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Problem with auto update and ping heatmap game list


Copystar
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Dear Sir 

1-i got R3 to dayes ago its with firmware 4.0.16 and get error when try to update to 4.0.20

2-when i go to pingheatmap i see my game list empty 

thx for help

im using windows 11 iphone app duma and get same error from both

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Edited by Copystar
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17 minutes ago, Copystar said:

Intenté restablecer y cargar el firmware 4.0.16 nuevamente pero los mismos errores

Hello, welcome to the forum!
Update to the latest firmware and then go to the heatmap ping section, click on the 3 dots at the top right and then press resync cloud to see if this helps and solves your problem.

If not, I would advise you to do a factory reset and try again.

A greeting!

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