canuckftc12W Posted January 12 Share Posted January 12 Hi, so I just recently got my R3 shipped out and after setting it up it's underperforming in pretty much every aspect. Hoping someone who has run into any of the same issues maybe has some insight into if I've setup something incorrectly or if there's anything they've done in general that helps. For reference I followed Low Ping King's setup video for the R3 for my initial setup (Also used his bufferbloat video). Should mention that I didn't setup steady ping and didn't setup any of the geofiltering as the game I play already kind of has stuff in game that covers that. I mainly focused on setting up SmartBOOST for my Xbox and tinkered with congestion control. Also the main game I play is NHL 24. For some background I was using an XR500 before this, it had its own issues and didn't quite net the results I was looking for, BUT it did at least noticeably improve performance in comparison to what I'd see if I was using my ISP provided router, both in terms of in game feel and what I'd see on a bufferbloat test. My average active download and upload varied in terms of the numbers, but I'd essentially always get an A as my score; my main concern was that I would get really high spikes on my download and of course the in game feel was super inconsistent, being great one day and awful the next. Testing with the R3 I was seeing worse results than I would even see on my ISP router. My bufferbloat scores are all over the place, they range from a B to a D, getting even higher spikes many times than I'd see on my XR500. The results in general while never being good vary greatly in how bad they are without any consistency so its hard to say just how bad it is. I even tried playing a game just to see how it feels and yeah it didn't feel great in game either, also my in game ping increased by 10 ms (once again I didn't even setup steady ping so that can't be it). Here's a list of weird things I noticed with the R3: - Speeds from ISP are lower, not significantly, but I noticed I'm getting like 600 - 750 up and down on a regular speed test online (made sure to keep speed test bypass on as well for this). The speed test within duma OS seems to fair better, with my speeds being in the 800s for my download and upload, sometimes low 900s if I test enough times. For comparison on my other router I'd usually see something like 945 up and down. - Active upload is all over the place in testing, I've seen a couple tests where its low, but for the most part it'll go from +150 or something then drop down a bit. On my XR500 my upload active was actually pretty low, like 15 ms or lower, some tests it might be in the 20's. - On my XR500 my unloaded ping was super low, like 2 - 3 ms always. With the R3 its varies from 4 ms - 8ms. Nothing significant but it was a bit weird and felt it was worth noting. - From the 2 games of NHL I tried, as mentioned they felt pretty bad, what I can say at least is that the lag was almost more consistent on the R3 if that makes sense? on my XR500 if I was lagging it wasn't as bad as the R3 in terms of the button delay or how heavy the game felt but it was kind of inconsistent and all over the place which made the lag harder to predict and get used to playing on. Anyway sorry if that was long, but if anyone has any insights please do provide. I don't have any screenshots of anything right now but can provide some if needed. I do appreciate that the Netduma staff seems to be pretty active in trying to help people resolve issues. Just wish the return window was longer than 14 days as I feel I need to see SOMETHING within this short window to avoid returning it. iOrcus 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12 Administrators Share Posted January 12 What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode What are your SmartBOOST and Congestion Control settings specifically? Speed test bypass will get you full speeds so the test will not take into account your Congestion Control settings so you'll need to disable that when fine tuning for the best results. Also remove any priorities when doing the testing as it may affect it. Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 12 Author Share Posted January 12 23 minutes ago, Netduma Fraser said: What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode What are your SmartBOOST and Congestion Control settings specifically? Speed test bypass will get you full speeds so the test will not take into account your Congestion Control settings so you'll need to disable that when fine tuning for the best results. Also remove any priorities when doing the testing as it may affect it. I don't have a model number for the modem, but it's a TELUS Network Access Hub (I live in Canada) which is also connected to a Nokia ONT, I'll see if I can find an exact model number somewhere and get back to you on that. But basically the fibre goes into the ONT, then the ONT connects to the Network Access Hub aka the modem through ethernet, I then have an ethernet from the modem to my R3 router. I have the modem in bridge mode but I don't have the R3 in a DMZ or anything, I don't think I had the XR500 in a DMZ either though, but I might try that out. For SmartBOOST I have gaming as the top priority and also added my Xbox to the devices tab, i havent done any sort of additional bandwidth allocation tinkering or anything. Congestion control I've tried different things, right now it's set at 70% for download and upload though as mentioned the tests are wildly inconsistent no matter what i have it set at so it's hard to judge. I also did make sure to turn off speedtest bypass when doing any bufferbloat tests, I only turned it on when I was doing the standard Ookla speed test. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 Are you able to connect the router direct to the ONT? The modem you have connected to the ONT, does that have WiFi, are any devices still connected to it? Do try with the DMZ instead, some implementations of bridge mode can provide some instability in my experience. Remove the priorities entirely as they could affect it and then retest. Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 13 Author Share Posted January 13 18 hours ago, Netduma Fraser said: Are you able to connect the router direct to the ONT? The modem you have connected to the ONT, does that have WiFi, are any devices still connected to it? Do try with the DMZ instead, some implementations of bridge mode can provide some instability in my experience. Remove the priorities entirely as they could affect it and then retest. So I just tried and it looks like I am able to just connect the router to the ONT directly, will try testing later today once I get some time Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 That's great to hear, keep us posted! Link to comment Share on other sites More sharing options...
