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Posted

We have an issue. When I played PUBG Mobile, the bullets were not registered to the enemy. All netduma OS settings, including geo filtering, network priority, and congestion control, have been configured.
I tried resetting my network and putting it in AP mode, which seemed to help a little bit.

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Posted

 What is your average ping shown by the game/Geo-Filter? What is the model of the modem/router the XR is connected to? Are ALL devices connected to the XR?

Can you provide a screenshot of your QoS page please?

Posted

Average Ping in the Game: 40ms - 60ms

Mod Model: XR1000

Only 1 devices connected to the XR which is the one im using right now.

I cant provide the QOS Screen because I already restart the XR.

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Posted

What is the model of the modem the XR1000 is connected to? 

Where are your other devices connected to?

Not sure I understand, the settings will still be there after a reboot

Posted

The XR is connected to my iPad. In order to work in Congestion Control, I changed the iPad's mode to "Game Console" in the device manager. My XR WiFi is not connected to any other devices.

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Posted

What is the device the XR1000 is connected to that allows it to get internet?

You don't need to do that for QoS, if you can take a picture of the page that will tell me more.

Do you have other devices connected to the internet through another router?

Posted

What is the device the XR1000 is connected to that allows it to get internet?

Answer: Wireless

 

Do you have other devices connected to the internet through another router? 

Answer: No

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Posted
43 minutes ago, marc.netduma said:

What is the device the XR1000 is connected to that allows it to get internet?

Answer: Wireless

That's not possible, the router has to be connected via ethernet cable to something to get internet, what is it connected to? The WAN/Internet port on the XR1000 what is it connected to?

Posted
8 hours ago, Netduma Fraser said:

Yes what is the model of that modem?

Hello sorry for the reply. Its the Nokia its coms in with my Internet Plan Fiber

Posted

@marc.netdumaIf your using a wireless connection to get internet on the XR1000 why would you be surprised that your not getting your full speeds? It common sense they'll be signal interference and it would need to be hardwired to get stable speeds.

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Posted
7 hours ago, marc.netduma said:

Hello sorry for the reply. Its the Nokia its coms in with my Internet Plan Fiber

The model please, look on the bottom of the Nokia modem, it'll be more specific 

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Posted

Thanks for that, Congestion Control is barely being used, I would suggest setting download/upload to 70% see how that feels and then adjust from there

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Posted

What percentages have you tried specifically? Where are you located approximately and where is the closest game server to you?

Posted

I tried 70-80 percent before and I tried anotjer percentage but bothing works. I also try turning ON Geo Filtering but not helping. I lived in hawaii

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Posted

You'll need to try more percentages than that really, It's best to start with a high value for Congestion Control, say 95% then see what it's like, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values.

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Posted
3 hours ago, marc.netduma said:

How and where to test it?

As your issue isn't necessarily reflected in the ping I would suggest changing the percentage then playing a game and see how it feels/responds then keep doing that cycle until you get to some values that work best

Posted

@marc.netdumaYou can also use connection benchmark to find the optimal cc settings though for it to be applied you need to set it to always when performing the benchmarks. To add the most important part is the ping under load if it spikes too often than that your issue try to minimize that as most as you can and you should see better hit detection.

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