kr4zy10 Posted July 8, 2023 Share Posted July 8, 2023 As the title states, since I started using the R2 router i cannot connect to ea servers. attached is a log. This occurs on ps5 and xbox series x both have open nats and UPNP is enabled. Also should note, this is on the latest firmware and have also tried but same issue occurs on early access. Here is what shows in UPNP: Teredo 192.168.77.102 Xbox Series X 192.168.77.102 3074 3074 UDP 192.168.77.101 PlayStation 5 192.168.77.101 9308 9308 UDP EA Tunnel PlayStation 5 192.168.77.101 3659 3659 UDP have been able to fix if I unhook the R2 and use just my old ASUS router. log-1688782203075.txt Link to comment Share on other sites More sharing options...
TrayDay Posted July 8, 2023 Share Posted July 8, 2023 I could be wrong. But, EA servers have been experiencing quite a few outages today. I know for a fact, Apex Legends, I haven't been able to connect to their servers. Many are also reporting login issues in other EA titles. https://downdetector.com/status/ea/ This is one of those issues where some users can log in and few cannot. But, I'm not a developer, just giving a guess. Since you stated, it also happens on both public/early access firmware. Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 8, 2023 Author Share Posted July 8, 2023 it's been ongoing issue...not just today...but thanks the letting me know about the server outage. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 8, 2023 Administrators Share Posted July 8, 2023 Are you seeing the issue with the Geo-Filter disabled? What game are you playing specifically? What is the model of the modem/router the R2 is connected to and how is that setup? Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 8, 2023 Author Share Posted July 8, 2023 22 minutes ago, Netduma Fraser said: Are you seeing the issue with the Geo-Filter disabled? What game are you playing specifically? What is the model of the modem/router the R2 is connected to and how is that setup? Geo filter is disabled. I am connected to a Arris S33 modem. The game is Madden 23. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 8, 2023 Administrators Share Posted July 8, 2023 It may be the Adblocker, if you disable that does it then load correctly? Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 9, 2023 Author Share Posted July 9, 2023 On 7/8/2023 at 10:03 AM, Netduma Fraser said: It may be the Adblocker, if you disable that does it then load correctly? i turned off ad blocker and neither the ps5 or xbox series x would connect to ea servers when playing madden 23 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 9, 2023 Administrators Share Posted July 9, 2023 Could you change your DNS to 1.1.1.1 & 1.0.0.1 and see if it continues please? Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 9, 2023 Author Share Posted July 9, 2023 11 minutes ago, Netduma Fraser said: Could you change your DNS to 1.1.1.1 & 1.0.0.1 and see if it continues please? have already done so and still isnt working. I also tried google dns servers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10, 2023 Administrators Share Posted July 10, 2023 That's very strange, are you seeing anything on the log file when it doesn't allow you to connect? Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 10, 2023 Author Share Posted July 10, 2023 7 hours ago, Netduma Fraser said: That's very strange, are you seeing anything on the log file when it doesn't allow you to connect? im not sure how to read these logs, i have attached a log from just when i tried connecting to Madden 23 via PS5 first which did not connect and then tried the xbox series x and it did not work either. Consoles.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10, 2023 Administrators Share Posted July 10, 2023 Thank you for that, could you disable IPv6 in WAN & LAN Settings and also give the PS5 a reserved IP in LAN Settings > DHCP, reboot the router from the interface and then try again please? Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 10, 2023 Author Share Posted July 10, 2023 4 minutes ago, Netduma Fraser said: Thank you for that, could you disable IPv6 in WAN & LAN Settings and also give the PS5 a reserved IP in LAN Settings > DHCP, reboot the router from the interface and then try again please? have tried all that still no luck. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2023 Administrators Share Posted July 11, 2023 Could you provide another log please then when it happens as they were the main entries I could see in the previous log. Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 12, 2023 Author Share Posted July 12, 2023 10 hours ago, Netduma Fraser said: Could you provide another log please then when it happens as they were the main entries I could see in the previous log. Attached is a log....im not seeing anything different....idk what the issues is. I have been able to connect to madden 21 and madden 22. Madden 23 is only issues, but if i swap to a different router it works fine. log-1689124109091.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 13, 2023 Administrators Share Posted July 13, 2023 On 7/12/2023 at 2:09 AM, kr4zy10 said: Attached is a log....im not seeing anything different....idk what the issues is. I have been able to connect to madden 21 and madden 22. Madden 23 is only issues, but if i swap to a different router it works fine. log-1689124109091.txt 71.47 kB · 0 downloads Thank you for that, it could be UPnP, as a test, if you put your device in the DMZ on the R2 does it allow you to connect then? If it does take it out of the DMZ then port forward the ports required for the game and it should continue to work. Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 14, 2023 Author Share Posted July 14, 2023 18 hours ago, Netduma Fraser said: Thank you for that, it could be UPnP, as a test, if you put your device in the DMZ on the R2 does it allow you to connect then? If it does take it out of the DMZ then port forward the ports required for the game and it should continue to work. That isnt working either Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 14, 2023 Administrators Share Posted July 14, 2023 This really doesn't make much sense. If you disable QoS completely from the Congestion Control menu icon does it work then? Link to comment Share on other sites More sharing options...
kr4zy10 Posted July 15, 2023 Author Share Posted July 15, 2023 12 hours ago, Netduma Fraser said: This really doesn't make much sense. If you disable QoS completely from the Congestion Control menu icon does it work then? I disabled smart QOS and the xbox series x connected no issues...still ps5 issues. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 15, 2023 Administrators Share Posted July 15, 2023 If you're on an Early Access firmware post in the Early Access section if you have an issue, it makes more sense why it may not be working compared to the public version. I can't see how one device would start working and the other wouldn't when there is no specific settings towards them, I'm not sure it's entirely the router issue. How did you have SmartQoS set exactly? Link to comment Share on other sites More sharing options...
Ritchey_LV_23 Posted July 31, 2023 Share Posted July 31, 2023 That problem sounds like my too Link to comment Share on other sites More sharing options...
kr4zy10 Posted August 3, 2023 Author Share Posted August 3, 2023 On 7/31/2023 at 6:51 AM, Ritchey_LV_23 said: That problem sounds like my too only way i found a fix was to swap routers completely....wish i could figure out a solution Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 4, 2023 Administrators Share Posted August 4, 2023 15 hours ago, kr4zy10 said: only way i found a fix was to swap routers completely....wish i could figure out a solution It's a really weird issue, I can't find any reason for it, a test actually, if you change the R2 MAC address to be the same as your PC for example, does it work then? Link to comment Share on other sites More sharing options...
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