspect of Wrath said:

Restart router or power off then on again, this issue is going to be fixed next firmware.

How long intill next firmware update very soon or month away 

[Aspect of Wrath]

38 minutes ago, Freebandzz said:

How long intill next firmware update very soon or month away 

From what I've read it sounds like they figured out what was causing the issue, as for when I do not know but hopefully soon means sometime this month. I am still waiting to update R2 firmware coming "soon" said last year lmao.

[Lsmith24]

is there a way i can access dumaos on my pc? i’ve seen where people do it and it may let me optimize my ping that way, but i can’t find it anywhere. that’s why i’ve done everything through my phone 

[Aspect of Wrath]

2 hours ago, Lsmith24 said:

is there a way i can access dumaos on my pc? i’ve seen where people do it and it may let me optimize my ping that way, but i can’t find it anywhere. that’s why i’ve done everything through my phone 

Try logging in using 192.168.77.1 on the web browser.

[Netduma Fraser]

As above that'll help you login on a PC. For the app, uninstall it then re-install it, does that allow you to login?

[Lsmith24]

i was able to get in through my pc, thank you so much 

[Lsmith24]

it’s still not letting me do the ping optimization on my pc

[Netduma Fraser]

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.

[Lsmith24]

thanks for your help fraser, seriously. i appreciate it! when will i know when the optimization and all of that will be running smoothly?

[Netduma Fraser]

There will be an update and it would detail it in the change log on that update if included

[Lsmith24]

okay i gotcha. i have a question tho, on my normal router i was getting a consistent 30ms ping on cod mw3 , i was just wondering if my ping will drop any below that when the update comes out for the ping issue. i’m getting anywhere from 40-60ms in game now with the r3. so i’m hoping once this is fixed, it’ll be able to drop lower than what i was normally getting. is that possible or?

[Aspect of Wrath]

4 hours ago, Lsmith24 said:

okay i gotcha. i have a question tho, on my normal router i was getting a consistent 30ms ping on cod mw3 , i was just wondering if my ping will drop any below that when the update comes out for the ping issue. i’m getting anywhere from 40-60ms in game now with the r3. so i’m hoping once this is fixed, it’ll be able to drop lower than what i was normally getting. is that possible or?

Try turning off stable ping on geo filter if you care more about lower ping because stable ping usually raises ping by 10 or more.

[PharmDawgg]

If you don’t like the amount of ping buffer that is applied by Steady Ping (Simple). do know with Steady Ping (Expert) you can manually set how much ping buffer is applied to stabilize you ping spikes. It is a pretty nice function. 

[Netduma Fraser]

Very likely Steady Ping as others have mentioned. In terms of can you get lower it really depends if there are other servers in your area that you ping lower to. You can check with Ping Heatmap