Jump to content

Wifi disconnecting


Recommended Posts

Why does this router continuously drop wifi....it happens at least 5-6 times a day since I received it in december....i have the current firmware and still the same issue, this thing is becoming a $200 paper weight unfortunatley

Link to comment
Share on other sites

because they don't know how to fix it ,and they will make promises to fix it ! which they wont . im pass my 14 days return and wont honor it . very disappointed that i fell into this shit gadget .

Link to comment
Share on other sites

  • Administrators
54 minutes ago, Derek2626 said:

Why does this router continuously drop wifi....it happens at least 5-6 times a day since I received it in december....i have the current firmware and still the same issue, this thing is becoming a $200 paper weight unfortunatley

Could you provide the log from Settings > Troubleshooting when you get the issue please? Is it all devices you see it on? Have you split the WiFi bands?

Link to comment
Share on other sites

  • 2 weeks later...

I too have just noticed my wifi dropping out here and there throughout the day, only since updating to .41 FW; can't say I noticed it prior to updating.

Link to comment
Share on other sites

  • Administrators
16 hours ago, MattyAu said:

I too have just noticed my wifi dropping out here and there throughout the day, only since updating to .41 FW; can't say I noticed it prior to updating.

If you grab the logs prior to rebooting when it happens that'll help us identify the problem

Link to comment
Share on other sites

How do I switch from 5ghz to 2.4ghz? My Wi-Fi signal is lousy and the unit switches from 2.4 GHz to 5 GHz and I cannot find a way to change it or fix it on 2.4 GHz. The router is approximately 30 feet away but it’s not a direct line of site, so 5 GHz Doesn’t even work. The signal is still lousy in 2.4 GHz. I don’t understand how a quad band router has such a lousy broadcasting signal when the over 10-year-old R1 was better. anyhow, I have two options at this point unless you guys come up with a magical fix and that is getting an additional extender so I can send a signal 30 feet or start pulling wires through walls. I’m very disappointed. Will the Microtik Audience work for a tri band extender without to much hassle?

Link to comment
Share on other sites

  • Administrators
18 minutes ago, Mullock said:

How do I switch from 5ghz to 2.4ghz? My Wi-Fi signal is lousy and the unit switches from 2.4 GHz to 5 GHz and I cannot find a way to change it or fix it on 2.4 GHz. The router is approximately 30 feet away but it’s not a direct line of site, so 5 GHz Doesn’t even work. The signal is still lousy in 2.4 GHz. I don’t understand how a quad band router has such a lousy broadcasting signal when the over 10-year-old R1 was better. anyhow, I have two options at this point unless you guys come up with a magical fix and that is getting an additional extender so I can send a signal 30 feet or start pulling wires through walls. I’m very disappointed. Will the Microtik Audience work for a tri band extender without to much hassle?

Split the bands, that will then give you two WiFi networks to choose from on devices, one 2.4, the other 5GHz. Try these suggestions:

  • Use a WiFi analyzer to find the least congested channel and change to that
  • Experiment with the widths to see what gives better results
  • Ensure it's in an elevated position - not on a metal surface
  • Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
  • Set the antennae to this position _ | | _

Any extender should work just fine

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...