l2eactionz Posted January 14 Share Posted January 14 On 1/12/2024 at 9:27 PM, canuckftc12W said: Hi, so I just recently got my R3 shipped out and after setting it up it's underperforming in pretty much every aspect. Hoping someone who has run into any of the same issues maybe has some insight into if I've setup something incorrectly or if there's anything they've done in general that helps. For reference I followed Low Ping King's setup video for the R3 for my initial setup (Also used his bufferbloat video). Should mention that I didn't setup steady ping and didn't setup any of the geofiltering as the game I play already kind of has stuff in game that covers that. I mainly focused on setting up SmartBOOST for my Xbox and tinkered with congestion control. Also the main game I play is NHL 24. For some background I was using an XR500 before this, it had its own issues and didn't quite net the results I was looking for, BUT it did at least noticeably improve performance in comparison to what I'd see if I was using my ISP provided router, both in terms of in game feel and what I'd see on a bufferbloat test. My average active download and upload varied in terms of the numbers, but I'd essentially always get an A as my score; my main concern was that I would get really high spikes on my download and of course the in game feel was super inconsistent, being great one day and awful the next. Testing with the R3 I was seeing worse results than I would even see on my ISP router. My bufferbloat scores are all over the place, they range from a B to a D, getting even higher spikes many times than I'd see on my XR500. The results in general while never being good vary greatly in how bad they are without any consistency so its hard to say just how bad it is. I even tried playing a game just to see how it feels and yeah it didn't feel great in game either, also my in game ping increased by 10 ms (once again I didn't even setup steady ping so that can't be it). Here's a list of weird things I noticed with the R3: - Speeds from ISP are lower, not significantly, but I noticed I'm getting like 600 - 750 up and down on a regular speed test online (made sure to keep speed test bypass on as well for this). The speed test within duma OS seems to fair better, with my speeds being in the 800s for my download and upload, sometimes low 900s if I test enough times. For comparison on my other router I'd usually see something like 945 up and down. - Active upload is all over the place in testing, I've seen a couple tests where its low, but for the most part it'll go from +150 or something then drop down a bit. On my XR500 my upload active was actually pretty low, like 15 ms or lower, some tests it might be in the 20's. - On my XR500 my unloaded ping was super low, like 2 - 3 ms always. With the R3 its varies from 4 ms - 8ms. Nothing significant but it was a bit weird and felt it was worth noting. - From the 2 games of NHL I tried, as mentioned they felt pretty bad, what I can say at least is that the lag was almost more consistent on the R3 if that makes sense? on my XR500 if I was lagging it wasn't as bad as the R3 in terms of the button delay or how heavy the game felt but it was kind of inconsistent and all over the place which made the lag harder to predict and get used to playing on. Anyway sorry if that was long, but if anyone has any insights please do provide. I don't have any screenshots of anything right now but can provide some if needed. I do appreciate that the Netduma staff seems to be pretty active in trying to help people resolve issues. Just wish the return window was longer than 14 days as I feel I need to see SOMETHING within this short window to avoid returning it. Hey mate I also have a gig line and I'm pretty sure the throughput on the r3 isn't capable at all. If I set smartqos 70% both it's not enough. As with other software and routers some qos is capped and I believe this router will not be able to achieve qos with high speed broadband. I found the only way qos works and actually reduces bufferbloat without getting lag spikes is to set the speedtest speed manually to 300mb down and 100mb up. Then set the sliders accordingly and see what you get high speed qos on this router may never be possible who knows Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15 Administrators Share Posted January 15 20 hours ago, l2eactionz said: Hey mate I also have a gig line and I'm pretty sure the throughput on the r3 isn't capable at all. If I set smartqos 70% both it's not enough. As with other software and routers some qos is capped and I believe this router will not be able to achieve qos with high speed broadband. I found the only way qos works and actually reduces bufferbloat without getting lag spikes is to set the speedtest speed manually to 300mb down and 100mb up. Then set the sliders accordingly and see what you get high speed qos on this router may never be possible who knows I think we may have an update this week which improves throughput Link to comment Share on other sites More sharing options...
