Geo filter

[Westy147]

I live in the UK but want to play on American servers I've set the geo filter to custom and its just over America but still connect to eu servers also I get no servers showing on geo filter only on the ping heat map

[Netduma Fraser]

Make your Geo-Filter settings then reboot the console then try again please - don't change the settings once you're playing

[Westy147]

Still connecting to UK servers is there away to see servers on geo map also?

[Netduma Fraser]

Ah you're using PC, make sure you quit Battle.net from the System Tray if you didn't reboot the PC

[Westy147]

I did reboot I'm on steam should it work? 

[Netduma Fraser]

Yes that should work, remove the PC from the Geo-Filter and in the Device Manager click on the device, click on the picture and change it to the PlayStation icon (1st icon second row), click save top right. Go back to the Geo-Filter, re-add it to the Geo-Filter then try again after rebooting the PC please

[Westy147]

I can now see different servers on geo map but still connecting me to UK servers 

[Netduma Fraser]

Do you have Ping Assist enabled at all? 

[Westy147]

Tried with and without after restarting each time 

[Netduma Fraser]

To force you'll definitely need it disabled. Disable Geo-Latency, reboot then try again, does it allow you to force abroad then?

[Westy147]

Geo latency? 

[Westy147]

I even blocked the servers I was connecting to yet it still connects 

[UK_Wildcats_Fans]

1 hour ago, Netduma Fraser said:

Do you have Ping Assist enabled at all? 

How to enable or disable ping assist?  

[Netduma Fraser]

Yes on the Geo-Filter page if you click the 3 dots icon in the top right and go to Settings, Geo-Latency and Ping Assist can be enabled from there

[Westy147]

Ping assist was off unsure on geo latency will try in the morning thanks 

[Netduma Fraser]

3 minutes ago, Westy147 said:

Ping assist was off unsure on geo latency will try in the morning thanks 

Geo-Latency is enabled by default so probably was on, alright let us know!

[Westy147]

I have tried this sadly no luck I've also tried blocking the servers I'm connecting to and allowing the American ones sadly this didn't work 

[Netduma Fraser]

Have you put the PC in the DMZ on the R3 or anything like that?

[Westy147]

Dmz on portforward? 

[Netduma Fraser]

Either or really. Essentially have you made any other settings changes specifically for the device on the router? If so, reverse them and see if it works then please

[Westy147]

I did try that this morning just tried again still nothing also hard reset and started again not sure whats happening 

[Netduma Fraser]

I have DMd you, please try that

[clarkjo]

im having the same issue, i disabled ping assist and geo-latency and it is still trying to connect me to servers outside of my range. im playing mw3 on steam

[Netduma Fraser]

@Westy147 just to clarify based on your PM, Port Forwarding allows the Geo-Filter to work as expected?

45 minutes ago, clarkjo said:

im having the same issue, i disabled ping assist and geo-latency and it is still trying to connect me to servers outside of my range. im playing mw3 on steam

Make your Geo-Filter settings then reboot the PC, does it work as expected after that?

[Westy147]

No nothing works even when ported tried everything