SmartQos not work

[carmine19]

Hi, I opened a post like this months ago with the smartQos beta on R2, the same problems exist with r3, xbox downloading, starting twitch and it freezes, any low resolution streaming and it crashes, I also gave priority to my pc where I stream as well as having it as a basic rule and I also gave it a reserved bandwidth for twitch but nothing, the qos doesn't work and the same thing happened with the r2 with smartQos.

my fritzbox->netduma connection, on the fritbox wifi is disabled and only the netduma is connected to the lan, on the netduma either I use the ppoe connection or I use dhcp nothing changes, I have ipv6 disabled.

For any reference you can read the QOS/Smart QOS not working post of October 2nd that I created.

If I only use my Fritzbox I have no problem, even if the console is empty I can watch not only Twitch but also another stream, the download is queued, here nothing even with all the rules saturates the entire bandwidth and everything is unusable.

[Fairypusher]

You can set this. 
https://avm.de/service/wissensdatenbank/dok/FRITZ-Box-7590/131_DMZ-in-FRITZ-Box-einrichten/

DMZ to test or Fritzbox to a Modem Mode. 
 

https://emil.network/netzwerk/fritzbox-als-modem-nutzen/
whats the name of Fritzbox?

[Netduma Fraser]

I've sent you a PM, please see if that helps

[carmine19]

I did some tests with the firmware you sent me but nothing worked, I also tried downloading from steam, sometimes the download is recognized, sometimes not but nothing changes, if the network is saturated with a few downloads the qos it doesn't work, I tried both in dhcp and in ppoe, I set the exposed host (dmz) on the fritzbox to the ip of the netduma router (the only device connected) the netduma and connected in this way:

wan port of the netuma that goes into the lan port of the fritzbox, I don't know what to try, it's useless like this, I don't know what it could be, the qos doesn't work in any way that I've tried, the prioritized traffic is too little and it freezes, in the image I attached the stream to work, it needs 10 MB and those in the photo were the maximum MB it reached but it's always almost between 0 and 1 MB

Quote

whats the name of Fritzbox?

the fritzbox is a 7530

[Netduma Fraser]

Have you set Congestion Control at all as that will be the main thing needed in this scenario, it can be found in Ping Optimizer > Advanced

[carmine19]

as you can see from the photo it is set to 90% in download and upload, also tried 70% but the congestion control is never activated even with the prioritized services

[carmine19]

even if you manually set the congestion control always active this does not work, all the bandwidth is used and any service on the network is blocked

[Netduma Fraser]

Have you put any devices in the DMZ at all? What priorities are you using specifically?

[carmine19]

from my fritbox I only have the netduma connected in dmz, on the netduma no device in dmz, if I do a download with any client that saturates my bandwidth the qos doesn't work, I have gaming, video and streaming and livestream as priority, they can also be seen in smartQos as you can see in the image there is a prioritized service but it is saturating all the bandwidth without activating congestion control and everything is blocked, the router is therefore unusable, it is not possible to perform a download or anything else as with the saturated bandwidth everything stops, the qos is not managing the network. if I only use the fritzbox with 2 active downloads I also see the streaming in 4k, the downloads are queued and the streaming has the necessary bandwidth, with the netduma everything goes blocked, the congestion control is also set to manual with always active not works. if I go to the advanced stats I also see that the router is prioritizing traffic only for streaming.

[Netduma Fraser]

Could you disable Speed Test bypass in Ping Optimizer > Advanced please and check again? Just in case it's seeing that as a speed test for some reason. 

[carmine19]

hi, I did some tests with both uploaded and downloaded files both from clients such as games and from other sources, I also deactivated the speedtest bypass, nothing to do, even with congestion control always active, all of it is used the bandwidth and it is all unusable, as if the QOS were not there, it is completely unusable, a Twitch streaming that requires at least 8/10 MB of bandwidth is assigned a maximum of 3 MB and is always blocked

[carmine19]

Here are some images:

a download is in progress and at the same time a twitch live feed which requires 8.5mb, the download goes to maximum the live feed is continuously blocked

 

here are the settings:

 

dhcp mode:

 

ppoe

fritz:

 

I think I also found a bug, when you switch from one connection to another, in my case from dhcp to ppoe the Speed Test bypass is automatically reactivated and does not save the setting

