liluziflirtttt Posted November 26, 2023 Share Posted November 26, 2023 I just realized that I have not received an order confirmation when i pre-order the R3. I just wanted to know if anyone else have received their order confirmation emails? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26, 2023 Administrators Share Posted November 26, 2023 Most likely it went to spam, however, checking for orders with your forum email address I can confirm we do have your order and I have resent the new order confirmation email. Link to comment Share on other sites More sharing options...
Nine Posted November 29, 2023 Share Posted November 29, 2023 Fraser is right, found mine in the spam folder in my email. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
liluziflirtttt Posted November 29, 2023 Author Share Posted November 29, 2023 I've checked my spam and also my deleted folder to see if I accidentally deleted the email, yet to receive the new order confirmation email that Fraser sent out Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 29, 2023 Administrators Share Posted November 29, 2023 29 minutes ago, liluziflirtttt said: I've checked my spam and also my deleted folder to see if I accidentally deleted the email, yet to receive the new order confirmation email that Fraser sent out I can send you a screenshot of the order on the backend if you would like that for your records? Link to comment Share on other sites More sharing options...
liluziflirtttt Posted November 29, 2023 Author Share Posted November 29, 2023 That would be nice, thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 29, 2023 Administrators Share Posted November 29, 2023 15 minutes ago, liluziflirtttt said: That would be nice, thank you I have sent it to you in a direct message on the forum Link to comment Share on other sites More sharing options...
AFGHAN Posted December 15, 2023 Share Posted December 15, 2023 @Netduma FraserI've ordered the r3 but I still haven't received any order confirmation email. Can you kindly confirm the order and send the confirmation email and when will I receive it Order no 43932 Link to comment Share on other sites More sharing options...
PharmDawgg Posted December 15, 2023 Share Posted December 15, 2023 10 minutes ago, AFGHAN said: @Netduma FraserI've ordered the r3 but I still haven't received any order confirmation email. Can you kindly confirm the order and send the confirmation email and when will I receive it Order no 43932 Netduma Fraser will be happy to respond to you in the morning. Being it is after hours I thought I would share this link as well to assist. Sorry for any inconvenience. Link to comment Share on other sites More sharing options...
AFGHAN Posted December 15, 2023 Share Posted December 15, 2023 Thank you for you're response bunch of helpful information much appreciated I checked my spam and junk mails but unfortunately no email from netduma But let's see what @Netduma Frasercan help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2023 Administrators Share Posted December 15, 2023 8 hours ago, AFGHAN said: Thank you for you're response bunch of helpful information much appreciated I checked my spam and junk mails but unfortunately no email from netduma But let's see what @Netduma Frasercan help I've sent you a DM with a confirmation. As you ordered yesterday you're quite far back in the queue so I would expect that it'll probably ship early next week AFGHAN 1 Link to comment Share on other sites More sharing options...
VannoWarrior Posted January 7 Share Posted January 7 Bonjour, J'ai commandé aujourd'hui le Netduma R3 et je n'ai pas de mail de confirmation, ni dans les spam. Numéro de commande : 44574 Est-ce normal ? Merci Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7 Administrators Share Posted January 7 3 hours ago, VannoWarrior said: Bonjour, J'ai commandé aujourd'hui le Netduma R3 et je n'ai pas de mail de confirmation, ni dans les spam. Numéro de commande : 44574 Est-ce normal ? Merci I'll respond to your email with a confirmation Link to comment Share on other sites More sharing options...
Hartsgrove Posted April 17 Share Posted April 17 hello Fraser, is there anyway you can find out what’s going on with my order? I took a screenshot of the order number. Thank God I did that because I got no order confirmation email. I checked my spam folder my inbox my deleted everything there’s nothing nowhere from net Duma. I tried contacting you guys via email. I had zero luck getting a response. I tried your messaging system. I had zero luck getting a response. I just wanna know where my order is that was paid in full. I also tried ordering it early enough because it said it would ship within one to two business days I live in New Jersey so I was expecting to receive this by Friday but I can’t even get a contact from Net Duma to respond to me is kind of concerning, especially when you deducted the money out of my bank. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 18 Administrators Share Posted April 18 20 hours ago, Hartsgrove said: hello Fraser, is there anyway you can find out what’s going on with my order? I took a screenshot of the order number. Thank God I did that because I got no order confirmation email. I checked my spam folder my inbox my deleted everything there’s nothing nowhere from net Duma. I tried contacting you guys via email. I had zero luck getting a response. I tried your messaging system. I had zero luck getting a response. I just wanna know where my order is that was paid in full. I also tried ordering it early enough because it said it would ship within one to two business days I live in New Jersey so I was expecting to receive this by Friday but I can’t even get a contact from Net Duma to respond to me is kind of concerning, especially when you deducted the money out of my bank. Hello, I have responded to your email today but we do have your order and it was shipped today, you should have received a tracking email now. Link to comment Share on other sites More sharing options...
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