new to dumaos

[Bluegixer1]

Hi, anyone help.

 

recently setup a nighthawk xr1000

logged into dumaos and when i kick onto geofencing i keep getting a error message

 

RPC error 'ERROR_UNKNOWN': Unterminated JSON encoded object found at position in [] -> stack traceback: ?: in function <?:73> [C]: in function 'assert' ?: in function 'decode' ?: in function <?:122> ?: in function <?:370> [C]: in function 'xpcall' ?: in function 'try' ?: in function <?:334> [C]: in function 'run' ?: in function <?:413> [C]: in function 'xpcall' ?: in function 'try' ?: in function <?:267> (tail call): ? ?: in function <?:29> [C]: in function 'xpcall' ?: in main chunk [C]: ?

 

I have no idea what this means

[DARKNESS]

15 minutes ago, Bluegixer1 said:

Hi, anyone help.

 

recently setup a nighthawk xr1000

logged into dumaos and when i kick onto geofencing i keep getting a error message

 

RPC error 'ERROR_UNKNOWN': Unterminated JSON encoded object found at position in [] -> stack traceback: ?: in function <?:73> [C]: in function 'assert' ?: in function 'decode' ?: in function <?:122> ?: in function <?:370> [C]: in function 'xpcall' ?: in function 'try' ?: in function <?:334> [C]: in function 'run' ?: in function <?:413> [C]: in function 'xpcall' ?: in function 'try' ?: in function <?:267> (tail call): ? ?: in function <?:29> [C]: in function 'xpcall' ?: in main chunk [C]: ?

 

I have no idea what this means

If you have that error I suggest re-syncing cloud and/or rebooting router and if it persist hard reset

[Netduma Fraser]

Welcome to the forum!

What web browser are you using to access the interface? Are you using Armor by chance? If you click ok on the error can you continue to use the Geo-Filter?

[Bluegixer1]

Hi , im using google chrome. when i click on the error it continuely reappears

[Bluegixer1]

now neither ping or geo will load now

[Netduma Fraser]

Double check Chrome isn't forcing a HTTPS connection to the interface, then force a connection using HTTP instead https://howchoo.com/chrome/stop-chrome-from-automatically-redirecting-https and see if that resolves it

[Bluegixer1]

ive clicked on link, what am i doing once on that page

[Bluegixer1]

im here now

 

chrome://net-internals/#hsts

[Netduma Fraser]

So if you follow the guide to prevent the router interface 192.168.1.1 from using HTTPS that will get you sorted

[Bluegixer1]

i dont understand what this means

 

[Bluegixer1]

£300 on a gaming router , i shouldn't be having to fiddle with a ton of settings to get it to work, what the hell

 

[Netduma Fraser]

I've written the steps for you here:

1. Go to chrome://net-internals/#hsts in the web browser
2. Enter 192.168.1.1 in the "Delete domain security policies" box & click delete
3. Access the router interface: http://192.168.1.1
4. Does the Geo-Filter page then work?

As you're having an issue it is a troubleshooting step and so not the norm, whether it is an issue with your browser or not I don't know yet.

Are you using Armor? You should have seen this come up in the Setup Wizard, did you enable this?

[Bluegixer1]

did everything you have said and still geo and ping not working.

netgear armor is disable

[Bluegixer1]

[Bluegixer1]

[LeGenD]

4 hours ago, Bluegixer1 said:

Hola. Lo has podido arreglar ya?

[Netduma Fraser]

Thanks for trying, go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.

[Bluegixer1]

done that and no different

[Bluegixer1]

3 hours ago, LeGenD said:

Hola. Lo has podido arreglar ya?

what

 

[LeGenD]

1 hour ago, Bluegixer1 said:

what

 

Please turn off the xr1000 router and on the back it has a reset button, while the xr1000 router is off press that button for about 20 seconds while power on, but don't release the reset button, and the xr1000 router will reboot to default from factory and configure it again and see if the rapps work for you.

[Netduma Fraser]

Could you try a different web browser and see if that works please, such as Firefox

[Bluegixer1]

all sorted, ended you resetting my modem and netgear and then re sync cloud

[Netduma Fraser]

Glad to hear you got it sorted, thanks for the update!