Mordac Posted December 19, 2023 Share Posted December 19, 2023 I am having all kinds of trouble reconfiguring WiFi connected devices that require setup through a cell phone. I believe I have discovered the problem, which is that there seems to be client isolation set within the same frequency's network. It's possible I'm blind, but I don't see a setting for this anywhere. I have verified this by segregating the WiFi networks and pinging the devices in question from my phone (IPs pulled from Device Manager). From 2.4 GHz to 2.4 GHz, no traffic is passed but when I connect the phone to 5 GHz it is suddenly able to ping and device setup completes. I can't ping in the other direction, as these other devices are smart home devices and have no console. I have further tested this by running a constant ping from my phone to a laptop and switching between the two networks. As soon as the laptop connects to the other network, pings start coming back. Networks in question are the secured networks, not the guest networks. Where can this be turned off? Deasha and cedric108 1 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2023 Administrators Share Posted December 19, 2023 If you disable SmartBOOST fully does it work then? There isn't an option for that but I can request it Link to comment Share on other sites More sharing options...
Mordac Posted December 20, 2023 Author Share Posted December 20, 2023 I did not see an on/off toggle for SmartBoost, but I removed all items from the list and the behavior is the same. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2023 Administrators Share Posted December 20, 2023 Click the icon top right of the page and then go to settings and you can disable it fully from there Link to comment Share on other sites More sharing options...
Mordac Posted December 20, 2023 Author Share Posted December 20, 2023 Still does not work when disabled. Link to comment Share on other sites More sharing options...
Newfie Posted December 21, 2023 Share Posted December 21, 2023 You need to separate the networks like a guest network that should isolate clients from all other clients. so for example I have 4 networks and 2 isolated networks, one for guests on a voucher time setting and another for some equipment attached. It’s however not a Duma router. if this feature is not available perhaps worth thinking of adding it as a feature at some point. Link to comment Share on other sites More sharing options...
Mordac Posted December 21, 2023 Author Share Posted December 21, 2023 I don't want client isolation but it is doing it anyway. Link to comment Share on other sites More sharing options...
Newfie Posted December 21, 2023 Share Posted December 21, 2023 They should be able to see each other, sounds like a bug or internal setting error. Link to comment Share on other sites More sharing options...
Mordac Posted December 21, 2023 Author Share Posted December 21, 2023 Not on the same WiFi band. Link to comment Share on other sites More sharing options...
Newfie Posted December 21, 2023 Share Posted December 21, 2023 Have you separated 2.4 and 5Ghz and given them individual names? Link to comment Share on other sites More sharing options...
Mordac Posted December 21, 2023 Author Share Posted December 21, 2023 Yes, when clients are on the same frequency/network no traffic is passed. Link to comment Share on other sites More sharing options...
Newfie Posted December 21, 2023 Share Posted December 21, 2023 Clients should be able to see each other, unfortunately I don’t have an R3 to test this out but they really should be able to communicate with each other without any need of a work around. Link to comment Share on other sites More sharing options...
cedric108 Posted December 21, 2023 Share Posted December 21, 2023 Hello Mordac, I am also a R3 user and I am experiencing a similar issue, already reported here https://forum.netduma.com/topic/52907-unable-to-connect-to-the-local-wi-fi-server/ I was browsing the forum to see if anyone has experienced the same bug and I saw your post. Please take a look, I think it’s the same problem. In short, my Mac can’t see my iPad, they are both connected to Wi-Fi 5GHz, but it’s possible to see my NAS, which is hard wired to the router. Netduma team, sorry to bother you before Christmas, but please help, it’s a serious issue. Update: I tested with an old phone with only 2.4GHz Wi-Fi support. It worked, the phone can see my iPad on 5GHz band. I can confirm that my issue was also caused by this band isolation issue. Link to comment Share on other sites More sharing options...
cedric108 Posted December 21, 2023 Share Posted December 21, 2023 Dear Netduma Team, do you have any updates on this issue? Thanks in advance. I wrote steps to reproduce in my post. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2023 Administrators Share Posted December 21, 2023 Thank you @cedric108 it does look like the same issue as the OP, thank you for the reproducible steps, I will pass it onto the team to look at ASAP! Link to comment Share on other sites More sharing options...
Mordac Posted December 23, 2023 Author Share Posted December 23, 2023 I installed 4.0.20, and this behavior still occurs (which I expected since it wasn't in the patch notes). Just wanted to keep you updated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2023 Administrators Share Posted December 23, 2023 7 hours ago, Mordac said: I installed 4.0.20, and this behavior still occurs (which I expected since it wasn't in the patch notes). Just wanted to keep you updated. Thanks! We've identified the issue so the team will get it resolved after the holiday break cedric108 and WipeAUT 2 Link to comment Share on other sites More sharing options...
Mordac Posted April 26 Author Share Posted April 26 .147 seems to have fixed this issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 26 Administrators Share Posted April 26 That's great to hear, thanks for confirming! Link to comment Share on other sites More sharing options...
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