DaBoy98 Posted January 5 Share Posted January 5 Hello, the R3 has been working pretty good for me so far at blocking the servers for other games but The Finals doesn't show up in the filter, even though I have it set as one of the devices. I need steady ping on that game Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5 Administrators Share Posted January 5 Make your Geo-Filter settings, then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. Link to comment Share on other sites More sharing options...
DaBoy98 Posted January 5 Author Share Posted January 5 5 hours ago, Netduma Fraser said: Make your Geo-Filter settings, then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. I tried all of that, still not showing up on the Geo-Filter Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5 Administrators Share Posted January 5 What firmware version are you on currently? Link to comment Share on other sites More sharing options...
DaBoy98 Posted January 5 Author Share Posted January 5 8 minutes ago, Netduma Fraser said: What firmware version are you on currently? The one you sent me in DM: 4.0.23 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5 Administrators Share Posted January 5 What platform are you playing the Finals on? When playing does SmartBOOST show traffic? Link to comment Share on other sites More sharing options...
DaBoy98 Posted January 6 Author Share Posted January 6 55 minutes ago, Netduma Fraser said: What platform are you playing the Finals on? When playing does SmartBOOST show traffic? I’m playing on Steam pc. Smartboost does show that I’m gaming because I have that set as a priority, I also have The Finals set as a priority, it doesn’t show up Link to comment Share on other sites More sharing options...
DaBoy98 Posted January 6 Author Share Posted January 6 Also, I just noticed that gaming for game boost priority only goes online once I’m already connected to a server, but not before Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6 Administrators Share Posted January 6 11 hours ago, DaBoy98 said: Also, I just noticed that gaming for game boost priority only goes online once I’m already connected to a server, but not before That's correct as you're not technically gaming until you're playing. As long as icons are showing on the map then it'll be working, it's just the reporting of the device being online so I'll pass that onto the team to resolve, thanks for the report. Link to comment Share on other sites More sharing options...
Shadow Posted February 4 Share Posted February 4 Has this been fixed? I am seeing the same issues with The Finals. When I go into Geo-Filter and look at devices to monitor live ping it says "No game in progress" even when I'm actually in match. All other games I have tried ex COD work fine as far as monitoring ping is concerned. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 4 Administrators Share Posted February 4 56 minutes ago, Shadow said: Has this been fixed? I am seeing the same issues with The Finals. When I go into Geo-Filter and look at devices to monitor live ping it says "No game in progress" even when I'm actually in match. All other games I have tried ex COD work fine as far as monitoring ping is concerned. Some games don't respond to pings very well or have certain restrictions around them so it may not always be possible to ping but we will do what we can to make that possible Shadow 1 Link to comment Share on other sites More sharing options...
Shadow Posted February 4 Share Posted February 4 Sounds good just checking. Since ordering and using my R3, games overall feel MUCH better. I would even go as far to say it's a day and night difference. So again overall you guys are doing God's work over there and us gamers vastly appreciate you guys! Especially your tireless email and forum replies Fraser! Always a pleasure. Thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 4 Administrators Share Posted February 4 20 minutes ago, Shadow said: Sounds good just checking. Since ordering and using my R3, games overall feel MUCH better. I would even go as far to say it's a day and night difference. So again overall you guys are doing God's work over there and us gamers vastly appreciate you guys! Especially your tireless email and forum replies Fraser! Always a pleasure. Thank you. That's really great to hear, thanks for the kind words! Shadow 1 Link to comment Share on other sites More sharing options...
Miiiithraaks Posted February 5 Share Posted February 5 I'm seeing The Finals traffic shows up as Hi-Rez games traffic... It appears to work in go-filter and smartboost when I add Hi-Rez games. No one in the house plays any Hi-Rez games and that specific traffic is only active when playing The Finals. Shadow and Zippy 2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5 Administrators Share Posted February 5 9 hours ago, Miiiithraaks said: I'm seeing The Finals traffic shows up as Hi-Rez games traffic... It appears to work in go-filter and smartboost when I add Hi-Rez games. No one in the house plays any Hi-Rez games and that specific traffic is only active when playing The Finals. Thanks for the report, I think we did do a DPI update so could you resync the cloud on SmartBOOST and see if that is still the case? If so then I'll pass it on to be corrected. Miiiithraaks 1 Link to comment Share on other sites More sharing options...
sloon Posted February 5 Share Posted February 5 resync the cloud on SmartBOOST====how? Link to comment Share on other sites More sharing options...
Miiiithraaks Posted February 5 Share Posted February 5 I was curious about the same. I kinda just assumed re-syncing the cloud from the go-filter worked device wide so I did it from there. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5 Administrators Share Posted February 5 Sorry I misspoke, do it on the Device Manager and the Geo-Filter page, click the icon top right on the respective pages and you can find it there sloon 1 Link to comment Share on other sites More sharing options...
bitz Posted February 7 Share Posted February 7 Je ne sais pas où es t mon erreur mais impossible d'appliquer mon filtre sur EAFC24 Link to comment Share on other sites More sharing options...
sasan Posted February 7 Share Posted February 7 @bitz It's not working for me too and I tried all the settings it's going to take time before they fix it I think. Link to comment Share on other sites More sharing options...
bitz Posted February 7 Share Posted February 7 I succeeded, closed the game, choose your location and the server, then you must turn off the geo-latency in the geofilter options, then synchronize the cloud, then you launch your game. every time you want to change server, always closes the game (otherwise it keeps in memory the old location of the server) this is important because the game probes all the servers at the time of launch! I hope this helps you! good game! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Miiiithraaks Posted February 9 Share Posted February 9 Reporting back after testing. Looks like The Finals Traffic is still categorized as Hi-Rez Games. Shadow 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 14 hours ago, Miiiithraaks said: Reporting back after testing. Looks like The Finals Traffic is still categorized as Hi-Rez Games. Okay thank you, I'll pass it on to Alex Link to comment Share on other sites More sharing options...
Shadow Posted February 10 Share Posted February 10 On 2/8/2024 at 9:13 PM, Miiiithraaks said: Reporting back after testing. Looks like The Finals Traffic is still categorized as Hi-Rez Games. Can confirm after testing it is consistently and exclusively showing up as "Hi-Rez Games". Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10 Administrators Share Posted February 10 53 minutes ago, Shadow said: Can confirm after testing it is consistently and exclusively showing up as "Hi-Rez Games". Thanks for confirming, Alex does know so will hopefully get a cloud update next week to correct Link to comment Share on other sites More sharing options...
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