Rapp's not loading

[AgathopAlex]

i am getting the error message that rapp is not loaded please try again in a minute.

 

what can i do to fix it? 

[AgathopAlex]

@Netduma Andy @Netduma Admin

[Netduma Fraser]

Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 4 minutes before accessing and see if it works then please.

[AgathopAlex]

hi i have tried that same issue

 

[Netduma Fraser]

What page is it you're specifically seeing it on? Did it happen after changing settings etc?

[AgathopAlex]

seeing it on all the rapp's

 

[AgathopAlex]

i have reset the device to factory same issue

[Netduma Fraser]

Unplug the router from power for 10 minutes, close the tab, plug in, then wait 4 minutes before accessing and see if it works then please

[AgathopAlex]

still nothing

[Netduma Fraser]

What firmware version are you on currently?

[AgathopAlex]

3.3.280

[Netduma Fraser]

Sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and we'll get you on that version and see if it works better

[AgathopAlex]

Hi still waiting to get approval for early access 

[Sedat]

clear cache delete history web page

[AgathopAlex]

which page

57 minutes ago, Sedat said:

clear cache delete history web page

 

[AgathopAlex]

i have filled in the form here

[Netduma Fraser]

Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

[AgathopAlex]

thanks i have installed working now except my qos menu item has disappeared 

[AgathopAlex]

see attached for no QOS

[Netduma Fraser]

That's great to here! QoS is now access from this URL: http://192.168.77.1/dumaweb/#smartqos