l2eactionz Posted January 15 Share Posted January 15 27 minutes ago, Netduma Fraser said: I think we may have an update this week which improves throughput I hope so as I really do like your commitment always been updating firmwares and trying to push things. And as I always say for the geo filter alone its worth it. Hopefully see the vpn available soon aswell. But yeah with qos I definitely have to bring my speeds down to benefit from it. Otherwise the random fluctuations in speed at the top end must still be causing the bufferbloat Netduma Fraser 1 Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 15 Author Share Posted January 15 On 1/13/2024 at 12:51 PM, Netduma Fraser said: That's great to hear, keep Running into this issue when trying to set up the router with it directly connected to the ONT. XR500 seemed to have no issues, not sure what's causing this. My computer shows me connected and I can even search things up on Google but can't get the setup started Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15 Administrators Share Posted January 15 19 minutes ago, canuckftc12W said: Running into this issue when trying to set up the router with it directly connected to the ONT. XR500 seemed to have no issues, not sure what's causing this. My computer shows me connected and I can even search things up on Google but can't get the setup started Click advanced WAN Settings and then skip, that will allow you to complete the wizard and get to the interface. Do you know if you require PPPoE/VLAN, anything like that for a connection? If you're not sure check the settings on the old router. Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 15 Author Share Posted January 15 14 minutes ago, Netduma Fraser said: Click advanced WAN Settings and then skip, that will allow you to complete the wizard and get to the interface. Do you know if you require PPPoE/VLAN, anything like that for a connection? If you're not sure check the settings on the old router. Thanks, that seemed to at least get me through the initial setup. It's weird though, certain things work on the internet but other things don't, like some websites don't load at all. Also ping optimizer and speed test seem to not be working either. In regards to if I require PPPoE/VLAN I'm not totally sure, I'll connect my other router back and take a look Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15 Administrators Share Posted January 15 It could be Adblocker, disable that, do websites load correctly then? You probably don't need it if you have internet now. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced. Link to comment Share on other sites More sharing options...
Popular Post Spazz Posted January 15 Popular Post Share Posted January 15 XR1000 is literally sitting on the couch. The R3 feels like a downgrade. Speeds are worse. Wifi isnt reaching my entire house anymore. F on bufferbloat and I cant tune below 50% to troubleshoot further. Gaming is riddled with packet bursts and latency variation although I'm still connecting to the same servers. Looking like a $200 paperweight atm. Disrek, liolio2277, rvndo and 2 others 5 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16 Administrators Share Posted January 16 10 hours ago, Spazz said: XR1000 is literally sitting on the couch. The R3 feels like a downgrade. Speeds are worse. Wifi isnt reaching my entire house anymore. F on bufferbloat and I cant tune below 50% to troubleshoot further. Gaming is riddled with packet bursts and latency variation although I'm still connecting to the same servers. Looking like a $200 paperweight atm. As this is your first post I'd suggest making a topic with your issues and we can help you there PharmDawgg 1 Link to comment Share on other sites More sharing options...
