Startup issues

[osu2214]

Just hooked up my r3 and I'm already having a few issues

1. Initial speed test was giving me very slow uploads in the 100-200 mbps range but download was giving me 800-900+ each time. I have 1 gig up/down. Tried restarting and factory restarting but then the speed test just quit working altogether. So I had to skip this step to get it set up along with the ping optimizer since that wouldn't work either. Still can't get the test to run within the duma webpage. Regular speed tests through ethernet and wifi also still slow and not getting more than 200s. (asus router always 600-700 down and uploads)

2. PS5 geo filter seems to be working now but the ping should be in the 9-11ms range but I'm getting 30+ to the same server

3. Upnp function is not working properly. Won't open udp 3074

[Netduma Fraser]

What is the model of the modem/router the R3 is connected to and how is that setup? Are ALL devices connected to the R3? Speed Test/Ping Optimizer use the same servers and we're aware they're not 100% reliable, we'll be looking into that in the new year, for the moment enter your speeds manually. 

This is likely due to Steady Ping, you can see why it does this here: https://www.youtube.com/watch?v=IElhhEi70Pg&pp=ygUHbmV0ZHVtYQ%3D%3D it can be disabled.

Reboot the console a few times and UPnP should trigger properly.

[osu2214]

16 minutes ago, Netduma Fraser said:

What is the model of the modem/router the R3 is connected to and how is that setup? Are ALL devices connected to the R3? Speed Test/Ping Optimizer use the same servers and we're aware they're not 100% reliable, we'll be looking into that in the new year, for the moment enter your speeds manually. 

This is likely due to Steady Ping, you can see why it does this here: https://www.youtube.com/watch?v=IElhhEi70Pg&pp=ygUHbmV0ZHVtYQ%3D%3D it can be disabled.

Reboot the console a few times and UPnP should trigger properly.

Hooked up through my ont box and only ps5 connected in the lan port. Nothing else except my laptop connected wifi.

[osu2214]

Tried factory restarting it and setting up again and it still won't run a speed test so the ping optimizer also won't run. I'm now only getting 90-100 mbps download and upload speed through wifi. Can hook up my asus into the lan port through the r3 and it spits out 650 mbs download and 250 upload. Reconnected my asus back to my ont and getting 700 mbps+ download and upload. Geo filter seems to be working which was my main reason for getting this router to connect to a specific server for a game.

[Netduma Fraser]

As in the Asus is giving your PC 650 over WiFi? Try this:

• Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds
• Use a WiFi analyzer to find the least congested channel and change to that
• Experiment with the widths to see what gives better results
• Ensure it's in an elevated position - not on a metal surface
• Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
• Set the antennae to this position _ | | _

[osu2214]

9 hours ago, Netduma Fraser said:

As in the Asus is giving your PC 650 over WiFi? Try this:

• Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds
• Use a WiFi analyzer to find the least congested channel and change to that
• Experiment with the widths to see what gives better results
• Ensure it's in an elevated position - not on a metal surface
• Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
• Set the antennae to this position _ | | _

Now I just have my ASUS connected to the ONT box because I get better speeds and only using the R3 to hard wire my ps5 in. Disabled the wifi on the R3. Still unable to get my geo filter to really work well with EA games it just wants to connect to whatever server it pleases including ones further than I've ever connected generally. Speed test on the R3 does not work after multiple factory restarts and therefore ping optimizer isn't able to run either. (lan tests on asus give me 930-935 up and down every time through their webpage) I have run bufferbloat tests on waveform and only able to obtain an A rating when my settings are at 50% up and down for my 1000 up and down speeds. (Would get a B or C rating with the ASUS) PS5 games do seem to run smoother with the A rating but is something wrong having to drop this all of the way to 50 / 50 and still not get an A+ ?

Edit: running bufferbloat test on the asus it's the download adding latency giving me a B rating with I can't get better than A with R3 on 50% up and download due to added latency with the upload which reads higher than the asus. When I first got the R3 the first setup had the speed test working for download but my upload speed was around 100. Seems to be an issue with the upload on the R3 for me possibly.

I tried to disable ipv6 to see if that did anything for me but then the router wouldn't work at all and lost connectivity making me factory restart it again

UPNP feature not working - also tried to manually port forward and would just always tell me it was inactive even with restarts (UDP 3074)

Geofilter does not work at all on EA games for me - east coast US. There is a Georgia server it doesn't know exists which was the best working server on my usual routers

[osu2214]

On 12/24/2023 at 5:51 PM, Netduma Fraser said:

What is the model of the modem/router the R3 is connected to and how is that setup? Are ALL devices connected to the R3? Speed Test/Ping Optimizer use the same servers and we're aware they're not 100% reliable, we'll be looking into that in the new year, for the moment enter your speeds manually. 

This is likely due to Steady Ping, you can see why it does this here: https://www.youtube.com/watch?v=IElhhEi70Pg&pp=ygUHbmV0ZHVtYQ%3D%3D it can be disabled.

Reboot the console a few times and UPnP should trigger properly.

Still having a few issues if you could respond and help:

1. I'm unable to get the R3 to run any speed test and therefore the ping optimizer also does not run during set up or in the dashboard. It partially worked when I first set up the router and then stopped working altogether. The download was working 900+ mbps but upload was only 100-150 mbps range (asus tests always run around 935 mbps up and down). I factory restarted after doing the firmware upgrade and now the initial speed test won't run at all or later in the dashboard. Is there a fix for this other than manually putting in my speed at 935 up and down? 

2. UPnP still doesn't trigger properly after multiple factory restarts and restarting PS5. (not showing it opens UDP 3074 like all other routers for COD but still getting nat type 2). Tried to manually port forward and it just always shows 'inactive.'

3. Congestion control settings have to be at 50% and 50% in order to get an A bufferbloat rating on waveform site with 1 gig up/down fiber that has 5 ms ping testing hardwired. Seems really low like there is an issue but this test is through wifi. Asus router only gives me a B rating at best through wifi. I don't have an ethernet computer to be able to test hard wired, but not sure if that test matters wifi vs hardwired. 

[osu2214]

Got home today and even after multiple restarts I can't get speed tests past 100 mbps upload or download and bufferbloat is constantly D and F (ran my asus and was getting an A at the same time and speeds are normal). Not sure why it's not working after being gone for the day. This router is so bugged. ipv6 is off. Upnp randomly started working though.

[Newfie]

With regards to bufferbloat this seems to be an issue many don’t understand. You have a 1000 up and down service and the only time you will get congestion on that throughput is if you have a service or multiple clients eating up that amount. You should never need to cap it by 50%. 
Most end users don’t require a QoS that caps that amount unless you have the above. 
it use to be a case where that much throughput would grind routers but nowadays we see 10gig ports as processors and the sheer power of todays routers can handle such connections with ease. 
 

I know many like to use these online tests but they don’t always represent a true reading and it’s easy to get caught up in their figures where in reality you are simply capping your throughput to levels that are simply not required. 

[osu2214]

Upnp also seems to be working now after several days not showing up

Bufferbloat is still up and down from A to B ratings, very spotty readings so not worrying too much about this now

Main questions at this time are with how to get my speed test to work on the dashboard setup and also how to get the ping optimizer to work. Both just do not run at all and therefore can't really use those functions at all.

Speedtests on multiple websites are just abysmal for this router. I will randomly get 400-500 mbps upload and download a few times during the day but 90 percent of the day this router can't crack 100 mbps upload or download. My other routers have always given me consistent speeds well over 700 at all times my fiber speeds never change with other routers.