grinch33 Posted December 26, 2023 Share Posted December 26, 2023 As title says I tried to update my FW on my R2 this afternoon. DumaOS-R2-3.3.280.sig -- This is the FW file I loaded through Duma Web Interface. After update I'm more or less stuck in a loop. Hold the reset button down on the router for 30 seconds. Wait 4 minutes before starting the Wizard. Step through the wizard with no issues where i configured admin/password, confirm upload download speed, etc. Once through wizard I am presented a blank white page with this message "DumaOS is not running!" I've tried unplugging for 10 minutes, then plugging back in as well. Link to comment Share on other sites More sharing options...
DARKNESS Posted December 26, 2023 Share Posted December 26, 2023 @grinch33Did you clear the cache? I would preferably use incognito to access the UI Link to comment Share on other sites More sharing options...
grinch33 Posted December 26, 2023 Author Share Posted December 26, 2023 5 minutes ago, DARKNESS said: @grinch33Did you clear the cache? I would preferably use incognito to access the UI Yes I've tried incognito in two different browsers. Brave and Chrome. Both browsers I am quickly presented with "DumaOS is not running!" Next step is hold the reset button down on the router for 30 seconds. Wait 5 minutes. Then step through the install wizard again via web browser Link to comment Share on other sites More sharing options...
DARKNESS Posted December 26, 2023 Share Posted December 26, 2023 @grinch33So your basically stuck try doing a hard reset and booting into the interference as quickly as you can without any other connectiosn except your device I would also recommend being connected through lan preferably. Link to comment Share on other sites More sharing options...
grinch33 Posted December 26, 2023 Author Share Posted December 26, 2023 5 minutes ago, DARKNESS said: @grinch33So your basically stuck try doing a hard reset and booting into the interference as quickly as you can without any other connectiosn except your device I would also recommend being connected through lan preferably. Okay that is one issue that might help. I am connected via LAN but I have one other device connected to the router via LAN as well. I will disconnect that other device so it's only my PC connecting through LAN. If that does not work any other ideas? Link to comment Share on other sites More sharing options...
DARKNESS Posted December 26, 2023 Share Posted December 26, 2023 @grinch33If that doesn't work you'll have to wait till fraser's back though were able to get access? Link to comment Share on other sites More sharing options...
grinch33 Posted December 26, 2023 Author Share Posted December 26, 2023 I was able to resolve the issue which I mentioned when I opened the topic. I was able to complete the router configuration without the "internet" cord plugged in my router. I completed the setup via the DumaOS IOS application on my Iphone connecting directly to the router. Fuzy 1 Link to comment Share on other sites More sharing options...
Fuzy Posted December 26, 2023 Share Posted December 26, 2023 Awesome, great to hear you were able to sort this out on your own! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2023 Administrators Share Posted December 26, 2023 Great to hear that, thanks for posting your solution! Link to comment Share on other sites More sharing options...
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