 

Edit:

Log:

R3_2023-12-20T18_15_18.566Z_logs.txt

 

[carmine19]

Hi Fraser, I've done various tests, I've also done a reset on both Netduma and Fritz, the problem occurs mainly on Twitch streaming, I've tried other live streaming and they're fine, even services like Netflix, Disney etc work but there's something wrong with twitch (in the stats for nerds it's all right as a priority) and the streaming is always uninterrupted, I also wanted to tell you that with the .19 firmware, playing Tower Watch on PC I first saw all the servers and it was also activated the steady ping, after updating to .20 with the same settings I no longer see any server connecting the game, I also tried removing and replacing the PC (playstation console mode as device), I updated the cloud but nothing.

[Netduma Fraser]

Sorry for the late reply. You mentioned PPPoE, is this something you're seeing over DHCP as well? Are ALL devices connected to the R3? Do you have anything in the DMZ on the R3? Have you prioritized devices rather than activities? Have you made any Traffic Rules?

I've sent you a firmware which has some Geo-Filter improvements, see if that helps at all

[euphidra]

Is it version 4.0.21 or later? If it is later it is possible to have it. Thanks Fraser.

 

 

 

[Netduma Fraser]

8 minutes ago, euphidra said:

Is it version 4.0.21 or later? If it is later it is possible to have it. Thanks Fraser.

 

 

 

sent

[euphidra]

Thanks Fraser. Can I install without doing any factory reset from the menu and the reset button? You could insert a backup at least for the device settings so you don't have to configure everything again.

[Netduma Fraser]

46 minutes ago, euphidra said:

Thanks Fraser. Can I install without doing any factory reset from the menu and the reset button? You could insert a backup at least for the device settings so you don't have to configure everything again.

Yes you can install without a reset. That has been requested so we'll look into implementing it

[carmine19]

17 hours ago, Netduma Fraser said:

Sorry for the late reply. You mentioned PPPoE, is this something you're seeing over DHCP as well? Are ALL devices connected to the R3? Do you have anything in the DMZ on the R3? Have you prioritized devices rather than activities? Have you made any Traffic Rules?

I've sent you a firmware which has some Geo-Filter improvements, see if that helps at all

Hi Frase,no problem, I'll answer you in points:

1-yes the problem occurs on both ppoe and dhcp, I also tried with static mode and the same problem occurs

2-all devices are connected to the r3, only the r3 is connected to the lan port 2 on my fritzbox modem

3-in the dmz of the fritzbox (exposed host) there is the r3 and this has always assigned the same ip from the fritzbox, in ppoe mode however the ip of the r3 is totally different from that of the fritz in when it establishes its connection

4-yes, in addition to the video and streaming priority, I also gave priority to the device (my PC) and also assigned a 10mb traffic band to Twitch, enabling the advanced mode of smartQos

If I check the smartqos stats everything is assigned correctly but Twitch still blocks because it isn't given the necessary bandwidth, this doesn't happen with YouTube streaming, Facebook steaming etc.

If you need me to do some specific tests that can help solve the problem I will be happy to help, now I'll try the firmware you sent me and also test the geographic filter.

[Netduma Fraser]

Could you disable IPv6 in LAN/WAN as well as spanning tree protocol in troubleshooting > advanced and see if you get the same behavior please?

[carmine19]

Hi Fraser, I've always had IPv6 disabled and I've disabled all the advanced options but no changes with Twitch

[Netduma Fraser]

If you add Twitch specifically as a priority and remove the other priorities is it better then?

[carmine19]

I had already tried it and it doesn't change anything, I also gave it a reserved bandwidth of 10mb and the same thing, when it downloads something and saturates the bandwidth twitch goes into lockdown and is not assigned the bandwidth it needs, I also tried on different devices ( PC, tablet, smartphone) but the result is the same.

[Netduma Fraser]

If you do just a normal speedtest.net test are the speeds reflecting the Congestion Control settings?

[carmine19]

yes, the speeds are the same, I think it's a problem of QoS with twitch, I've done all the possible tests but nothing to do, when you saturate the bandwidth with a download to twitch it's not given the necessary bandwidth, same thing that happens in the post I wrote with the netduma r2 with the smartQos beta,   I also made a video.