Spazz Posted January 17 Share Posted January 17 18 hours ago, Netduma Fraser said: As this is your first post I'd suggest making a topic with your issues and we can help you there I was reading through and decided to not make a post just echoing others. Didn't mean to hijack this one. I have lowered speeds, poor wifi performance, custom GEO (same one I use on the XR1000) allowing servers outside of my designated area, terrible latency variance, speed test and ping optimizer aren't working, speedboost works sporadically and sometimes drops other connections on random devices in the house when it senses game traffic, moderate NAT, high CPU usage, and steady ping had to be disabled for my geofilter to work properly. I'm a tinkerer at heart so I've already done multiple factory resets, split wifi networks, tested wifi channels individually, congestion on with multiple settings, congestion completely off, speed boost with manually configured settings, speedboost with auto config, speedboost off, steady ping with a ping 10ms higher than my typical ping to my nearest server, uPnP on, uPnP off with ports forwarded, IPV6 on, IPV6 off, changing DNS to Google servers, changing router IP to 10.0.0.1, etc. Turned off everything that's not in my XR1000 config and set it up exactly like my XR1000 and it just didnt work well at all. I spent 5hrs tinkering yesterday to no avail. I was never able to get the big 3. Consistent speeds, consistent ping, and strong wifi performance all at the same time. CM1000 router with 500d/20u from Spectrum. Swapped back over to the XR1000 last night and everything is back to how I'm used to. I'm holding out for the next FW update with high hopes. On .23 now but it's in the box til the next update is available. Caused too much grief in my home to reconnect and get logs and such. If I had set up remote I'd just SSH into it to prevent having to disconnect from my internet since I dont have a 2nd PC/laptop or 2nd NIC to prevent that. mron0903, oldman66, canuckftc12W and 1 other 4 Link to comment Share on other sites More sharing options...
mron0903 Posted January 18 Share Posted January 18 20 hours ago, Spazz said: I was reading through and decided to not make a post just echoing others. Didn't mean to hijack this one. I have lowered speeds, poor wifi performance, custom GEO (same one I use on the XR1000) allowing servers outside of my designated area, terrible latency variance, speed test and ping optimizer aren't working, speedboost works sporadically and sometimes drops other connections on random devices in the house when it senses game traffic, moderate NAT, high CPU usage, and steady ping had to be disabled for my geofilter to work properly. I'm a tinkerer at heart so I've already done multiple factory resets, split wifi networks, tested wifi channels individually, congestion on with multiple settings, congestion completely off, speed boost with manually configured settings, speedboost with auto config, speedboost off, steady ping with a ping 10ms higher than my typical ping to my nearest server, uPnP on, uPnP off with ports forwarded, IPV6 on, IPV6 off, changing DNS to Google servers, changing router IP to 10.0.0.1, etc. Turned off everything that's not in my XR1000 config and set it up exactly like my XR1000 and it just didnt work well at all. I spent 5hrs tinkering yesterday to no avail. I was never able to get the big 3. Consistent speeds, consistent ping, and strong wifi performance all at the same time. CM1000 router with 500d/20u from Spectrum. Swapped back over to the XR1000 last night and everything is back to how I'm used to. I'm holding out for the next FW update with high hopes. On .23 now but it's in the box til the next update is available. Caused too much grief in my home to reconnect and get logs and such. If I had set up remote I'd just SSH into it to prevent having to disconnect from my internet since I dont have a 2nd PC/laptop or 2nd NIC to prevent that. Okay, so I'm not losing my mind as well.. I am having similar issues with my R3 as well and nothing seems to work. It's very temperamental, was working fine earlier today and now my upload and download speeds are all over the place. It's very frustrating especially when your trying to game and are getting huge lag spikes of up to 1000ms in WZ. QOS can't work if the routers throughput is inconsistent as it is right now. What really bothers me is the amount of bugs in this OS.. like seriously, we're just beta testing in hopes that the fixes come sooner than later so we feel like we didn't waste our money. I like the concept of netduma and what the OS is suppose to do, but this is not acceptable. Been stated by an employee here that a new firmware is coming out this week. Let's hope that's true because if not, I need to pick up a spare router in the meantime before I lose my mind. oldman66, Spazz and rvndo 3 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 On 1/17/2024 at 5:31 AM, Spazz said: I was reading through and decided to not make a post just echoing others. Didn't mean to hijack this one. I have lowered speeds, poor wifi performance, custom GEO (same one I use on the XR1000) allowing servers outside of my designated area, terrible latency variance, speed test and ping optimizer aren't working, speedboost works sporadically and sometimes drops other connections on random devices in the house when it senses game traffic, moderate NAT, high CPU usage, and steady ping had to be