Geo-filter problem on google chrome

[De4d SaVi0r]

Hi all,

I have a problem with the geo-filter on google chrome. It doesn't work even if i reload the page, reboot the netduma r3 or empty the cache from google chrome.

I tried on microsoft edge and i works.

 

If anyone has the solution of the problem...

Thanks for your support,

 

De4d Savior

 

 

[De4d SaVi0r]

 

Works with microsoft edge but i would like to have it on google chrome..

Frazer, pleaaase i need you friend

[Netduma Fraser]

It should work fine on Google Chrome, do you have a browser based Adblocker enabled? If so disable that and refresh the page

[De4d SaVi0r]

Hey Frazer,

 

I disabled it and refreshed the page but it doesen't work.

[Netduma Fraser]

Could you access using the IP address instead so http://192.168.1.1 and see if it works then please?

[De4d SaVi0r]

Sorry i don't understand your question Frazer.

192.168.1.1 is the page for my internet provider router :

 

 

i tried 192.168.77.1 but it doesn't work :

 

[De4d SaVi0r]

dont know what is happening 

[Dean.L]

21 minutes ago, De4d SaVi0r said:

dont know what is happening 

try this in power shell then reboot pc 

ipconfig /flushdns

[De4d SaVi0r]

i done it but still doesn't work after reboot pc and empty the cache. Chrome is up to date and i deleted adblock to make sure.

[De4d SaVi0r]

really strange that on pc it doesn't work with chrome because on mobile it goes fine...

[Netduma Fraser]

It is odd it's not working on Chrome, that's what I'm using and it's working well. Could you click the part where it says see error details please? Perhaps we can see the reason it's failing there

[De4d SaVi0r]

Hey Frazer,

 

Here's the part :

 

Yeah it's very strange..

[De4d SaVi0r]

Same here with 192.168.77.1 instead of dumaos/

 

[Netduma Fraser]

That's brilliant thank you very much, I'll pass that onto the team to look at. Just to double check, if you use an Incognito Window for Chrome does it load correctly?

[De4d SaVi0r]

Doesn't work in incognito windows in chrome :

Tried with dumaos/ and 192.168.77.1

 

[Netduma Fraser]

Okay great thanks, I think Chrome probably automatically update the browser but is it on the latest version?

[De4d SaVi0r]

Yes chrome i up to date.

[Netduma Fraser]

Okay thank you, just wanted to be sure, do you have another device you could try with Chrome at all?

[Netduma Jack B]

Hi Mate,

I've spoken to a developer about this and hes said that this should only appear if you've got WebGL disabled in chrome, or perhaps you've disabled hardware acceleration in chrome?

[Netduma Greg]

Hi, from all of you that has the WebGL issue I need all of these details:

• your OS (and it's version)
• your Chrome Version
• your GPU name
• In Chrome in  chrome://settings/system "Use hardware acceleration when available" is enabled

The first issue here is that we don't handle it better if WebGL is not available on the UI.

[De4d SaVi0r]

Hi all,

 

I'm very sorry for the delay, i haven't saw your messages

Frazer, i tested on another computer and i works well on chrome.

So, i knew there was a problem with my chrome on my computer.

I resolved the problem : As Netduma Jack B said, the hardware acceleration in my chrome was disabled and when i enable it, it worked 100% fine on chrome.

 

Thanks all for your help, i think it would help a few ppl out there

Have a great holiday my friends.

[Netduma Fraser]

That's great to hear, thank you for letting us know, I'll pass that onto the team as well. Happy Holidays!