New World by amazon

[JESUSHEALYOU]

I have trouble to get the game recognized in games tab so i can use the settings from router any help ?

 

sry if i post in wrong thread

[Netduma Fraser]

What games tab are you referring to specifically? We haven't tested the game so there is a chance it may not be compatible with the Geo-Filter. If you're on PC remove device from the Geo-Filter, give PC PlayStation Device Type in the Device Manager, re-add the device to the Geo-Filter with the manual option and see if you can filter then.

[JESUSHEALYOU]

Bro this makes no sense to me i payed 350 euros for router where my steam games are not even recongnized .. 

[Netduma Fraser]

If you do the above you can filter the game as I mentioned if it's compatible. Adding your PC with the Games Console service to Traffic Prioritization will also allow the game to be prioritized. 

Having the name shown on the router doesn't necessarily mean you would get any better performance than what I've advised you to do. It will work if you do what I've mentioned. 

[JESUSHEALYOU]

Can i get step by step turtorial how to filter please? like where to go inside the router and what to check or press im not technical with this stuff

[Netduma Fraser]

If you click the ? at the top of the Geo-Filter page you can launch the Geo-Filter tour which will help. 

You can also find our optimal settings guides here: https://support.netduma.com/en/support/solutions/folders/16000090646

[JESUSHEALYOU]

Can you check your private msg plz if you dont mind

[Netduma Fraser]

We don't conduct that kind of support, if you follow the tour and the optimal settings guides along with what I advised that'll get you ready to go.

[JESUSHEALYOU]

I did the tour i still dont know how to add a game from my steam

[Netduma Fraser]

Remove your PC from the Geo-Filter if it's already added then give your PC the PlayStation Device Type in the Device Manager (Go to the Device Manager, click on your PC, in the panel that appears click the device type drop down and select PlayStation).

Go back to the Geo-Filter, add your PC, then select the manual option when it asks you if you want to choose the recommended or manual option.

[Dean.L]

On 10/17/2023 at 3:16 PM, JESUSHEALYOU said:

Can i get step by step turtorial how to filter please? like where to go inside the router and what to check or press im not technical with this stuff

Remove your PC from the Geo-Filter if it's already added then give your PC the PlayStation Device Type in the Device Manager (Go to the Device Manager, click on your PC, in the panel that appears click the device type drop down and select PlayStation).

Go back to the Geo-Filter, add your PC, then select the manual option when it asks you if you want to choose the recommended or manual option

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