disabled for my geofilter to work properly. I'm a tinkerer at heart so I've already done multiple factory resets, split wifi networks, tested wifi channels individually, congestion on with multiple settings, congestion completely off, speed boost with manually configured settings, speedboost with auto config, speedboost off, steady ping with a ping 10ms higher than my typical ping to my nearest server, uPnP on, uPnP off with ports forwarded, IPV6 on, IPV6 off, changing DNS to Google servers, changing router IP to 10.0.0.1, etc. Turned off everything that's not in my XR1000 config and set it up exactly like my XR1000 and it just didnt work well at all. I spent 5hrs tinkering yesterday to no avail. I was never able to get the big 3. Consistent speeds, consistent ping, and strong wifi performance all at the same time. CM1000 router with 500d/20u from Spectrum. Swapped back over to the XR1000 last night and everything is back to how I'm used to. I'm holding out for the next FW update with high hopes. On .23 now but it's in the box til the next update is available. Caused too much grief in my home to reconnect and get logs and such. If I had set up remote I'd just SSH into it to prevent having to disconnect from my internet since I dont have a 2nd PC/laptop or 2nd NIC to prevent that. 17 hours ago, mron0903 said: Okay, so I'm not losing my mind as well.. I am having similar issues with my R3 as well and nothing seems to work. It's very temperamental, was working fine earlier today and now my upload and download speeds are all over the place. It's very frustrating especially when your trying to game and are getting huge lag spikes of up to 1000ms in WZ. QOS can't work if the routers throughput is inconsistent as it is right now. What really bothers me is the amount of bugs in this OS.. like seriously, we're just beta testing in hopes that the fixes come sooner than later so we feel like we didn't waste our money. I like the concept of netduma and what the OS is suppose to do, but this is not acceptable. Been stated by an employee here that a new firmware is coming out this week. Let's hope that's true because if not, I need to pick up a spare router in the meantime before I lose my mind. Granted some of these things will need a firmware update and should be much improved when available but still worth making a new topic for your issues and we can go through 1 by 1 to try and improve them - if you want to that is, otherwise totally understand if you want to wait for firmware. As of this morning when I checked it was still on track for this week. mron0903 1 Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 19 Author Share Posted January 19 On 1/15/2024 at 4:24 PM, Netduma Fraser said: It could be Adblocker, disable that, do websites load correctly then? You probably don't need it if you have internet now. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced. Sorry for the delayed response, had some personal stuff come up all week so I wasn't able to test things out. The issues I was dealing with the other day I believe were related to general issues my ISP was having that day which were resolved. Was able to get through the setup fine and tinker and run some tests, I have the R3 connected directly to my ONT this time as well. I've tinkered with congestion control and stuff and I can say its performing better than before, but it's still at best on par with my ISP - maybe even slightly worse. Tests are still a bit inconsistent in results, though not nearly as much as before. I'll randomly get a test where my upload active is something outlandish like +120ms or something. I'm essentially getting a B on the waveform tests most times, with some C's. A key thing I will say is that it seems like congestion control isn't making any difference at all. I attached an image of one of the tests I ran of what I'd usually get. Are there any known tweaks that can help the router work as intended? I know there's firmware updates coming, is there anything in those update that is going to help the router function as intended? I didn't really get a chance to look into what specific fixes are coming aside from what you mentioned earlier in the thread about throughput and better Wi-Fi performance. Also, not sure if this is the place to ask this but is it possible at all to get the 14 day return window extended to 30 days? I bought it like 10 days ago I believe, I'm at the point where I want to wait for the upcoming firmware updates as I understand its still early and things could improve going forward, but might be forced to return the router as I don't really want to potentially get stuck with something I spent well over $300 CAD for if I'm potentially not even going to use it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 19 Administrators Share Posted January 19 5 hours ago, canuckftc12W said: Sorry for the delayed response, had some personal stuff come up all week so I wasn't able to test things out. The issues I was dealing with the other day I believe were related to general issues my ISP was having that day which were resolved. Was able to get through the setup fine and tinker and run some tests, I have the R3 connected directly to my ONT this time as well. I've tinkered with congestion control and stuff and I can say its performing better than before, but it's still at best on par with my ISP - maybe even slightly worse. Tests are still a bit inconsistent in results, though not nearly