Tua PR Posted May 9, 2023 Share Posted May 9, 2023 Hi, I did a Factory Reset of the Router and when I try to use Ping Heat I get an error message. I have already done 2 factory resets and the error persists. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 9, 2023 Administrators Share Posted May 9, 2023 It's a cloud issue, it can't be resolved on your side, the team are already aware and looking into it. Tua PR 1 Link to comment Share on other sites More sharing options...
e38BimmerFN Posted May 11, 2023 Share Posted May 11, 2023 FYI, new FW is available: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-XR1000-Firmware-Version-1-0-0-68-Released/td-p/2312239 Link to comment Share on other sites More sharing options...
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