craigbarrick Posted March 25, 2023 Posted March 25, 2023 why am i only seeing a few servers? not been able to pin more than this for a few days now does it need a server refresh??
Administrators Netduma Fraser Posted March 26, 2023 Administrators Posted March 26, 2023 Hey, welcome to the forum! Resync the cloud from the Ping Heatmap icon, if that's still happening we'll need to update it but the servers should still be in the same location generally and so can be forced using the Geo-Filter
craigbarrick Posted March 26, 2023 Author Posted March 26, 2023 Hi I have resynched cloud and tried everything I can see on forums and videos, only ever these servers show up , only bought the router about 2 weeks ago and had this since first install
Infoseye Posted March 26, 2023 Posted March 26, 2023 I wouldn't bother much about the server locations not popping up plus you get to see them on Geo-filter at loading screen, besides this doesn't affect the functionality of the router. Its general knowledge of where the servers are not much has changed over the years.
Krush Posted March 26, 2023 Posted March 26, 2023 1 hour ago, craigbarrick said: Hi I have resynched cloud and tried everything I can see on forums and videos, only ever these servers show up , only bought the router about 2 weeks ago and had this since first install The best would be to refer to the geofilter when launching the game!
Administrators Netduma Fraser Posted March 26, 2023 Administrators Posted March 26, 2023 We'll get Ping Heatmap updated this week and then it should show correctly, if you haven't seen it populate properly before then you may have needed to resync the cloud as the update may not have been downloaded to your router. Good advice above!
craigbarrick Posted March 26, 2023 Author Posted March 26, 2023 9 hours ago, Fuzy said: when launching game i get 0 pings on geo-filter?? 9 hours ago, Fuzy said: The best would be to refer to the geofilter when launching the game!
craigbarrick Posted March 26, 2023 Author Posted March 26, 2023 9 hours ago, Netduma Fraser said: We'll get Ping Heatmap updated this week and then it should show correctly, if you haven't seen it populate properly before then you may have needed to resync the cloud as the update may not have been downloaded to your router. Good advice above! i also get no pings on geo-filter, is this something im doing wrong set-up wise?
Administrators Netduma Fraser Posted March 26, 2023 Administrators Posted March 26, 2023 Are you searching for a game in that screenshot? I'd recommend having a look at our optimal settings guides to help you get setup: https://support.netduma.com/en/support/solutions/folders/16000090646
adro Posted March 30, 2023 Posted March 30, 2023 On 3/26/2023 at 6:05 PM, Netduma Fraser said: We'll get Ping Heatmap updated this week and then it should show correctly, if you haven't seen it populate properly before then you may have needed to resync the cloud as the update may not have been downloaded to your router. Good advice above! Hi, possible that this update removed the Singapore servers a few days ago? I noticed because I've been getting connected to other countries even though my geo filter is set to Singapore. Can you please fix it?
Administrators Netduma Fraser Posted March 30, 2023 Administrators Posted March 30, 2023 We can certainly double check it yes, it might be mislocated, try using Ping Assist to see if you can connect to it
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