as much as before. I'll randomly get a test where my upload active is something outlandish like +120ms or something. I'm essentially getting a B on the waveform tests most times, with some C's. A key thing I will say is that it seems like congestion control isn't making any difference at all. I attached an image of one of the tests I ran of what I'd usually get. Are there any known tweaks that can help the router work as intended? I know there's firmware updates coming, is there anything in those update that is going to help the router function as intended? I didn't really get a chance to look into what specific fixes are coming aside from what you mentioned earlier in the thread about throughput and better Wi-Fi performance. Also, not sure if this is the place to ask this but is it possible at all to get the 14 day return window extended to 30 days? I bought it like 10 days ago I believe, I'm at the point where I want to wait for the upcoming firmware updates as I understand its still early and things could improve going forward, but might be forced to return the router as I don't really want to potentially get stuck with something I spent well over $300 CAD for if I'm potentially not even going to use it. Make sure to disable Speed Test Bypass and disable any priorities on SmartBOOST as these can interfere with the tests. Congestion Control must be set to Always as well. I'd suggest if you really want to get into it to follow this guide while doing downloads to saturate your connection: https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping this will simulate your connection under load much better than an online test. It's best to start with a high value for Congestion Control, say 95% then check the test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. We don't extend the return policy but it starts from the day you received it rather than when you purchased so may give you some extra days there. Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 20 Author Share Posted January 20 11 hours ago, Netduma Fraser said: Make sure to disable Speed Test Bypass and disable any priorities on SmartBOOST as these can interfere with the tests. Congestion Control must be set to Always as well. I'd suggest if you really want to get into it to follow this guide while doing downloads to saturate your connection: https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping this will simulate your connection under load much better than an online test. It's best to start with a high value for Congestion Control, say 95% then check the test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. We don't extend the return policy but it starts from the day you received it rather than when you purchased so may give you some extra days there. I did make sure to disable Speed Test Bypass and to disable any SmartBOOST priorities. I also used the method of reducing my congestion control percentages slowly, I even took it a step forward and tried adjusting by only 5% to see if anything works, but same thing, there seems to be no impact at all on the tests. Only thing I noticed is once I got below 70% in my congestion control settings it seemed like my ping spikes got worse, I would be getting spikes to 800 or even over 1000ms. I even tried what someone else mentioned earlier in the thread by lowering my speeds down significantly in the settings to see if that would do anything, seemed to not affect the tests at all. Kind of at a loss for what to even attempt at this point, is it possible I have a bad unit? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 20 Administrators Share Posted January 20 6 hours ago, canuckftc12W said: I did make sure to disable Speed Test Bypass and to disable any SmartBOOST priorities. I also used the method of reducing my congestion control percentages slowly, I even took it a step forward and tried adjusting by only 5% to see if anything works, but same thing, there seems to be no impact at all on the tests. Only thing I noticed is once I got below 70% in my congestion control settings it seemed like my ping spikes got worse, I would be getting spikes to 800 or even over 1000ms. I even tried what someone else mentioned earlier in the thread by lowering my speeds down significantly in the settings to see if that would do anything, seemed to not affect the tests at all. Kind of at a loss for what to even attempt at this point, is it possible I have a bad unit? Unlikely, it's more likely a setting somewhere, ideally a factory reset and then just changing Congestion Control to Always, disabling Speed Test Bypass and dropping the sliders would get rid of other variables but I appreciate you probably wouldn't want to do that. Have you set any Internet Rules, done port forwarding, DMZ, static routes etc? Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 21 Author Share Posted January 21 On 1/20/2024 at 3:34 AM, Netduma Fraser said: Unlikely, it's more likely a setting somewhere, ideally a factory reset and then just changing Congestion Control to Always, disabling Speed Test Bypass and dropping the sliders would get rid of other variables but I appreciate you probably wouldn't want to do that. Have you set any Internet Rules, done port forwarding, DMZ, static routes etc? Didn't set up port forwarding, DMZ, or any other rules at all. Are there any known settings that could cause these issues? Link to comment Share on other sites More sharing options...
canuckftc12W Posted January 22 Author Share Posted January 22 So just a quick update. I plugged my R3 back in tonight as a last ditch effort to see if I can figure anything out. I set my download to 50% and left my upload at like 85% as a hail mary (another thread mentioned that this works) and to my surprise I was actually getting really good bufferbloat test results, like my download active was literally at 0ms. Upload was still not netting ideal results so I'll have to tinker a bit more there, but even then the results were not terrible by any means. I did maybe 4 or 5 straight tests where my download active was at 0ms. Weirdly after like 4 or 5 tests of +0ms download bufferbloat I started getting results more in line with what I'd get with my XR500 for whatever reason, obviously still much better than what I was getting with the R3 in previous days but it was strange. What I noticed is that waveform was essentially registering my full speeds as well whereas when I was getting +0ms on my download bufferbloat it was reading around say 350 - 500 mbps which is in line with the congestion control settings I had set. It's almost like it randomly just started ignoring my congestion control settings even though I didn't turn speedtest bypass back on. Not sure if this is a known bug or what would cause this. Regardless, the results as a whole are a pleasant surprise and a step in the right direction, not sure if what I changed even made a difference or it was something else as even when waveform was reading my full speeds the results were still far better than they were previously, I didn't even perform a factory reset or anything either. Important to note that these tests were done at like 2 AM so most devices werent connected to the network, so I'll try some more tests during peak hours and see if performance holds up. Link to comment Share on other sites More sharing options...
Dean.L Posted January 22 Share Posted January 22 2 hours ago, canuckftc12W said: So just a quick update. I plugged my R3 back in tonight as a last ditch effort to see if I can figure anything out. I set my download to 50% and left my upload at like 85% as a hail mary (another thread mentioned that this works) and to my surprise I was actually getting really good bufferbloat test results, like my download active was literally at 0ms. Upload was still not netting ideal results so I'll have to tinker a bit more there, but even then the results were not terrible by any means. I did maybe 4 or 5 straight tests where my download active was at 0ms. Weirdly after like 4 or 5 tests of +0ms download bufferbloat I started getting results more in line with what I'd get with my XR500 for whatever reason, obviously still much better than what I was getting with the R3 in previous days but it was strange. What I noticed is that waveform was essentially registering my full speeds as well whereas when I was getting +0ms on my download bufferbloat it was reading around say 350 - 500 mbps which is in line with the congestion control settings I had set. It's almost like it randomly just started ignoring my congestion control settings even though I didn't turn speedtest bypass back on. Not sure if this is a known bug or what would cause this. Regardless, the results as a whole are a pleasant surprise and a step in the right direction, not sure if what I changed even made a difference or it was something else as even when waveform was reading my full speeds the results were still far better than they were previously, I didn't even perform a factory reset or anything either. Important to note that these tests were done at like 2 AM so most devices werent connected to the network, so I'll try some more tests during peak hours and see if performance holds up. ive done 10 test and they all seem fine maybe it your isp or the way u set up your CC the last few pic is how mine is set up i ran the ping optmizer and took the lowest ping % and just set it in CC also i ran the speed test and stuck to what it gave me on an average ended up being 848 dwn and what ever it was on ups Link to comment Share on other sites More sharing options...
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